Astari Wearables Reviews 229

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 154 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the product's quality and its seamless functionality, often describing it as a life-changer for convenient payments. Many appreciate the ease of use and the stylish design, with the ring frequently sparking interest and conversation when used for transactions. The customer service also receives high praise for being helpful, responsive, and efficient in resolving issues. However, some people mentioned difficulties with the initial setup process, particularly regarding bank compatibility or connecting to certain payment terminals. A few customers also reported issues with the ring not working consistently at all payment points or experiencing problems with specific payment platforms.

What people talk about most

Product

Users describe positive interactions with the product, with many expressing satisfaction with the Astari... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the ring convenient and a "game... See more

Payment

Customers had ambiguous experiences with payment, with many finding the payment ring convenient and a "smart... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing extreme satisfaction and finding... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the helpfulness and efficiency... See more

Reviews shaping this summary

Rated 4 out of 5 stars

A very good experience. The order was easy, their system for adapting the ring size to one's finger is precise and, despite short manufacturing delays, delivery is fast. Daily use lives up to all its... See more

Company replied

Rated 4 out of 5 stars

I love it, but on many occasions on a mobile terminal it either take long time or don't work at all, so then I have to use my smartwatch or phone. But when it works the receiver all smile and like th... See more

Company replied

Rated 4 out of 5 stars

UPDATE- Astari have been great and very rapidly arranged refund on return of ring. I really wanted to this to work and to support but Curve have been useless. Have tried to set up account with Curve w... See more

Company replied

Rated 4 out of 5 stars

I ordered and delivery was fast. I did struggle with the set up as I also had to set up a curve account, but once that was sorted it was up and running, now I wouldn't be without it, love that I dont... See more

Company replied


Company details

  1. Jewellery manufacturer
  2. Electronics Accessories Wholesaler
  3. Payment service

Written by the company

At ASTARI we use passive NFC technology to make the best payment wearables possible. We challenge the standard through beautifully designed products that are easy to use due to their simplicity. We do this by making the best payment wearables of high quality, with an eye on sustainability and our impact on the world.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

229 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 84% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.4

All reviews

(229)

163 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic payment ring

Fantastic payment ring! Bought this as a gift for my husband, and he absolutely loves it. It's quite the conversation starter at the pub---everyone thinks it's so cool.

6 June 2025
Unprompted review
Rated 4 out of 5 stars

Friendly Customers' service

HI, I received my ring a couple of days back: the delivery was faster than forecasted, the ring set up with my curve account as easy as it is explained on the site.
Tried to pay with it but didn't work. Contacted customers support, the reply was fast, we exchange a few time, I did one last thing on my app and can't wait to finish work to see if the problem is solved.
Even if it isn't, their customers service is friendly and efficiant. you are not left waiting ..
Thank you Astari

3 June 2025
Unprompted review
Astari Wearables logo

Reply from Astari Wearables

Hi CDF,

Thank you so much for your thoughtful review! We’re really glad to hear the ring arrived quickly and that setup was smooth—and especially that you found our customer support helpful and responsive. That’s exactly the experience we want to deliver.

We’re keeping our fingers crossed that your final test after work went well and that your ring is now tapping like a pro! If anything’s still not working perfectly, just let us know—we’re here to get you fully sorted at our customer service team.

If everything is working now and you’re happy overall, we’d love if you considered updating your review to 5 stars—it would mean a lot to our small team. But either way, thanks again for the kind words and for being part of the Astari journey 🙌

Warm regards,
Team Astari

Rated 5 out of 5 stars

Astari

Hi, this is my second purchase here. I've been wearing my first ring for two months now. Everything's perfect. Thanks to Astari!

1 June 2025
Unprompted review
Rated 5 out of 5 stars

Love my payment ring

Excellent customer service
Quick delivery time
Easy to connect to my iPhone but the second connection to connect my card took a while … got to 25% then failed a few times but eventually got there.
I’ve used my payment ring around 10 times now not one issue.
Would highly recommend

4 May 2025
Unprompted review
Rated 5 out of 5 stars

It was simple

It was simple, the fact the option for getting a ring sizer if your unsure is great. Support is really simple and letting me know what the status of the particular size was e.g it was out of stock due to demand. But you gave me an ETA of when it should be back and sent. Class customer service and the set up was really straightforward. I would recommend to anyone who is looking for a wearable payment accessory.

21 May 2025
Unprompted review
Rated 5 out of 5 stars

Very easy process to order

Very easy process to order. Didn't know my size so had to order a ring sizer which was delivered promptly. After that it was as easy as sending an email to confirm the size and within a few days received it. Very easy to link a card to the app and set up the ring to your phone. Looks smart and works just as intended.

28 April 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely love my Astari ring

Absolutely love my Astari ring! I've been using it for a couple of weeks now and it's so easy and convenient!
I had an issue with my initial ring and got in contact with Astari customer services, and spoke with Mike, who talked me through fault finding and then processed a replacement. Mike was absolutely fantastic from my first contact, to taking me through the replacement process and advising of time frames and checking my new ring worked perfectly. I am not marking down a star because of the fautly ring, as that's life and these things happen, but it's how it's dealt with that's important and that was 5 star and the ring has continued to be 5 star. I get so many remarks of 'wow! how did you do that?!' When I go to pay! Thanks Astari - and particularly Mike!

14 April 2025
Unprompted review
Rated 5 out of 5 stars

ONE COOL ITEM

One of the coolest item I own ring... fits perfectly. and no more fumbling for my phone or card for contactless..highly recommended..cheers

2 May 2025
Unprompted review
Rated 5 out of 5 stars

Excellent I wanted to get a ring to…

Excellent I wanted to get a ring to make easy payments as I have shaky hands. It’s a faff getting cards out of wallet or even having to make two quick presses on iPhone or even my Apple Watch now. It may not have been designed as accessibility aid but it’s perfect. The slim design is also better as it doesn’t stick out n smaller hands my ring size is 8. Highly recommend

24 April 2025
Unprompted review
Rated 5 out of 5 stars

Easy to use, works flawlessly

Redoing my previous review as I've switched over to the ceramic ring. The ring is comfortable to wear, waterproof so you don't have to take it off constantly for washing etc. It looks nice and works basically as described. Makes everything a lot more easy when it comes to paying. No more fumbling around akwardly with a smartwatch or phone. Not to mention it will raise some eyebrows and have people curious too asking you about it. The multiple delays on the metal rings are still frustrating however when it comes to the ceramic ring they have a consistent well made product, not to mention they are transparent in their updates on the metal rings. So it's safe to say that when the metal rings are finished you can be sure that those will be just as easy to use and comfortable to wear as the ceramic ring.

19 April 2025
Unprompted review
Rated 5 out of 5 stars

Optimal

Very nice device, not very bulky but very effective and functional. Excellent material. The ring is immediately recognized by any device. Excellent.

16 April 2025
Unprompted review
Rated 5 out of 5 stars

Excellent after sales service

Excellent after sales service I would highly recommend. I have purchased the black ring and will be ordering the silver one as soon as it is available
R Griffiths

7 April 2025
Unprompted review
Rated 5 out of 5 stars

Easy To Use, Recommend 100%

I now have the holy trinity of Astari products; the ring, bracelet and key fob so I'm covered in all eventualities. The ring is my main go to and works in 95% of the time, and the bracelet is used as a backup. The key fob is always there as a backup whenever I leave the house without the other two and it is a great comfort to know I always have access to funds even without a phone.

Setting up all of the devices was a piece of cake and linking to a Curve account means thst they are a God send when being used abroad as I benefit from no currency exchange fees.

I 100% recommend Astari to anyone who wants the freedom to pay without having to carry a wallet full of cash or cards.

6 April 2025
Unprompted review
Rated 5 out of 5 stars

The payment future on your finger.

The payment future on your finger.
Had the ring for 4 months now and use it nearly every day without any problems.
I still find it funny when you pay with the ring and you get a very confused look on the sales persons face of “how did you do that!” Very much like when I first saw the Astari ring in action.
Going to Spain so will test the ring out there having set up my Spanish bank card on the ring.
I don’t use the watch or phone to pay for anything now.
Travel light travel smart 😉
The only down side is they have just brought out a gold and silver version of the ring so I may have to upgrade - dam you Astari !!!

23 March 2025
Unprompted review
Rated 5 out of 5 stars

I have a black ring from Astari and…

I have a black ring from Astari and that has been working great. Few times I have actually really forgot my wallet and the ring has saved the day in a shop :-)

Now I am exited to get the new golden ring, which is perfect to look like wedding ring.

2 March 2025
Unprompted review

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