Fantastic experience with this company who delivered a big heavy garage cabinet unit for me. Night before text with 2 hour window, call 30 min prior to delivery. 3 man delivery exactly as they desc... See more
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AIT Home Delivery is the UK's leading 2 person white glove delivery service company offering premium home and next-day delivery across the UK. At AIT, our ethos has always been centred around ensuring that the customer is permanently top of mind across every stage of the delivery process – right from when an order is placed through to the final point of delivery.
Head Office - Unit 22 Lodge Way, Lodge Farm Industrial Estate, NN5 7US, Northampton, United Kingdom
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They arrived a bit late but made up for it inavery professional and quick delivery.
Great communication regular updates about delivery. Lovely delivery drivers happy, helpful and polite
We ordered two big boxes of furniture and they were delivered fine.
Delivery was great and company accommodating as had to reschedule would recommend
was kept informed of delivery from start to finish, the driver and mate, were very polite and delivered to the room of choice, overall a very good service
Great notification on delivery time. Very polite team. Very quick service
The guys from Bhatt 3 crew at Castleford depot were awesome. They went above and beyond in their delivery. Really impressed. Thank you.
Delivery was before the advised date, within the time messaged the day before, and delivered by two efficient people. Nothing to complain about, it was all good.
Great communication about the status of the delivery, two hour delivery window and ahead phone call. Team was on time, this is how all deliveries should be.
Ordered a new bed for my daughter and was sent a delivery slot by this company for Thursday last week. We then skipped my daughters bed to make space for the new one. Delivery slot was given between 12 & 2pm but delivery did not arrive until after 4pm. Upon delivery this company had only sent box 1/4 and the other 3 were still waiting in their warehouse. Again waited in all day Saturday, again almost 2 hours past the delivery window and they only turned up with 2 more boxes. I spoke with the driver line and the guy on the phone sounded half asleep and just said he would raise a complaint but could not advise where my missing box was or when it would be delivered. As of now I am still waiting to be contacted about my complaint. So my daughter is still sleeping in the floor and I have no idea when the remaining box will arrive. Worst delivery company I have ever dealt with. No idea why they thought it was a good idea to send a bed out in 3 seperate deliveries. If the email had stated they were only delivering partials I would of told them to hold it all until it could be delivered in one go but the communication from them showed 4 boxes were arriving on the first day.

Reply from AIT Home Delivery UK Ltd
Very helpful and friendly, on time and gave a call before arriving. Very good indeed.
Quick and effective service
Pleasant delivery driver who happily carried mattress wherever I needed it to go
Great communication and good to be able to track the van. Men were very helpful and respectful of my item and property. Definitely recommend.
The guys making the delivery were very polite and left parcel were we asked them to as we were not at home at time of delivery
It was really bad, first they couldn’t get the couch in my flat. I had to come downstairs and help them maneuver it, it was crazy. It was not hard at all they just gave up.
Then for the pickup they told me they weren’t going to take it because the couch wasn’t packed. We called the company and they said it didn’t need to be packed so they finally took it.

Reply from AIT Home Delivery UK Ltd
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