Ascotts Group LimitedReviews 

Excellent, professional and friendly service from walking through the front door to completion of work and collecting my keys.
Top class all round!

As always, courteous, polite and 1st class service from all members of staff.

Ascotts are consistently superb. They care enough to always go the extra mile! I always say you make me feel like a member of the family every time I visit. Well done everyone from reception to service and sales.

Recently up for the yearly overhall.
Ascotts did the service, Meter and pre test all in one morning .
Many thanks to the team!

My recent visit to Ascotts was fantastic. I’ve always had great experiences at Ascotts, and the staff are super friendly and helpful. Whenever any repairs are needed, they take care of them without delay. I’ll definitely be coming back. A big thank you to everyone at Ascotts.

I recently had my timing belt service carried out at Ascott, and once again the service was outstanding. The waiting area is clean and comfortable, and the staff consistently go above and beyond. Special thanks to Tash, Nat, Matthew in Meters, Kevin, and Phil – and the rest of the team who make the whole experience seamless. Truly excellent service from start to finish.

Managed to squeeze me in at the last minute for a service before a long trip that would’ve put me over on the mileage. As always friendly and helpful. If you haven’t been before, there’s a lovely walk around the fishing lakes and a cafe just around the corner on the industrial estate. Thank you Team Ascotts !

Every visit ive been , ascotts has a friendly vibe , professional , and honest . It really is a 1 stop shop 4 any taxi need. The waiting facilities are excellent , charge your phone and clean toilets . No need 2 use any1 else . Keep it up ascotts 🫡

Once diagnosed my erad was starting to ‘go’, they booked me in and replaced it within 2 weeks . Always great service here!

Brand New vehicle, door alignment still not satisfactory, front wheel balancing weights fell off within 12hrs of leaving facility, intercom system a downgrade from previous TXE models so in all honesty my visit was wasted time.
The staff are friendly and professional but alas my issues remain the same.

Had a 75k service Wednesday 20th August 2025. As usual from the girls on reception a lovely welcome and every thing else top class from the best in the business.

A big thank you to Ascotts.
I'm a cab driver ot 42 years and Ascotts have been brilliant.
I've fell on bad times due to the fact my wife had a stroke and a cardiac arrest while driving .
I had bought a new cab from Ascotts 6 months before this episode but things deterated so had to throw the towel in.
In short ,I couldn't sell the cab but as usual Ascotts came up trumps.
Barbie,what a fantastic woman,took the cab from me and has arranged a sale .
I would have been in the proverbial with out her help,Thank you Barbie and Ascotts
First class family run business
Xxxxx

As always helpful and efficient in everything that is done.

First time for a service very good experience, definitely going back first clas

They always go above and beyond with their service
Number 1 for me
If you get a ding give them a ring

Always a great professional service from Ascotts. Been going here for over 15 years now.

Bit of a longer journey to get to them at current location but worth it to be fair.

They know most if not all of us cabbies by name also

I have now been with Ascotts for a whole year , From first buying my LEVC Cab through servicing , and plating . All experience have been top , Reception staff through to workshop staff are professional , friendly, and knowledgeable , long long way from getting your Cab from the “Arches” Thank you Ascotts

All the staff are great and will always go that extra mile.
We have 20 vans that are always in and out for services and repairs and I have always been given a world class service and I would highly recommend the Company for your sales,service and repairs.

Whenever I visit Ascotts group, I am treated with dignity and I feel valued as a customer. The Ascotts are professional and they know their field of expertise very well. I am very grateful to them

I have been a London licence cab driver for over 25 years. And have been dealing with ascots, right from the day i've got my license.
They are incredibly efficient courteous.
And always willing to help
I always receive telephone.Call the day before to check the appointment
If I could get them more than five stars, I would