Alder Reviews 1,249

They were thorough and explained everything good. They answered all of my questions and made sure they told us over and over what we were getting.

Very kind and professional while also keeping a timely conversation. Extremely helpful and informative about the package I’d be receiving and kept me well informed throughout the call. Thank you for the outstanding services!

Very professional, and helpful

The people I talked to were very helpful and very professional. I am well satisfied with the service. Thank you.

Fast and efficient…addressed my concerns quickly.

Great customer service great helpful and patient

Very pleasant and helpful…even offered a credit towards next month’s monitoring fee

Excellent experience great customer service with the agent outstanding!!!

She stayed on the phone with me and explained all the steps needed to figure out how to install my equipment so that my system worked.
I appreciated her!

Bianca was very helpful, quick and knowledgeable in all aspects of our communication. I really appreciate her and the help she gave me!

Jamari & Trevor were both very helpful today getting me set up with Alder Home Security monitoring.
I look forward to receiving my new components in the mail and getting my system set up.
I rate both these young men 5 stars.

Trevor was absolutely stellar in assisting me today! Thank you so much, Trevor! 💯😁

I had the pleasure of working with Bianca and Rochel. These ladies were absolutely amazing! They answered all my questions and got me secured sooner than I thought possible. Thank you both for making my family feel secure.

Dedicated to his job

He was very professional

The representative corrected my email address and emailed my return label so I could return their stuff back to them.

Yes, everything was explained very well in detail and I understood everything and she/he understood me too. I always wanted to feel more secure in my home and I’m glad I did this today.