Allkentrecovery Reviews 

166
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 41 reviews, reviewers overwhelmingly had a great experience with this company, consistently sharing fantastic feedback about their overall interactions. Many customers frequently praise the staff for being exceptionally friendly, helpful, and understanding, which significantly eases stressful roadside situations. People constantly highlight the prompt, trustworthy, and highly professional service provided when handling unexpected vehicle breakdowns and transportation needs. Consumers are also deeply impressed by how quickly the dedicated team arrives on location to secure, load, and transport vehicles safely. Reviewers appreciate the exceptionally smooth communication, great ongoing support, and reliable assistance maintained throughout the entire recovery process from start to finish.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting brilliant recovery assistance and prompt... See more

Staff

Clients share positive opinions on staff, frequently describing them as friendly, helpful, and professional.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Can’t speak highly of them. Great service, came straight out to recover us to our desired destination for a fair price. I would definitely recommend!

Rated 5 out of 5 stars

I recommend Ali's services with all confidence. I was blocked with a FORD TRANSIT CUSTOM at the Ferry Port in Dover. Although I was ready for the road, the car broke down, and I barely managed to get... See more

Rated 5 out of 5 stars

Excellent, prompt and clear service. Communication was solid and everything ran incredibly smoothly. Very impressed with this service and would 100% use them again.

Rated 5 out of 5 stars

I contacted them this morning when a problem concerning the emergency key on my Lexus. Lexus were not much help but the guy I spoke to here (sorry I didnt ask his name) solved the problem promptly. He... See more


Company details

  1. Towing service

Written by the company

All Kent Recovery providing Private Car Recovery and Breakdown Service throughout Kent. We are the NO 1 Private Hire Car Breakdown Company in Kent


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

166 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.7

All reviews

(166)

40 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Called me a c***!

I called them, gave my card details as they need a £50 deposit and booked a recovery vehicle. I was told by Joe that the recovery driver would be with me in 30mins. After 25minutes I was called by the recovery driver to tell me he was in Swanley and he'd be 30mins. Swanley is 1hour away from where I was.
I then called up to say I would like to cancel and that I will call the RAC instead. I was told they'd keep my £50 deposit and charge me the full call out fee. When I said this wasn't fair, the telephone operator, Joe, called me a c***! He then texted me to say he will charge me £195. I then cancelled my bank card and called the RAC.

27 March 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, I couldn’t believe how quick Asllan managed to sort out the recovery track.
Definitely recommend.

15 February 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, helped when our car had broken down. Kept us updated with when he would arrive and got us and our car home safely. Cannot recommend highly enough

15 February 2025
Unprompted review
Rated 5 out of 5 stars

These guys are real life hero’s

These guys are real life hero’s. After our car came off the road and got stuck in a ditch maybe 10m-15m deep with trees all around, they came despite it being valentines evening and being in the pitch black all without hesitation and managed to get the car back onto the road and on the back of their truck.

I would highly recommend them for anyone in a worse or better situation than us!

14 February 2025
Unprompted review
Rated 5 out of 5 stars

Asllan was very helpful

Asllan was very helpful. He kept in contact and let me know what was going on when he was delayed. He took it to one garage and when they was shut, he took me to another. He also had a look at the car before towing it and worked out what the issue was, which he told the garage.

8 February 2025
Unprompted review
Rated 5 out of 5 stars

The best recovery service period

The best recovery service period! Aslan is the man. Very professional and very polite.He got the car on the recovery lorry in no time. On the way to the drop he even offered me breakfast. A real gentleman, we had very interesting conversations on our 2 hour drive. He even offered me breakfast! A real gentleman. Am so happy to have met somebody like him. Hoping to do business again. I highly recommend his services for anyone looking for recovery!

5 February 2025
Unprompted review

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