Auto AXS Reviews 

93
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

I recently purchased a fully specced-out GLC Coupe through AutoAXs, and I couldn’t be happier with the final result. The team added some incredible customizations, including red brake calipers,... See more

Company replied

Rated 5 out of 5 stars

Brought my new car from junior back in late December. Found him very knowledgeable and was not pushy for the sale in anyway. He managed to transport the car before Christmas as promised to me , and it... See more

Rated 1 out of 5 stars

Bought a car in may and had no end of problems with it! Has been in the garage more than I have drove it! Still in the garage and no idea when or if will get it back! Terrible as i had said i needed... See more

Rated 5 out of 5 stars

I just want to thank the Auto Axs team for your support in getting the best rate of finance in the country for me and ensuring such a smooth transactional process in buying my new VW! I couldn’... See more

Company replied

Company details

  1. Used car dealer
  2. Car dealer
  3. Motor vehicle dealer

Written by the company

Auto AXS online vehicle retail is designed to improve your car buying experience by bringing the dealership to your doorstep. You have access to our online showroom and personalised vehicle concierge service, enabling you to take control of the wheel and journey through your purchase entirely online. This means you can sit back on your sofa whilst we do all the leg work and give you peace of mind with the Auto AXS Quality Guarantee.


Contact info

3.7

Average

TrustScore 3.5 out of 5

93 reviews

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No recent history of asking for reviews

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3.7

All reviews

(93)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service A*

I had an excellent experience with Junior throughout the process of choosing my car. Very professional, reliable and excellent communication skills.
I would like to thank you for being able to deal with all my enquiries effectively and also to tend my thanks to your colleague from the account team whom was very accommodating when I had additional requests.

1 July 2023
Unprompted review
Rated 5 out of 5 stars

Junior AXS 5 ⭐️

The whole process of start to finish was amazing, Junior puts your mind at rest throughout and keeps you fully updated. The car is amazing and I love it just as he promised I would so I can’t thank him enough! Very highly recommended!! ⭐️⭐️⭐️⭐️⭐️

26 July 2023
Rated 5 out of 5 stars

I can honestly say this is the best…

I can honestly say this is the best service I have ever used. With something as delicate as a car, you have to be sure the right people are going to take care of you and Auto Axs really go above and beyond to ensure their customers receive the best! Through Auto Axs I was able to get my dream car! They also done loads of styling on it to ensure it was exactly how I wanted it! The customer service from Junior thought the process was fantastic. He constantly kept me in the loop, was always available for questions and sent me video updates of my car throughout the styling process. The after care has been amazing as well. Serai in particular has ensured and queries I have had have been answered effectively and within a timely manner. My family members already want to use the same company for their cars!

22 July 2023
Unprompted review
Rated 5 out of 5 stars

Junior was great !

Junior offered a fantastic personal service. The car was delivered exactly to the spec I ordered and the detailing was fantastic.

5 July 2023
Rated 5 out of 5 stars

Had the pleasure of dealing with…

Had the pleasure of dealing with Junior. He managed to find the exact car I wanted at a great price when no one else could. The car came in perfect condition, drives beautifully and was even better than I expected with the minor styling modifications I requested.

11 July 2023
Rated 5 out of 5 stars

Excellent Customer Service

Nothing was too much trouble with sourcing me a car and styling it the way I wanted. What I first wanted in my enquiry as a car was not what I ended up with and I am so glad I went with the larger Range Rover! Thanks Junior.

15 June 2023
Rated 5 out of 5 stars

Great service!

Junior is a top man.
Great price.
Great attention to detail.
Always kept me up to date and used genuine parts no cowboy business.
Highly recommended.

4 June 2023
Unprompted review
Rated 5 out of 5 stars

I would highly recommend Auto AXS

I would highly recommend Auto AXS. I am so incredibly happy with my new car! The process was seamless from start to finish, and Auto AXS kept me updated throughout. My car arrived looking even better than the pictures and it's all thanks to the care and attention that Auto AXS provided. Thank you!

10 April 2023
Unprompted review
Auto AXS logo

Reply from Auto AXS

Thank you for your kind words. We hope you enjoy your new car for many years to come!

Rated 5 out of 5 stars

First time purchasing a car online but…

First time purchasing a car online but once my enquiry was received Junior was in regular contact assisting and updating me. He made an extra effort to contact me out of usual working hours if I was unavailable. And my new car is in fantastic condition!

7 May 2023
Auto AXS logo

Reply from Auto AXS

It was our pleasure Stuart. Thank you for your purchase.

Rated 5 out of 5 stars

Amazing experience

Amazing experience! my car came in amazing condition and looks brand new everything is perfect, I couldn’t be any happier! the customer service was perfect and very helpful,I definitely recommend thank you again for all your help and a massive thank you to Junior for getting everything organised and helped me get the perfect car for me! And made it such a smooth and easy process, thank you!

24 March 2023
Rated 5 out of 5 stars

Excellent Service and great Help from Junior!!

This was a long process due to having to change the car I'd initially wanted but Junior stuck with me and made sure to get me exactly the car I had wanted in the end!! He kept me informed throughout the whole process, answered my queries all the way to the final delivery of my beautiful car!! Junior was very helpful and professional all the way through! Thanks again Junior and the team at AXS. The Kids and I are loving our new car❤️❤️

13 February 2023
Auto AXS logo

Reply from Auto AXS

It was an absolute pleasure to be your account manager. Thank you so much for using Auto AXS.

Rated 5 out of 5 stars

Great communication from start to finish

Thanks again to Junior who took care of all the details and made the whole process smooth and stress free. I would recommend to anyone and I will be purchasing future cars from him for sure!

30 January 2023
Auto AXS logo

Reply from Auto AXS

You are very welcome Mark, An absolute pleasure to be of service to you.

Rated 5 out of 5 stars

Pleasant to get a car…

Thanks to junior made the process very easy always there for you if you have a question he always came up with an answer couldn’t of asked for anyone more helpful.Always returned you texts or emails.Proper professionalism very friendly from start to finish.

12 December 2022

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