Astari WearablesReviews 

234
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 154 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the product's quality and its seamless functionality, often describing it as a life-changer for convenient payments. Many appreciate the ease of use and the stylish design, with the ring frequently sparking interest and conversation when used for transactions. The customer service also receives high praise for being helpful, responsive, and efficient in resolving issues. However, some people mentioned difficulties with the initial setup process, particularly regarding bank compatibility or connecting to certain payment terminals. A few customers also reported issues with the ring not working consistently at all payment points or experiencing problems with specific payment platforms.

What people talk about most

Product

Users describe positive interactions with the product, with many expressing satisfaction with the Astari... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the ring convenient and a "game... See more

Payment

Customers had ambiguous experiences with payment, with many finding the payment ring convenient and a "smart... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing extreme satisfaction and finding... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the helpfulness and efficiency... See more

Reviews shaping this summary

Rated 4 out of 5 stars

A very good experience. The order was easy, their system for adapting the ring size to one's finger is precise and, despite short manufacturing delays, delivery is fast. Daily use lives up to all its... See more

Company replied

Rated 4 out of 5 stars

I love it, but on many occasions on a mobile terminal it either take long time or don't work at all, so then I have to use my smartwatch or phone. But when it works the receiver all smile and like th... See more

Company replied

Rated 4 out of 5 stars

UPDATE- Astari have been great and very rapidly arranged refund on return of ring. I really wanted to this to work and to support but Curve have been useless. Have tried to set up account with Curve w... See more

Company replied

Rated 4 out of 5 stars

I ordered and delivery was fast. I did struggle with the set up as I also had to set up a curve account, but once that was sorted it was up and running, now I wouldn't be without it, love that I dont... See more

Company replied


Company details

  1. Jewellery manufacturer
  2. Electronics Accessories Wholesaler
  3. Payment service

Written by the company

At ASTARI we use passive NFC technology to make the best payment wearables possible. We challenge the standard through beautifully designed products that are easy to use due to their simplicity. We do this by making the best payment wearables of high quality, with an eye on sustainability and our impact on the world.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

234 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 84% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.4

All reviews

(234)

169 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy To Use, Recommend 100%

I now have the holy trinity of Astari products; the ring, bracelet and key fob so I'm covered in all eventualities. The ring is my main go to and works in 95% of the time, and the bracelet is used as a backup. The key fob is always there as a backup whenever I leave the house without the other two and it is a great comfort to know I always have access to funds even without a phone.

Setting up all of the devices was a piece of cake and linking to a Curve account means thst they are a God send when being used abroad as I benefit from no currency exchange fees.

I 100% recommend Astari to anyone who wants the freedom to pay without having to carry a wallet full of cash or cards.

6 April 2025
Unprompted review
Rated 5 out of 5 stars

The payment future on your finger.

The payment future on your finger.
Had the ring for 4 months now and use it nearly every day without any problems.
I still find it funny when you pay with the ring and you get a very confused look on the sales persons face of “how did you do that!” Very much like when I first saw the Astari ring in action.
Going to Spain so will test the ring out there having set up my Spanish bank card on the ring.
I don’t use the watch or phone to pay for anything now.
Travel light travel smart 😉
The only down side is they have just brought out a gold and silver version of the ring so I may have to upgrade - dam you Astari !!!

23 March 2025
Unprompted review
Rated 5 out of 5 stars

I have a black ring from Astari and…

I have a black ring from Astari and that has been working great. Few times I have actually really forgot my wallet and the ring has saved the day in a shop :-)

Now I am exited to get the new golden ring, which is perfect to look like wedding ring.

2 March 2025
Unprompted review
Rated 5 out of 5 stars

Just ordered my second Astari-ring

Just ordered my second Astari-ring, a silver brushed one this time. Have been using my first ring for over a year, looks good, solid quality - no more cards or wallet,it works flawlessly! Great customer service as well.

28 February 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful products

Wonderful products. I've got a payment ring and it work very well. The customer service is great. I wanted to change my ring size and no problem.

21 January 2025
Unprompted review
Rated 5 out of 5 stars

I purchased the bracelet and was…very happy

I purchased the bracelet and was pleased with the price and it arrived very fast, I had some questions on how to set up the bracelet I sent an Email to Astari Wearables and within a few hours I got a reply which fixed my problem, a very efficient customer service and very pleasant communication would recommend without doubt . Thanks Mike

20 January 2025
Unprompted review
Rated 5 out of 5 stars

I ordered the contactless bracelet but…

I ordered the contactless bracelet but sadly a mix up with sizing. I contacted Astari by email and a guy came back to me very quickly (Mike). Sorted out a return and replacement in super quick time and the new one arrived in time for my holiday.
It's super quick to set up. I had it up and running within about 2 minutes.
Great quality item and perfect customer service.

17 January 2025
Unprompted review
Rated 5 out of 5 stars

I've had the ring for almost half a…

I've had the ring for almost half a year now and use it every day. It has never let me down. Payment is quick and uncomplicated. Setting it up is also easy and clear. I can only recommend the ring and I'm sure the bracelet and keyring are just as great to use.

11 January 2025
Unprompted review
Rated 5 out of 5 stars

Astari ring already for a year

I ordered my ring already a year ago and just did the same for my wife for a holiday gift. The first signs are that she will love it. It is indeed a fairly complex set-up involving two apps and the ordering of a credit/payment card from Curve. However, I echo the other comments here in that the instructions are clear and the Astari people are working hard to provide personal support and answer all forms of questions. I had to work a few bugs out, but now my payment ring is rarely declined, and I have used it routinely in Europe but also while traveling from Hong Kong to California. The only problem I have had is sharing pints with my buddies, who now always encourage my to 'do the ring thing' again to avoid paying.. ;)

1 January 2025
Unprompted review
Rated 5 out of 5 stars

Bought as a gift for my husband

Bought as a gift for my husband. He hasn't took it off. It fits him well, he said he knocked it and it's absolutely fine no marks. He's even done the dishes wearing it with no issues. He hasn't had any problems using it to pay all the transactions have gone through fine and he gets a text straight to his phone after. He's a very happy customer.

25 December 2024
Unprompted review
Rated 5 out of 5 stars

Initially a problem but excellent customer service sorted it out!

I purchased an Astari ring when my previous ring (different company) was withdrawn from service (I had been successfully using it for years).
It arrived quite quickly and I it set it all up as instructed and it worked seamlessly - for a few weeks! Then it got consistently declined. Which really made me wary of using it to the point I stopped even trying.

I emailed Astari - and to my surprise - got a response back the same day! I went through all the various things requested but to no avail.

Then they asked if they could contact the bank (Curve) - and then it was discovered that I hadn't completed the verification process with the bank! (NOTHING on their App informed me of this!).

But I completed it and the ring was up and working again in an hour!

This issue was NOT with Astari but with the bank. The ring is now working really well and in many way, is far superior to the one I was using previously!

In conclusion, the ring is really good and does 'exactly what it says on the tin'!
To add to that, their customer service has undoubtedly been first class - not something you can say too often these days!

27 December 2024
Unprompted review
Rated 5 out of 5 stars

Astari best Payment Ring

As most reviews say it can be a bit tricky to initial setup the ring as you have to go through 2 independent apps (Curve & Manage Mii) but the support from Astari has been 5+ Stars!
The ring is now operational and works like a dream!
Its so convenient and now my wife has one and shortly the whole family will.

18 December 2024
Unprompted review
Rated 5 out of 5 stars

Safe and simple

I was worried by some reviews with connectivity with Samsung phones.
BUT I was very pleasantly surprised by how easy and reliable the setup was. I did order a curve card/account beforehand and setup took 10 minute (you don't need the card) and account setup was instant.
Excellent little tool especially when travelling and protecting yourself from pick pockets.
Love the fact you don't need to charge it.

4 December 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service, great product

Great customer service and would definitely recommend to anyone wanting a payment ring.
The ring is fab and sleek design, I did order a size too big at first but they was more than happy to exchange the ring for a smaller size and now fits perfect, they kept in touch throughout the process of the exchange which really put my mind at ease.
Great service
Great product
Easy to sep up, if you read the step by step instructions
Works everytime I've used it to date.
A very happy customer

25 November 2024
Unprompted review
Rated 5 out of 5 stars

Excellent- Exactly what I was looking for

Ring arrived days ahead of schedule. Watched the video as suggested and followed instructions to set up the device. Worked first time without any issues on my iPhone and have not had any issues using ring paying for shopping, drinks etc. Wife so impressed she has asked me to get her one too.

20 November 2024
Unprompted review
Rated 5 out of 5 stars

Astari ring

Bought the Astari ring. Fast delivery, efficient support. Works perfectly and easy to install. Makes payment so much easier. Would definitely recommend!

16 September 2024
Unprompted review
Show reviews in all languages. (234 reviews)

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