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To begin with this company doesn't deserve any stars, in fact it should be shut down completely. Our flight arrived late in Corfu, we called to let them know and everything was ok, to our surprise when we arrived at the place to pick up the vehicle, we were informed that our credit card would not be accepted as it did not say CREDIT on the card so the woman named Sofia said that it was Debit, and no, because we use the same credit card in all the countries we travelled, and the same card had already been used in another Greek island 2 days before, in short the woman said that she would only accept the card if she was written on the CREDIT card otherwise not, which is unacceptable, as the first numbers on the card identify it as CREDIT. My partner was nervous with this woman's attitude due to lack of knowledge, another customer who was at the place also tried to help explaining that our card was Credit, but she was irreducible in helping us, in arranging the car, in the end she said that could help us using it as a debit, which we should pay, in addition to the agreed amount of €120 (which was missing) + €130 + €60 because we stayed at the agency for 2h and left at 1am. In total we would have to pay €190 more than the value. This company should be removed from the finder, they ruined our night, what we came to enjoy turned into a nightmare. Worst of all, the woman didn't even want to see the proof of the bank paper saying it was a credit card, we never went through that anywhere, I even offered my credit card from Brazil, and suffered a discriminatory comment saying this card was even worse, what do you mean a person who lives on an island that barely appears on the map talks to the customer this way... I am appalled with total disrespect as a consumer. In the end we left without a car and because they picked us up at the airport, the same woman dropped us off at the airport so we could take a taxi... this was already 1:30am. Note: in the same place there are 2 or 3 different names but they are the same company. DO NOT RENT A CAR FROM THIS COMPANY RUN AWAY, OTHERWISE YOUR VACATION WILL BECOME A NIGHTMARE, THEY TRY TO STEAL YOUR MONEY IN ONE WAY OR OTHER BEWARE.

Acarent= SIGMA Rent Car.
At return they look underneath front bumper ( not at pick-up). They charged me 400 euros for a scratch. The lady was agresive and rude. She told me that she needs to receive her sallary.

My partner and I rented a car from ACARENT and had the most awful experience. I warn you not to hire a car from this company.

On arrival we were provided with a car that had a flat tyre. I asked for the tyre to be changed instead, it was re-inflated and we were told to move on as the car was 'fixed'. We travelled to our destination with the tyre warning light on however had no other choice as the company refused to change the tyre. The next morning the tyre was completely flat which we had to pay to repair. A couple of days later the tyre was flat again so I rang the company and were given 2 options. The first to drive the car back to Catania airport (2 1/2 hours away) and change the car with a full refund or the second, was again to repair the tyre. My partner is a farm mechanic and looked at the tyres with the local garage. After inspection they realised that one of the tyres had 5 nails in it and had already been repaired once using the repair kit in the car. They also discovered that the front tyres were different sizes. The local mechanic advised that if we were pulled over by the Italian police they would fine us for the severely worn tyres. I rang the company back and asked if we paid to get the tyres changed then and there and they could refund us for the tyres and car hire. They agreed (to which I have a recording of). We carried on our holiday with caution and thankfully managed to drive back to the airport on our last day without breaking down. When we got to the drop off, I can only describe the staff as vicious and rude. They refused to refund the 150 euros for the new tyres and any cost of the car. They were very intimidating. I handed them the invoice for the tyres to which they grabbed out of my hands and refused to let me have a copy. After insisting, they photocopied the invoice however folded the paper so their business address was not attached. Again after some arguing they stated that it was a legal document and I would not be allowed any paperwork with their company name on. I did however grab a photograph of said document and have both copies, with and without their address on. At one point one of the staff members lunged to take some paperwork out of my hand to which I leaped back and he laughed saying 'relax, he wasn't going to kill me'.

Overall, a terrible experience. Totally out of pocket. Also to mention when we arrived they charged us an extra 288 euros as they said we didn't have the correct insurance.

After doing my research I have now discovered we are not the only ones to experience this. Visit DiscoverCars.com and search for ACARENT Catania. Majority of reviews reflect our experience.

We rented a car at Milano Malpensa Airport.

Picking up the car was a disaster. It took us a total of 2 1/2 hours after touchdown at the airport. The rental station is a 15-minute ride away from the airport, but there were no information desks or signs in the arrival hall to guide us. We had to call them, and even after that, we had to wait for about 90 minutes for the shuttle to arrive.

Furthermore, upon reaching the rental station, we had to fill out forms with data that we had already processed online, which was redundant and time-consuming.

I am giving it two stars because the car itself was decent and brand new, with less than 10,000 km on the odometer. Additionally, we didn't encounter any issues during the return process, and the deposit was handled smoothly.

Even if the staff was friendly and welcomed us well, we had a very bad experience
We should payed 178.08€ : 7.68€ during the booking online, 60.64€ VIPCAR insurance (both already paid) and the rest 109.76€ to be paid on the spot.
But when we arrived, the staff tell us that my "debit card" can't be allowed for the deposit of 1000€ (first time of my life i heard this)
According to them, the only solution for us was to upgrade the booking and take a 2nd insurance with them which required a deposit for only 200€ but rest to be paid is 326.79€ instead of 109,76€ so 3 times the original price !!
We arrived at midnight and no other companies were open we could not do another reservation. Going to Xania (2hours roading), we could not wait the day after to solve the problem either.
So we were forced to accept the offer for a total of 7.68€ + 60.64€ + 326.79€ = 395.11€ !
If you can take a 200€ deposit from a debit card you can also take a 1000€ deposit from same card !
It is completely inadmissible, i am extremely disappointed and i won't recommand this company at all.

AVOID!!!! Unrespectful rip off!!!!

DON'T RENT A CAR WITH THESE SCAMMERS!! I cannot say it in other words, worst experience in my life travelling.
They look friendly at the beginning, but when returning the car things change. First thing, they have different names, I made my reservation with VipCars, so in the voucher the name of the local supplier was ACARent (supplier reference ACA-2307433), but their name is actually “Go Car Car Hire Corfu Airport”. The funny thing is that the name that appears in the receipts is actually “Sigma Rent a Car”. In summary, in my case they scammed and blackmailed us. We return the car in perfect conditions, but the woman in charge of the office tried to find any minimal sign of damage, absolutely crazy. She tried to convince me that the rear bottom sheet of the car was bended due to a crash, when it was bended due to it was fixed to the car chassis with a bolt (picture attached). Then she tried to convince me that the lateral sheet was damage, when actually it was just dirty (picture attached). Finally we were surrounded by 4 men because I got very angry. My wife started to feel scared by them because 2 of them were gypsies that were actually laughing at us and speaking in a foreign language, very nasty, disgusting and scaring.
At the end, they found a scratch in a plastic protector in a corner, the pictures I took the pick-up day were not good enough for saying if the damage was already there or not (taken with a mobile phone in the night). She said that we would refund us only 1000€ from the 1200€ that they charged the first day. As I didn’t agree with that I said I would not sign any document, so the woman blackmailed me saying “if you don’t sign, I will charge you 1200€, you decide”… all these 20min before our boarding gate closing!! Obviously I needed to sign to not lose our flight. At this moment I was very angry and altered, we just run to the airport and we arrived to the gate just 2min before closing. Once inside the plane I had a look at the receipts… and she charged me 1200€!!! Absolutely unbelievable.
We needed to go to 4 police offices in Athens the next day for making a claim against these people. In one of them a policeman called them and have a long discussion. After that I called my bank and they told me that the 1000€ refund was not done, so the policeman told us that we were clearly scammed and we needed a lawyer. The funny thing is that it seems that the police call scared them, because the next day they refund the 1000€, but I needed to go to the police in Athens. By the way, don’t expect a lot from the police in Athens, we finally end up in the Spain Embassy looking for help.
Now I’m trying to recover the 200€ from VipCars, and as you can imagine VipCars is now also trying to not pay although I have a complete insurance coverage. So at the end VipCars are also scammers…
In summary, my recommendation for all people reading this review is TAKE A TAXI. 90% of the times you won’t need a rental car, I have paid almost 300€ for a 3day rental car, with than amount of money we could take 25taxis and tours. Rental car industry is a real scam… Hope this may help someone.

They did not accept our Credit card, which we have used 2 times a year for the past 8 years. They lowered our deposit from € 1100,= to € 500,=. Of course they charged us extra € 70,= at first....later it went up to € 400,= because we rented the car for a week....... this company works inderdaad Discover Cars, who i contacted by telephone at the present time. They couldnot help me, though they checked my Credit card and that was okay. Still acarent would not accept my creditcard. They treated us rude and disrespectful. DO NOT RENT A CAR HERE. Go to the neighbour. The lady there is very polite and helpful.....Starcars no deposit, pay and drive, no nonsense.

This company doesn’t even deserve 1 star. Went to collect a car in Corfu Greece! We forgot our credit card and they wanted to charge us an extra £500 non refundable payment for this. They were very rude and left us stranded there at 2am. Do not use

This entity does not engage in the business of car rentals, but rather operates as a fraudulent organization that unlawfully obtains funds from customers through deceptive methods. Our intention was to collect the vehicle on the 2nd of June 2023. The reservation was made by myself, and my Italian partner, who possessed the appropriate credit card, was designated as the primary driver. However, the individual at the rental counter exhibited extreme rudeness and promptly denied us the vehicle, asserting that the person who makes the reservation is automatically considered the primary driver. Despite our efforts to contest this, the individual abruptly resorted to employing derogatory language in Italian, while her adjacent colleagues found amusement in our predicament. The entire encounter bore a striking resemblance to a scene from a mafia film, presenting an utterly surreal atmosphere. As a seasoned travel journalist specializing in inflight magazines, and having previously worked in the corporate department of a prominent car rental company, my familiarity with the industry is extensive. Acarent, a company registered in Sicily, exclusively operates within Italy, Albania, Bulgaria, Morocco, Malta, Turkey and Greece—countries known to harbor a level of corruption conducive to their business practices. It is strongly advised to steer clear of this agency, as engaging with it will invariably result in financial losses and a highly unpleasant experience. I am compelled to notify the relevant authorities at the European Union level regarding the fraudulent nature of this agency, in order to instigate a thorough investigation into their illicit activities and, ideally, bring them to justice.

When we picked up our car in Crete, Greece we were told to return the car with a half tank of gas because that is what the car was originally at and the man took a picture so they would know. Upon returning the car, we were told that the car needed to be returned with a full tank and shown a picture “taken the day we got the car” of it having a full tank of gas. The interaction felt very dishonest. Take a picture of your car’s gas tank when you get it so they can’t do the same to you (or go with a more honest company).

Terrible. They gave my car away after only 60 minutes and were extremely rude and unaccommodating. I got to Catania airport and was without a rental car.

Would give 0 stars if I could - they don't deserve 1 star. Claimed to be based in the airport at Corfu - not true. Had to wait in hot sun for them to turn up as they were not there to meet us. Said they were 2 mins away. Not true. Drove us to their office and wanted THREE times the price as I had a debit card not a credit card. Although it mentions paying with a credit card, it does not say they do not accept debit cards and will charge you three times as much (so they do accept them then...) Just a scam. They took insurance money from me before the holiday which I doubt I'll get back. Avoid. Scammers. Worst car hire experience ever.

Avoid renting a car in Corfu. They will charge you 200eur for pre-existing damage. They will look underneath the front bumper to find any scratches. They are ignoring all emails and are not cooperating with the Insurance company.

We will never rent from here again. This was a horrible experience. We waited 2 hours for our car because the staff couldn't find our reservation. They eventually found it after 2 hours of waiting and when we wanted to pay, they did not accept our payment method because they considered it was not a credit card, despite proving the contrary and me offering to call my bank to confirm it was. I then proceeded to offer multiple other solutions such as pay with another card or withdraw cash, which were all denied. So the conclusion is we spent more than 2 hours in the store for absolutely NOTHING. And had to rent a car somewhere else, which ended up having cheaper rates. Last but not least when I called customer service they apologized for the inconvenience and told me they would refund me the money back (the prepayment). It has now been 2 months and I have never been refunded. It is completely unacceptable. If the company even bothers reading my feedback, please contact me and refund me my money.
Worst rental car experience.

Shady, unpreofessional and trying to find any reason to charge you so much extra.
Do NOT rent here.

WARNING BIG SCAM
I rented a car in ACARENT in Malta, once we arrived at the agency we realized that it was in fact a garage that also served as a safe house for drugs and prostitutes. Obviously we refused to take our car to an agency as such. The seller made us pay without giving us a vehicle and threw our luggage on the floor outside and left us in the middle of the street. No professionalism on the part of Ace rent, they are Thief liar and Dealer, it's a shame I would never book with them again I advise you to do the same if you want great vacation.

8 months after renting a car with Acarent they deducted Euros 156 from my credit card for an alleged speeding offence without authorisation. They were unable to provide me with satisfactory evidence of the offence, including confirmation that it was even for the car that I had rented. I was also not given the opportunity to dispute the offence nor a copy of the police receipt for the fine. I would not rent a car from Acarent again as they do not respect their customers and they deduct post rental payments for unauthenticated traffic offences.

Prima di tutto Salvatore dell'aeroporto di Catania ci ha salvato la vacanza! Sebbene avessimo vari problemi li ha risolti tutto quanto con cordialità ed impegno.
Inoltre, con varie persone al desk, è riuscito a servire tutti con cortesia. Non solo: ci ha consigliato locali e posti da vedere. Insomma, di autonoleggi ce ne sono tanti, ma sono persone come Salvatore che rendono l'esperienza del cliente positiva ed indimenticabile.
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First of all we wanted to thank Salvatore for saving our holidays! He solved all our issues with kindness and courtesy. Furthermore he helped us finding nice places and restaurants.
Well you can find several car rentals but people like Salvatore make your experience positive and unforgettable.

Literally the worst experience I've ever had with any company. After an hour of waiting around I was unable to take the vehicle without insurance and an additional payment - despite already having private insurance. The one man at the reception was rude and slow, he had no desire to help whatsoever.