Rachel has been nothing but professional and thorough in the process of buying a new home. She went above and beyond to help us and to answer our many questions. Whilst we decided in the end not to pr... See more
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Steve and Wayne at Venus Fields have been absolutely superb. I cannot thank them enough for ensuring any issues found are resolved in a timely manner. These guys deserve some serious recognition from... See more
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Tracy welcomed us warmly, showing us around the show home and letting us see one of the homes for sale. She answered all our questions, including those about part exchange and assisted buying. Finally... See more
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We moved into Deer park Thorney 7 months ago we have been delighted with our home and everyone with Allison homes that have helped us with a couple of minor teething problems Paula was brilliant p... See more
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Company details
Written by the company
Allison Homes has a longstanding reputation built from a good quality of design, high specification and expert craftsmanship. Our homes can be found in great locations. Discover your new home today.
Allison Homes
Written by the company
- ‘Luxury homes with space to grow’
- We’re committed to providing high quality, traditionally-built homes that are thoughtfully designed to give you space to grow. Whether you’re looking for your first home or your next home, if you’re looking for more room, in the right location, with the best schools nearby; you can rest assured that we research the sites for our developments rigorously, to ensure you get the lifestyle you want, in a home that stands the test of time. We’re proud of our superior build quality, and distinctive designs achieved by our architects. They carefully reflect the character and heritage of the location, providing a choice of house styles which each have their own character and are designed to maximise space. This results in well thought out living spaces that work. Our talented craftsmen then add top quality finishes and you add the personality. GREAT DESIGN, WHATEVER YOUR STYLE We believe a home should allow you the space to live your way; so our bespoke design service allows you to make changes to your home’s layout to make sure that it works for the whole family. You can customise your new home’s interior from top to bottom creating an affordable, yet luxurious home. Choose from high-spec kitchen appliances, stylish worktops and Bosch appliances, personalise bathrooms with stunning Italian ceramics and wall colours to suit your theme. We even have a range of designer furnishing packages available, which allow you to make your home as individual as you are and offer excellent value for money. If you choose to furnish your home with us, we’ll even make sure everything is delivered and in place ready for you to move in and relax. YOUR SEARCH IS OVER Our attention to detail doesn’t stop at the front door, we pay as much attention to the outside as the inside of our newly built homes. You’ll find plenty of green spaces and safe play areas for children to play.We pride ourselves in building communities, not just homes. All of our homes are sited in carefully-chosen locations, so you’ll have a range of amenities and the best local schools nearby. BETTER HOMES, BETTER ENVIRONMENT We believe in better homes that are also better for the environment. Our innovative technology and construction methods mean that our homes have great heat-retention ratings; which could save you hundreds of pounds on your energy bills every year. Energy efficient boilers and lighting also help you to run your home for less.
Our Commitment To You
🌟🌟🌟🌟🌟 Customer Charter
Our commitment to you as our customer is to provide you with a good service and all the relevant information you may need at the appropriate stage before, during and after your purchase.
The Allison Homes charter is our promise to you, as a home buyer as to what you can expect with regards to the level of service and commitment from us to you.
🌟🌟🌟🌟🌟Reservation
At the point you have made your decision to buy your new home, you will complete a pre reservation form detailing information in relation to the chosen home. You will complete the checklist and the reservation agreement, setting out the key terms and conditions of the purchase including the price, reservation period and other important information relating to your new home.
🌟🌟🌟🌟🌟Meet the builder
When you reserve your new home, an appointment will be made by the sales executive for you to meet your dedicated experienced site manager. This will give you the opportunity to watch your home progress, review timings and plans and to raise any questions you may have in relation to your home.
Points of contact
We will also provide you with a main point of contact during the whole home buying process. This member of staff will assist you with any information you may need during your reservation, your moving in experience and beyond. Our sales team are fully trained and can guide you through the process of buying your new home, assisting you through the experience and answer any questions you may have in relation to your chosen home.
🌟🌟🌟🌟🌟Specification
We will discuss at the point of your pre reservation/reservation agreement what specification has been chosen. The offered specifications are dependent on the local area, so this can vary on the locality of the development. You will have the opportunity to make some choices to personalise some elements of your new home, depending on the build stage of your selected home. You may wish to enhance your home from our range of “JUST FOR YOU” and our sales executive will be on hand to discuss this with you.
🌟🌟🌟🌟🌟Estimated build completion
When you sign the reservation agreement, we will provide an estimated completion date for the purchase of your home. We will then provide regular updates on construction progress. However, one thing to be aware of is that the building industry is subject to the very changeable weather which can affect progress of the construction of your home. Also, there may be occasions when events occur which we had not foreseen and are totally out of our control despite best efforts to take everything into account. Should you be affected by a delay, rest assured you will be informed of a revised completion date if this is required.
🌟🌟🌟🌟🌟Health & Safety
We provide health and safety advice to reduce as far as possible the risks of being on the development while construction is taking place. We welcome you to take up the opportunity of visiting your new home whilst it is under construction. However, building sites are dangerous places therefore access is at complete discretion of the appointed experienced site manager and must be strictly by appointment only. You will need to wear the appropriate protective clothing and be escorted by a Allison Homes trained member of the team during construction. Anyone not escorted by one of our representatives will be at their own risk and we cannot be held responsible.
🌟🌟🌟🌟🌟Health and safety during occupation
During this period, we will try and ensure as far as we are able that any further construction work on the site is carried out in such a manner so that it causes as little inconvenience to you as we can. Once you move into your new home, we will supply you with your homeowner handover documentation providing advice on the safety rules on how to keep you and your family safe during this time.
🌟🌟🌟🌟🌟Pre- plaster inspection
Prior to moving in you will be invited by the sales executive to attend a pre- plaster inspection with your site manager, who will provide you with a guided tour of your new home. This is a chance to see the chosen house type design, the positioning of plumbing and electrical positions and to finally confirm the “just for you” that you have already ordered for your home.
🌟🌟🌟🌟🌟New Home Demonstration
You will be invited to attend your new home demonstration prior to you taking occupation of your new home. This is a guided tour to help you become familiar with your home including where everything is located, dealing with operational aspects, other various features and ensuring that you are happy with your home. It is important that you attend your new home demonstration as from our experience many customers find it invaluable in getting to know their new home.
🌟🌟🌟🌟🌟Quality Assured and Warranty information
Your home will be built in accordance with the relevant planning permission, building regulations and industry standards. In addition, your home will be inspected during the construction phases and on completion day you will be provided with a quality assured certificate. Your home will also be covered by a 10-year warranty provided by either NHBC/ LABC or equivalent. Details of this will be supplied on a memory stick following completion.
Congratulations you have completed on your new home & our commitment continues
Courtesy Call
Within a few days of you legally completing the purchase of your new home you will be contacted by a member of our team, to ensure all is well. We will then make an appointment to review how you are settling into your new home. We call this the “14 Day Settling In” review.
🌟🌟🌟🌟🌟14 day settling in review
Occasionally things may not be quite right and some items may need clarification when you move into your new home.
The aim of the “14 Day Settling In” review is to discuss your new home, obtain feedback from you on the process and to agree with you on any items that may need sorting out. We will then coordinate with you as to when these works will be carried out. After the initial 14-day review and you have agreed that any required works have been completed you will be passed over to our dedicated aftercare service team who are there to deal with any warranty aspects for a two-year period after your purchase.
In the first instance if you need to raise an issue you should email customercare@larkfleethomes.co.uk detailing the matter. The after-care service team will contact you to discuss the situation. However, if the matter is an emergency there is a dedicated telephone number provided in your handover pack.
🌟🌟🌟🌟🌟12-month courtesy call
On the 1st anniversary of owning your home, our dedicated team will make contact with you to ensure that you are enjoying your new home and that any on-going issues outstanding are being dealt with efficiently.
Thank you
Finally, as a thank you for being a loyal customer you will receive a £1000 voucher towards a future purchase from Larkfleet Group Limited.
Contact info
Fleet House, Cygnet Road, Hampton, PE7 8FD, Peterborough, United Kingdom
- 01778 391550
- communications@allison-homes.com
- allison-homes.co.uk
4.7
Excellent
643 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 92% of negative reviews
Typically replies within 2 weeks
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Recently purchased our first home…
Recently purchased our first home through roxy at frampton Gate, she has been excellent all the way from start to finish, helped us through the whole process even when we were clueless lol, highly recommend!
12 December 2025
Unprompted review
Reply from Allison Homes
Hi Charlie,
Thank you for your lovely review and congratulations on your first home! We’re delighted to hear Roxy supported you so well throughout the process and helped make everything feel clear and manageable along the way.
We’ll be sure to pass on your kind words - she’ll be thrilled to know she made such a positive difference.
- Allison Homes team
Home buying the right way
They say that moving house is one of the most stressful things on your lifetime but can honestly say buying my house with Allison Homes has been brilliant. Sales executives Val and Josh have guided me through the process of choosing the right home to suit my needs and had all the patience in the world in assisting me with my choices. Although Josh originally did the reservation, Val has taken over through to completion and been there to help through it all. Yes there’s been some minor issues but no matter what you mentioned have been all planned to put right and had the reassurance from Site Manager Gage that everything’s ok. It’s nice to know that ‘me’ as a customer feels listened too. Nothing was ever too much bother - they must have got sick of me keep coming down to the sales office !!!
15 December 2025
Unprompted review
Reply from Allison Homes
Hello Thomas,
Thank you so much for your wonderful review! We’re delighted to hear your home-buying journey with Allison Homes has been such a positive experience and that Val and Josh supported you with patience, care, and guidance every step of the way.
It’s great to know Val continued that support through to completion and that Gage helped reassure you along the way. Making sure our customers feel listened to and supported is incredibly important to us, so it’s lovely to hear that came through.
We’ll be sure to pass on your kind words to the whole team - they’ll be delighted!
- Allison Homes team
Lovely staff
Throughout a long and frustrating period due to a leak in my bathroom, Tareena has been incredibly helpful organising all the work and keeping me updated. A big shout out to Rob, also who has been equally helpful and taken a lot of time getting to the bottom of the issue and finally resolving it!
22 December 2025
Unprompted review
Reply from Allison Homes
Hello Charlotte,
Thank you for sharing your feedback. We’re sorry you experienced a frustrating issue, but we’re really pleased to hear Tareena kept you well supported and informed throughout, and that Rob took the time needed to get to the root of the problem and resolve it.
We’ll be sure to pass on your kind words to them both - they’ll be delighted to know their efforts made a difference.
- Allison Homes team
Rob - very professional
Rob came to fix a couple of issues. He was polite and professional and all issues were resolved to a high standard.
10 December 2025
Unprompted review
Reply from Allison Homes
Hi Alice,
Thank you for your kind feedback! We’re pleased to hear Rob resolved the issues promptly and to a high standard, while providing polite and professional service.
We’ll be sure to pass on your comments - they’ll be appreciated.
- Allison Homes team
it would be no stars but you can't give…
it would be no stars but you can't give that. The sales team just don't want to sell you a house. We have put in a complaint to customer services and you get a reply then it just stops. This is probably the worst expierience from a house builder we've ever encounterd and this is before you buy a house so hate to think what it would be like when you have. So many unanswered emails go by and when you do get an occasional reply they clearly haven't read your email and one of their excuses was we are sorry your email must have got deleated by mistake !!!
We have now asked our complaint to be escalated to a director and ask for details who to write to but as yet some 3 weeks or more have past and still no reply (again) it seems like the sales team are clearly not in a buiness to sell you a house.
1 October 2025
Unprompted review
Reply from Allison Homes
Dear Jurgen,
I’ve been following your Trustpilot feedback and the responses from my team, and I wanted to respond personally as I’m concerned by the frustrations you’ve raised.
At Allison Homes, we genuinely care about how people experience our brand. We are proud to be a 5-star homebuilder, with 94.9% of our homeowners reporting satisfaction last year, but that doesn’t mean we dismiss or ignore criticism, particularly when someone has taken the time to share detailed feedback.
From the correspondence, I understand that you haven’t purchased a home from us. That suggests either we haven’t met your expectations, or that our communications have not landed in the way they were intended. Either way, that’s something I’d like to better understand.
If you would be willing, I’d welcome the opportunity to speak with you personally. Honest feedback is vital to improving how we operate, and your perspective would be valuable. Please feel free to contact me directly if you’re open to a conversation.
Kind regards,
John Anderson
Group Chief Executive, Allison Homes Limited
01778 391550
I was moving house and needed a last…
I was moving house and needed a last minute completion certificate and MCS for my solar panels. Both Ryan and Tareema saved the day! Very efficient and helpful.
18 December 2025
Unprompted review
Reply from Allison Homes
Hello Shona,
Thank you for your kind feedback! We’re delighted to hear Ryan and Tareena were able to help at short notice and make the process smooth for you.
We’ll be sure to pass on your thanks - they’ll be pleased to know they made a difference.
- Allison Homes team
This was our second visit to the site.
This was our second visit to the site.
The Sales Lady was again very helpful,knowledgeable and patient while we viewed a couple of properties.
Thank you.
13 December 2025
Unprompted review
Reply from Allison Homes
Hello Steve,
Thank you for your kind feedback! We’re so pleased to hear that on your second visit, our sales team continued to provide helpful, knowledgeable, and patient support while you viewed the properties.
We really appreciate you taking the time to share your experience and hope to welcome you back again soon.
- Allison Homes team
Our experience with Courtney Goodwin…
Our experience with Courtney Goodwin and Paula @ customer service has been FANTASTIC. They are always cheery helpful and very efficient. We cannot thank them enough for all of their help, they are both a credit to Allison Homes.
9 December 2025
Unprompted review
Reply from Allison Homes
Hello Stephen,
Thank you for your wonderful review! We’re so pleased to hear Courtney and Paula have made such a positive impact with their cheerful, helpful, and efficient support.
We’ll be sure to share your kind words with them both - they’ll be delighted to know how much their help has meant to you.
- Allison Homes team
Lovely!!
Lovely!!! Sophie is impeccable at her job!
Unfortunately the house were desiring wasn’t available at this time and the one we viewed we didn’t need our needs
Thanks Sophie
6 December 2025
Unprompted review
Reply from Allison Homes
Hello,
Thank you for your kind feedback! We’re delighted to hear Sophie made such a positive impression - she’ll be so pleased to know her support was appreciated.
We’re sorry the available homes didn’t quite meet your needs this time, but we hope to welcome you back in the future when something more suitable becomes available.
- Allison Homes team
I would like to give 5 stars to…
I would like to give 5 stars to Allison’s group sales team and staff. They provided very clear advice throughout the process and offered excellent service from start to finish. They were patient, professional, and always ready to help with any questions. I truly appreciate their support and guidance. Highly recommended!”
6 December 2025
Unprompted review
Reply from Allison Homes
Hi Saman,
Thank you for your fantastic review! We’re delighted to hear that our sales team provided clear advice, excellent service, and patient support throughout your home-buying journey.
Your kind words mean a great deal to us, and we’re thrilled to know you’d highly recommend Allison Homes.
- Allison Homes team
Make sure your customer Service person is Trenna … she makes things happen
My experience with Treena @ customer service has been FANTASTIC… she is always cheery … she always calls back & is very knowledgeable & extremely helpful… I cannot thank her enough for all of her help … she is an absolute credit to Allison Homes
5 December 2025
Unprompted review
Reply from Allison Homes
Hi George,
Thank you for your fantastic review! We’re delighted to hear how much you’ve appreciated Treena’s support - her cheerfulness, reliability, and willingness to go the extra mile truly make a difference.
We’ll be sure to pass on your wonderful feedback, she’ll be thrilled to know how much her help has meant to you.
- Allison Homes team
Rob from CX Team
Had Rob from CX Team come to do my final snags after coming to the end of my 2 yr warranty. All work done to a good standard and advice on future care!
2 December 2025
Unprompted review
Reply from Allison Homes
Hello,
Thank you for your kind feedback! We’re delighted to hear Rob was able to complete your final snags to a high standard and provide helpful advice as you move beyond your warranty period.
We’ll be sure to pass on your kind words - he’ll be so pleased.
- Allison Homes team
We will be reserving a plot! Thanks Jackie
We will be reserving a plot with Allison Homes all thanks to Jackie and her wonderful service! Despite me having a long list of boxes to tick for my perfect first home, Jackie went above and beyond to make it doable for me and my partner! We couldn’t be more grateful to be working with her to purchase our first home!
29 November 2025
Unprompted review
Reply from Allison Homes
Hello Shayla,
Thank you for your review! We’re delighted to hear Jackie has made such a positive difference in your journey to finding your first home. It’s wonderful to know she went above and beyond to help you meet all your requirements and feel confident in reserving your plot.
We’ll be sure to share your lovely feedback with her - she’ll be thrilled to know how much her support means to you both.
- Allison Homes team
Fantastic service!
We moved in early October and the entire team were very supportive and offered as much help as they could.
Any snags were quickly addressed, and a very friendly and pleasant experience buying our first home.
Couldn't recommend enough! A big thank you to Richard, Chloe and Rachel for their dedicated and amazing support!
1 December 2025
Unprompted review
Reply from Allison Homes
Hello Tom,
Thank you for your wonderful review, and congratulations on your new home! We’re so pleased to hear your move in October went smoothly and that the team were supportive throughout your first-home journey.
It’s fantastic to know any snags were resolved quickly and that Richard, Chloe, and Rachel helped make the experience friendly and reassuring from start to finish. We’ll be sure to pass on your kind words - they’ll be delighted!
- Allison Homes team
Anabelle was fantastic in explaining…
Anabelle was fantastic in explaining everything to me regarding their development and what I was interested in. However I can’t buy it at this time as the value is beyond my budget.
Thanks Anabelle for connecting me to Mortgage Advisor too!
30 November 2025
Unprompted review
Reply from Allison Homes
Hello,
Thank you for your kind feedback! We’re so pleased to hear Annabelle was able to clearly explain everything about the development and support you with the information you needed - including connecting you with a mortgage advisor.
We’re sorry to hear the timing isn’t quite right for you at the moment, but we truly appreciate your visit and hope we may be able to welcome you back in the future.
- Allison Homes team
Angie was amazing from start to finish
Angie was amazing from start to finish, we can’t thank her enough for all the support she gave us, from first seeing the property to moving in day! She was always at the end of the phone and reassured us through the stressful bits of the purchase, she went above and beyond and we could not of done it without her, thank you Angie!
Once moved in, Paula has been so lovely and friendly and although we still have outstanding snags, I have full trust in Paula that she will sort these, she is always at the end of the phone and very friendly. All the other Allison staff members that we have met throughout our journey have been extremely professional, helpful and friendly. Would definitely recommend Allison homes.
26 September 2025
Unprompted review
Reply from Allison Homes
Hi Sam,
Thank you so much for your wonderful review! We’re delighted to hear Angie supported you so brilliantly from your very first viewing right through to moving-in day - it’s fantastic to know she helped make the process feel so much easier and more reassuring during the stressful moments.
We’re also pleased to hear Paula has been friendly and supportive since you moved in. Thank you for your trust - we’ll be sure to share your kind words with her and the wider team.
- Allison Homes team
Outstanding customer care!
Thank you to Val for all her help at the development. She went above and beyond in all aspects of customer service and is an exemplary member of the Allison Homes Team.
28 November 2025
Unprompted review
Reply from Allison Homes
Hello Stephen,
Thank you for your wonderful feedback! We’re so pleased to hear Val went above and beyond to support you and that her customer service made such a positive impression.
We’ll be sure to share your kind words with her - she’ll be delighted to know she made a difference.
- Allison Homes team
Helpful and informative
I went to the sales office in Kings Meadow last week for some information as I’m thinking of moving into the area. Sean was very helpful and informative, answered my questions fully, explained the timescales - and even allowed my friend to steal his pen!
When my own house sells I will certainly return to talk to Sean to check availability.
20 November 2025
Unprompted review
Reply from Allison Homes
Hello Pamela,
Thank you for your lovely review! We’re so pleased to hear Sean made such a helpful and informative impression during your visit to Kings Meadow!
It’s great to know you received all the clarity you needed on timescales and next steps. We’ll be sure to pass on your kind words to Sean.
We look forward to welcoming you back once your home sells and helping you explore your options.
- Allison Homes team
Heartfelt Thank You to Annabelle
We recently had a viewing appointment with Annabelle from Allison Homes, and we wanted to share our appreciation for the wonderful experience she provided.
Even though we eventually chose a different property, we genuinely felt the need to acknowledge her approach. She was incredibly warm, friendly, and professional throughout the viewing. The way she explained everything made us feel completely at ease — it honestly felt like we were talking to a cousin in our own family.
Her ability to connect, guide, and make us comfortable truly stood out. Annabelle is a fantastic representative for Allison Homes, and we wanted to convey our heartfelt thanks for her time and support.
21 November 2025
Unprompted review
Reply from Allison Homes
Hello Shankar,
Thank you for taking the time to share such thoughtful feedback. We’re delighted to hear that Annabelle made your viewing experience so warm, reassuring, and enjoyable - it’s wonderful to know her friendly, professional approach helped you feel completely at ease.
Even though you chose a different property in the end, we truly appreciate your kind words and the recognition you’ve given her. We’ll be sure to pass your thanks on to Annabelle - she’ll be thrilled to know the positive impact she made.
- Allison Homes team
Rachel and Sean at the Grantham's…
Rachel and Sean at the Grantham's Manthorpe chase development were friendly and informative. We were not pushed into buying anything and everything was explained in detail. We did not purchase a home but we were made to feel welcome and our requirements understood. Thank you.
18 November 2025
Unprompted review
Reply from Allison Homes
Hello Kirk,
Thank you for your kind review! We’re delighted to hear that Rachel and Sean made you feel so welcome at Manthorpe Chase, taking the time to understand your needs and providing clear, informative guidance without any pressure.
Even though you didn’t purchase on this occasion, we truly appreciate your visit and your feedback - and we hope to welcome you back in the future.
- Allison Homes team
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