Aventa Reviews 125

TrustScore 2 out of 5

2.2

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Review summary

Created with AI, based on recent reviews

Evaluating 125 reviews, most reviewers were unhappy with their experience overall. Many people were dissatisfied with the delivery service, citing long waiting times, tracking numbers that did not work, and orders that never arrived. Customers also frequently reported issues with customer service, noting slow response times, unhelpful replies, and a lack of resolution for their concerns. Some people were dissatisfied with the product itself, mentioning problems with battery life, blurry recordings, or receiving incomplete orders. However, some customers also noted that the product, when received, was of good quality and met their expectations, with some even praising the smart glasses' features and performance.

What people talk about most

Product

Customers had ambiguous experiences with the product. Many reviewers praised the product, highlighting its... See more

Delivery service

Reviewers highlight significant dissatisfaction with the delivery service. Many customers report extremely... See more

Order

Customers consistently express strong dissatisfaction with their order experiences. Many report significant... See more

Customer service

Users describe significant dissatisfaction with customer service. Many reviewers report a lack of response to... See more

Response time

Customers frequently express frustration with slow and unresponsive communication. Many report sending... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Glasses arrived late. Resolution fluctuates from 1600x1200 to 1280x960 without warning. Recording at either resolution is blurry at close range. Battery life is about 10-15 short videos. Bring the... See more

Rated 3 out of 5 stars

I was super disappointed with how the support team handled my concerns on the shipmemt of my G100, but they did try their best. I did get my G100 after 3 weeks, with 50 emails in-between Aventa supp... See more

Rated 3 out of 5 stars

Re: Order# 63691 I actually like these glasses however I did not receive my full order and the company has stopped communicating with me. I ordered the glasses with the transition / progressive pre... See more

Rated 3 out of 5 stars

So prior to sept 2025 they had good reviews, But then something happened yeah meta dropped new product that's why we all f@&$ing here now I buy from CHINA (in grump vo... See more



Contact info

2.2

Poor

TrustScore 2 out of 5

125 reviews

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Replied to 19% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Ordered the glasses two months ago NEVER RECEIVED

Ordered the glasses two months ago, and they still have not arrived. Customer service is horrible. They offer nothing. The guarantee on the website in terms of delivery is complete BS. Do not buy these glasses.

Update: I still haven’t gotten the glasses, they told me they would give me a refund and then stopped answering any emails. I had to file a dispute with my credit card saying I never received them. If I could give this -5 stars I would. This company seems like a scam. Worst online purchase I’ve ever made.

30 October 2025
Unprompted review
Rated 1 out of 5 stars

Paid for fast shipping and still…

Paid for fast shipping and still haven't received my order! I was told I would get refunded but now they said nothing they can do!(UPDATE)still haven't received my refund or email from the company on top of that the glasses stopped recording and taking pictures tried to contact the company and I have not heard back from them.DONT BUY FROM THIS COMPANY JUNK!

21 October 2025
Rated 3 out of 5 stars

Not Happy

I was super disappointed with how the support team handled my concerns on the shipmemt of my G100, but they did try their best. I did get my G100 after 3 weeks, with 50 emails in-between Aventa support and me. Just be patient, you will get your tracking number a week before delivery.

The product is all hype it is far cheaper than a rayban meta but you really cannot compare both brands (Yes I had a RB Meta) Aventa feels like a cheapo, if not for the camera I say you better get a $10 audio glasses.

7 October 2025
Rated 1 out of 5 stars

SKETCHY

I ordered a pair of G100 AI prescription glasses 5 days later still no confirmation. I messaged them on thier website and no response,so i went to find thier contact information on PayPal and it turns out they haveno contact information on PayPal. I immediately went to check reviews on trust pilot and scam advisor and i saw most likely scam. I was able to get my money back from PayPal. Just Beware. It seems like i received a response from aventa saying that prescription lenses take longer but they already shipped and they will get me tracking info shortly but they never responded to any of my messages on there platform.this. Is the first message i received from them a rebuttal on trust pilot not even addressing anything above why dont they have any contact info on paypal ? If i do receive them witch i doubt i wiil come backin two weeks and give an update. And edit this review accordingly.

18 October 2025
Aventa logo

Reply from Aventa

Hi Raymond, thanks for your patience! Prescription lenses take a few extra days to process and customize according to our policy. Your G100 AI glasses are already on the way — you’ll receive tracking details shortly. We appreciate your understanding!

Rated 1 out of 5 stars

I order your product back on Oct 7 and…

I order your product back on Oct 7 and out to your site it should have been shipped within 24 hours. It’s not Oct 25th and still no product.

The so called tracking number that I was sent was fake and dose not exist.

At this point I feeling like I’ve been scammed and would like a full refund.

7 October 2025
Aventa logo

Reply from Aventa

Hi Jeffery, Thank you for your feedback. Your order has already been delivered to the address on your order according to USPS. Please contact our support if you still have not received it to file a missing item claim via USPS. Best regards, Mia from Aventa

Rated 1 out of 5 stars

Could not get order delivered

Everything...went wrong system kept kicking my order out saying I canceled
.I never did..I reached out was told last order wouldn't be canceled it was..I had paid the funds..

16 October 2025
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Reply from Aventa

Hi Howard, Your order triggered our High Risk Fraud Detection which caused it to auto cancel.

Rated 2 out of 5 stars

Wrongly charged with no explanation

The total amount at checkout was $108.99. Why was my credit card charged $156

24 October 2025
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Reply from Aventa

Hi Damilare, Thank you for contacting us. You were charged for $108 USD which was already stated at the checkout. There might have been a confusion between CAD and USD. We can help you with a refund if you are unsatisfied. Please contact us for any further questions at support@aventaglasses.com / Best regards, Mia from Aventa

Rated 1 out of 5 stars

Scam - No Tracking & Customer Service

No delivery yet and it has been 25 days. You cannot track your order online because the tracking section does not work.

I used the 'Contact Us' section and never heard back and did not received a tracking number either.

I've emailed the support team too but no one has replied back yet.

At this point, I'm aligned towards calling it a scam.

Still waiting for the delivery of glasses.

2 October 2025
Aventa logo

Reply from Aventa

Hi Parminder, thanks for your patience! Prescription lenses take a few extra days to process and customize according to our policy. Your G100 AI glasses are already on the way — you’ll receive tracking details shortly. We appreciate your understanding! / Best Regards, Mia from Aventa

Rated 1 out of 5 stars

Never received tracking or product

Never received tracking or product

2 October 2025
Aventa logo

Reply from Aventa

Hi David, thanks for your patience! Prescription lenses take a few extra days to process and customize according to our policy. Your G100 AI glasses are already on the way — you’ll receive tracking details shortly. We appreciate your understanding! / Best Regards, Mia from Aventa

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