All About Audrey Reviews 234

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 91 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their beautiful style, unique designs, and excellent quality, often noting how well-made and gorgeous the items are. Many appreciate the thoughtful packaging, frequently mentioning the special touch of items arriving in silk or fabric bags. The delivery service is also widely commended for being quick and efficient. However, some customers experienced issues with their orders, including items not arriving or being significantly delayed, particularly with certain couriers. A few other people also felt that the sizing was inaccurate or that the quality of some items did not meet expectations, with concerns about mislabeled materials or unfinished garments. There were also occasional mentions of dissatisfaction with customer service regarding unresolved issues or slow responses.

What people talk about most

Product

Reviewers mention positive feedback about product. Many customers praise the high quality, beautiful designs,... See more

Quality

People report positive experiences with quality. Many customers praise the high quality of products,... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many highlight super quick delivery,... See more

Order

Customers had ambiguous experiences with order. While many reviewers expressed satisfaction, praising quick... See more

Customer service

Users describe ambiguous interactions with customer service. Many customers praise the customer service team,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Firstly, the customer service team at All about Audrey are first class. As I was buying online I wanted some information about sizing etc. I had a great indepth response from the team, who were so h... See more

Rated 5 out of 5 stars

I love the recycling ethos of All About Audrey and always buy from their reimagined sari ranges. The dresses are free flowing and look great on their own in Summer or under a jumper in winter. Th... See more

Rated 5 out of 5 stars

There wrap around top that I bought fitted really well, it was beautifully made, quite unusual. It arrived in a light weight tote bag, made of similar material. I am very pleased with my purchase, hig... See more

Rated 5 out of 5 stars

Great selection of clothes - I wanted something for a 70s themed birthday party and I was spoilt for choice. Service from All About Audrey was first class, although Evri kept me waiting for a few days... See more


Company details

  1. #26 of 35 best companies in Vintage Clothing Shop

Written by the company

All About Audrey is a vintage and bohemian fashion brand, based in Brighton's North Laine. We have some of the most beautiful bohemian and vintage clothing Brighton has to offer - mostly from the 60s and 70s - and we absolutely love Indian prints. A lot of our boho dresses, tops, and skirts are made using vintage fabrics. Most of our handmade pieces are totally unique! Audrey lived a nomadic lifestyle in her early years, travelling around the world working in clubs and bars, and selling handmade jewellery on tourist beaches. She has always loved to collect beautiful pieces of bohemian clothing and accessories - particularly the original Phool and Adini dresses. Her designs are inspired by 1970s fashion houses such as Thea Porter and Biba. Her obsession with wildflowers and free flowing dresses with big bishop sleeves is shown in her designs - particularly the peasant, prairie and smock dresses.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

234 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Very Good

Hat arrived very quickly, in pretty packaging (ie fabric offcuts made into a bag) and lovely soft faux fur in the deep chocolate brown that I was looking for,

4 November 2024
Rated 5 out of 5 stars

Gorgeous purple tie wrap top💕 Arrived…

Gorgeous purple tie wrap top💕 Arrived quickly and in a beautiful silk gift bag. Great quality, fits well and looks fab on! Will definitely be ordering more items very soon. Great company to buy from. Highly recommend ⭐️⭐️⭐️⭐️⭐️

1 November 2024
Rated 2 out of 5 stars

Have ordered from AAA once before and…

Have ordered from AAA once before and followed the sizing criteria advice on the website, however I couldn't even get the dress on it was so tiny. But I loved the dress. When the special offer was on I ordered again, as I felt this made up for the return postage that I had had to pay and the faff of sorting it out last time. (no prepared returns bag or postage). I sized up as the last time it was so tiny, only this time the dress was enormous and is no good either. Again same returns cost and faff and also been informed I am subject to a further 5% charge as I ordered after a certain date?! I know it's a small company and I really wanted to support it, the dresses are beautiful but I won't order again due to returns process and the disparity in sizing

30 September 2024
Rated 5 out of 5 stars

What a company!

What a company!!

I ordered a stunning bell sleeve top (very stevie knicks vibes ✌️) for my 40th festival birthday. Ordered on a bank holiday and I knew it wouldn’t arrive in time.

So I called the company and explained the situation and if possible could it be delivered to the cottage where I was staying that weekend…. And the top had arrived even before I did!!! So my big birthday bash was a sucess for me. Thank you. Will be ordering again 100% #itsthelittlethings 🩷

29 August 2024
Rated 5 out of 5 stars

Truly lovely, wearable, comfortable, eclectic AND practical clothing

I am so so beyond pleased with my purchases from this shop. I was pleasantly surprised by the quality and comfort of the fabric. The shapes of the wrap top and dress I got are SO flattering. I haven’t been feeling my best lately and to put something on and feel immediately … pretty? was just really delightful and exactly what i needed. The items are well made and well designed. I’m able to wear them and express the fairy princess vibe I’m after while still feeling very put together and not at all like i’m wearing a costume- which is such an delicate balance! This clothing really is approachable and practical without sacrificing any of its whimsical charm. I have two more orders on the way and can’t wait to get them ❤️

3 September 2024
Unprompted review

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