Astrol Light Reviews 100

TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

Do not buy from this company under any circumstance. You will not get the product that you pay for, they have all of these terms and conditions but there will be no response to emails or messages on i... See more

Company replied

Rated 1 out of 5 stars

Wish I can give a negative star. Ordered on the 29th of November, it is now December 19th and still waiting. No one responds to my emails. Wish I would have read the reviews before ordering.

Company replied

Rated 2 out of 5 stars

I too received the Astral Light way after Christmas even though ordered and “dispatched” in plenty of time. Postal strikes did not seem to delay any other items ordered at a later date. Produc... See more

Rated 4 out of 5 stars

So far I have had serious issues getting the parcel. However it hasn't taken any longer than any other post I have been receiving from Royal Mail. I was impressed with how protectively they wrapped th... See more

Company replied

Company details

  1. Lighting Shop

Written by the company

Provider of the best selling Galaxy Projector. With user-friendly functions and our state of the art laser projections, immerse yourself in the wonders of the cosmic world.


Contact info

2.1

Poor

TrustScore 2 out of 5

100 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

My 12 year old daughter purchased this…

My 12 year old daughter purchased this and absolutely loves it. She’s had it around 2 weeks now and always has it on. Value for money at £45

1 February 2022
Astrol Light logo

Reply from Astrol Light

Hi Ryan,

We are so glad to hear, thanks for taking time out of your day to leave us a review.

Rated 1 out of 5 stars

I saw this on TikTok and bought three… What a mistake

I saw this on TikTok and bought three as Christmas presents. I now have to return all three because we are all in agreement that it isn't that good - we are all puzzled as to why this product has so many great reviews. It is pretty average. All the "positive" reviews must be coming from the influencer programme they encourage you to join. To add to my one star, the customer service is slow and you have pay for your own returns and no, the company won't reimburse you. I really wouldn't give into the hype - this product is underwhelming. It's great if you have a toddler, but even then, they're engaged with it for all of five minutes before wandering off.

11 January 2022
Rated 1 out of 5 stars

Avoid

Same story for me as many of the other reviews I'm afraid. My order was placed on 28th Nov and never arrived. They stated on their website that orders placed between 20th Nov - 3rd Dec that don't arrive by 16th Dec would be refunded. This has now been taken down and they won't reply to me. I'll have to report them as a scam company and try to get a refund. As others, I bought it thinking it was from UK as stated on their website but it's not. Very upsetting that they are obviously doing this to lots of people.

26 December 2021
Rated 5 out of 5 stars

Fantastic company and product

Great company, great product and great customer service. The Astro light fills the room and is beautiful with a moon and shooting stars, fast delivery to. Highly recommend supporting this company over buying one off of Amazon

20 December 2021
Unprompted review
Astrol Light logo

Reply from Astrol Light

Hi Rich

Thank you so much for the review, it is really appreciated!

-Liam

Rated 5 out of 5 stars

Complete room changer and perfect present!

I love my astrollight, I’ve only had it a few days but I’ve had it on constantly, it completely changes the feel of a room. Making it so cozy and perfect for a movie night. The quality of it and the lights are very good. I have and will recommend this product and I’ve even ordered one as a Christmas gift. I have had no problems with delivery or tracking so far like I’m seeing on other reviews but covid may be a part to play. 10/10 astrollight🌌

17 December 2021
Unprompted review
Rated 5 out of 5 stars

Very very nice

Actually looks class, goes a treat in my smoke shed🍁 buttons on the side are a bit sensitive but it’s not a dealbreaker at all

16 December 2021
Unprompted review
Rated 4 out of 5 stars

Love this product

Love this product, honestly one of the most value for money things I have ever purchased. My only deduction from giving 5 stars is that the packaging was a little mangled when it arrived, nothing too major and the product wasn't damaged but it was a tad disappointing when I opened it.

13 December 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely class product

Absolutely class product! Me and my partner absolutely love it and how it can completely transform our living room, or any room! Would 100% purchase this product again! Flawless quality and definitely worth the money! Would recommend to anyone.

9 December 2021
Unprompted review
Rated 5 out of 5 stars

Arrived this morning

Arrived this morning, swift delivery. Tried them out with curtains closed and lights off and look fab! Great Christmas gifts for the fam.

9 December 2021
Unprompted review
Rated 5 out of 5 stars

Quick Delivery

Quick Delivery, No fussing, have ordered from this company on serval occasions could recommend enough!!

9 December 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely love the product

Absolutely love the product. It arrived quickly in a few days. Customer service was also excellent. The product is way better than I was expecting. Bought a for a few more to give as gifts.

8 December 2021
Unprompted review
Rated 5 out of 5 stars

Quality product

Quick delivery, great customer service through out. Arrived just in time for my sisters birthday. Works brilliantly and am extremely pleased with the quality of this product given the price point. Makes a great gift and would highly recommend it for Christmas.

8 December 2021
Unprompted review
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