Alltricks Reviews 812

All the products,Good pricing & fast free shipping

Very fast delivery and response!! Great work!!

Prices are competitive, delivery times are fast and always met, support is responsive, they have a few problems with the cashback from premium accounts but with patient you solve it with support. It's reliable with a wide range of equipment. Returns are paid though, so there's that when you don't really know your sizing.

Item received exactly as expected and exactly on time. Decent shipping speed with solid tracking. Also seems to have better availability on some hard to find popular shoes! Will use again.

Depending on which agent you land on, experience was either infuriating or pretty good,

I called about 5 times to change delivery address, first time being within 30 seconds of placing the order. I was eventually told to just wait for an undetermined amount of time for all tricks to call me. They never called and the package shipped to the wrong spot. Luckily DHL had a good customer support.

Too bad because customer support is rapid to pick up the phone, the product availability is good and ironically the rapidity of shipping is terrific - hence 2 stars.

Very poor service. Goods not received, no communication. No refund offered. Avoid.

Be very careful with this company.

I ordered a Fizik saddle but the delivery address was wrong, as it picked this up from my PayPal account. I spotted this immediately and sent a message to them, with the correct address. This was ignored and I called the company, who said there was not much they could do (they admitted missing the messagee with the correct address) and to make a claim threw PayPal. I did as instructed but they sent the delivery confirmation, for the wrong address to defend the claim. No saddle but paid out 230 euro!!! I do not leave reviews but this is an absolute disgrace!!!

The shop with a wide range of products in good prices. Easy way of ordering. No problem with shipping.
I would gave 5 start but there is no chance to get in touch with client service. They don't answer messages and you can't change anything in your order after putting it in the system.
From one side I highly recommend but from the other keep in mind that there is no support from the shop

Late delivery. No responses to multiple request for details on delivery time.

Package not delivered in time. Leaving hotel today. Please issue a credit.

Ordered and paid. The wrong address was generated and I called. I gave the right address and emailed with the same. No response. Finally, I got an email saying the bike ++ was being set to the wrong address. Finally after much complaining, the delivery was suspended and then no word from anyone, despite calling and writing. I am 3k down - and I have nothing.

Great range of products, quick delivery

Shipment was fast but received Cannondale bike has different parts than in ordered specification. Should have deore parts like crank,cassette 10-51 and shimano hubs - but I received no name chinesse crank, cassette 11-52 and HG no name hubs.
Company did not respond on my complaints.

I ordered 3 items and in error, ordered 2 items in the wrong size (M rather than L). I messaged once I noticed to see if they could be changed as the order was not yet processed but received no response.
Yesterday, I received the items I ordered and still no reply to my request. I now have to return the 2 items, wait until the items arrive in the warehouse and then wait for 10 days for the credit to be processed be I can re-order and then another 7 for them to arrive.
I understand the need for processes but there is no process for the customer. Really bad customer service

I tried contacting them several times through various methods, but there was no reply.
I purchased a refurbished item, but the estimated delivery time has expired and it still hasn't started.

Returned my rear light that stopped working and never heard back from anyone about my refund. Trying for 2 months now through different channels, but nothing. Worst online shop ever!

Great price for the product I ordered, great customer information and prompt delivery.

Good, clear, comprehensive details about the product on the website, the pricing was clear; the shipoing/transport pricing was clear; communication was good; the product shipped promptly and was delivered on time.

Good prices. Fast shipping