We attended Wycliffe Park and were greeted with our designated parking place. Tony was prompt, friendly and courteous. He allowed us plenty of time to explain our position and expectations. We had a v... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We moved into Audley Fairmile in April 2022. We enjoy life here in particular the village community. The spa is excellent and the team amazing. We know if there is a problem it will be attended to qui... See more
Company replied
I arranged the visit for a friend who is in the early stages of downsizing. He explained he is looking at the options and a retirement village is an interesting concept. Jenni was very good, patien... See more
Company replied
Visited Audley Clevedon (Ilkley) to assess suitability for our retirement housing. Rachel took me to see 3 properties. The properties, grounds and the Audley Club were impressive. Rachel could not... See more
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Company details
- #3 of 4 best companies in Retirement village
- #29 of 50 best companies in Property management company
- #1 of 2 best companies in Retirement home
- #17 of 22 best companies in Aged Care
Written by the company
Audley Villages develop and operate award-winning luxury retirement villages in the UK. A homeowner purchases a beautiful retirement home (one, two and three bedroom apartments and cottages available) in a beautiful and secure environment, with exceptional facilities like a health club, restaurant and library at the heart of the village. Properties and village grounds are maintained by Audley and homeowners are free to sell their property at any stage, on the open market. A monthly management fee and deferred management charge apply to the sale of all properties. Full details are available on the website and in person from the village team. If you do not own a property at an Audley village and wish to leave a restaurant or club review, please submit a review for the particular venue on Google.
Contact info
Central Office, 65 High Street, Egham, TW20 9EY, Egham, United Kingdom
- 0800 093 8181
- info@audleyvillages.co.uk
- audleyvillages.co.uk
4.6
Excellent
788 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 55% of negative reviews
Typically replies within 2 weeks
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Choices for dinner were good and food…
Choices for dinner were good and food was excellent. Bar shut at 8 which I thought was a little early. Overnight stay was comfortable but missing a hair dryer and curtains in the bedroom, and extractor fan in the bathroom.
24 October 2025
Reply from Audley Villages
Thank you for your feedback. We’re glad you enjoyed the dinner and found the food excellent, and that your overnight stay in the guest suite was comfortable. We appreciate your comments regarding the bar hours and the missing items, and these will be reviewed to help improve future stays.
Beautiful village
Beautiful setting and grounds. All employees were welcoming and friendly. Buildings, fixtures and finishes are pristine and high quality.
23 October 2025
Reply from Audley Villages
We’re delighted you enjoyed the setting and grounds, and that our team made you feel so welcome. It’s great to hear you appreciated the quality and attention to detail throughout the village.
Reply from Audley Villages
Thank you for your kind feedback. We’re glad to hear our team were excellent and helpful.
Relaxed and Informative
Overall pleasantly surprised by the relaxed atmosphere and thorough visit with questions answered plainly and clearly. Main building was impressive and tastefully renovated. This was not a hard sell, it was an informative and helpful tour and discussion and much appreciated as such.
23 October 2025
Reply from Audley Villages
Thank you for your kind feedback. We’re so pleased to hear you enjoyed your visit and found the tour informative and helpful. It’s wonderful to know you appreciated the atmosphere and the opportunity to learn more about the village at your own pace.
Elleslie Malvern
Thank you Samantha for your kindness and sensitivity in showing my parents around Elleslie earlier this week. I'm highly impressed by the concept and execution of the Audley Villages. The surroundings could not be more beautiful and all of the staff we spoke to were absolutely lovely.
22 October 2025
Reply from Audley Villages
Thank you for your kind words. We’re delighted to hear your parents enjoyed their visit to Ellerslie and that Samantha and the team made such a positive impression. It’s wonderful to know you appreciated both the village and our approach to creating such a welcoming environment.
Very experienced
Very experienced, and helpful meeting, and very kind hospitality. Lovely property.
12 October 2025
Reply from Audley Villages
Thank you for your kind words. We’re pleased to hear you enjoyed the visit and found both the meeting and hospitality helpful.
Visiting audley apartments with a view to our retirement
We enjoyed our visit and Gabrielle was very informative. She answered all our questions and we were impressed by what we saw
9 October 2025
Reply from Audley Villages
Thank you for your kind feedback. We’re delighted to hear you enjoyed your visit and that Gabrielle was so informative. We’re glad you were impressed by what you saw.
very welcoming and helpful discussion…
very welcoming and helpful discussion with Marie Chalken
4 October 2025
Reply from Audley Villages
Thank you for your feedback. We’re glad to hear Marie made you feel so welcome and was helpful during your visit.
Great professional staff who looked…
Great professional staff who looked after us very well, and friendly residents. Great facilities.
25 September 2025
Reply from Audley Villages
Thank you for your kind feedback. We’re so pleased you enjoyed your visit, found the team professional, and had a chance to meet some of our friendly owners.
A very warm welcome and a very helpful…explanation of living in the community.
A very warm welcome and a very helpful explanation of the whole process of acquiring a property and of all the activities available. I was impressed by the garden, the bistro, the library, swimming pool etc. it had a very nice atmosphere.
20 September 2025
Reply from Audley Villages
Thank you for your kind feedback. We’re delighted to hear you felt welcomed and found the tour and explanations helpful. It’s wonderful to know you enjoyed the facilities and the atmosphere of the village.
Fantastic environment and really…
Fantastic environment and really friendly team members
19 September 2025
Reply from Audley Villages
Thank you for taking the time to leave us a review.
Jo Meakin was a perfect hostess showing…
Jo Meakin was a perfect hostess showing us around the property - and answered all our questions. Thankyou Jo
18 September 2025
Reply from Audley Villages
Thank you for your kind feedback. We’re delighted to hear you enjoyed your visit and that Jo made such a positive impression. We’ll be sure to pass your lovely comments on to her.
Formal and informal impressions
The possibility of staying the night which meant getting a more realistic impression. The chance to talk to some of the owners on an informal basis - whilst walking around and seeing an activity take place as well as a comprehensive formal tour and 2 viewings
16 September 2025
Reply from Audley Villages
Thank you for sharing your feedback. We’re so pleased you had the opportunity to experience village life firsthand and to spend time with some of our owners during your visit. It’s great to hear you found the tour and viewings comprehensive and helpful.
Kym showed us around including the show…
Kym showed us around including the show apartment and a cottage. She was very helpful. We were very impressed with the facilities but realised Scarcroft was too different and far away from our comfort zone of north west Leeds
12 September 2025
Reply from Audley Villages
We’re glad Kym was so helpful and that you were impressed with the facilities at Scarcroft Park. We completely understand the importance of location and wish you the best as you continue exploring options closer to home.
St.Ephins in Darley Dale
Visited St.Ephins in Darley Dale and was shown the facilities and several properties by Jennifer Gregory. Jennifer was extremely courteous, friendly and informative. Everything was impressive.
12 September 2025
Reply from Audley Villages
Thank you for your kind feedback. We’re delighted to hear Jennifer made such a positive impression and that you were impressed with the facilities and properties at St Elphin’s Park.
A very useful introduction to Audley
I found my meeting with William infomative and helpful.
12 September 2025
Reply from Audley Villages
We’re so pleased you felt welcome and well looked after by our team.
Made to feel very welcome
Made to feel very welcome, treated very well. Informative and kind staff
9 September 2025
Reply from Audley Villages
We’re glad to hear you found our sales team helpful and friendly.
I arranged the visit for a friend
I arranged the visit for a friend who is in the early stages of downsizing. He explained he is looking at the options and a retirement village is an interesting concept.
Jenni was very good, patient and informative. She showed us round the site and we looked at two vacant properties. She explained the costs and the services that can be used.
We were very impressed with the village and the facilities available.
He will be exploring other possibilities but has taken the first step of arranging for the valuation of his current house.
12 September 2025
Reply from Audley Villages
Thank you for sharing your experience. We’re so pleased to hear that Jenni was patient and informative, and that you were both impressed with the village and facilities. We wish your friend well as he explores his options and are glad we could be part of his first steps.
Just a lovely place for retirement vey…place to retire
Just a lovely place for retirement vey thing you want in one place
12 September 2025
Reply from Audley Villages
We’re so pleased to hear you felt the village has everything needed for a happy retirement.
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