A W S Financial Services Reviews 

474
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 183 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the exceptional quality of the financial services provided. Customers frequently highlight the incredible dedication and hard work of the entire staff, noting that advisors are exceptionally helpful, knowledgeable, polite, and thorough when handling various complex mortgage applications. Some people were satisfied with the specialized support provided to first-time buyers, investors, and those navigating tricky financial situations or property remortgages. Reviewers also emphasize the outstanding customer service experience, mentioning that communication via phone and messaging is remarkably fast, transparent, and reassuring throughout every single stage of the home buying process.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, extensive knowledge, and... See more

Service

Customers report exceptional satisfaction with the service provided, highlighting a smooth and stress-free... See more

Customer service

Clients share positive opinions on customer_service, highlighting a knowledgeable, responsive, and genuinely... See more

Response time

Consumers find response times to be exceptionally positive, consistently highlighting fast and efficient... See more

User experience

Customers consistently note positive experiences with user_experience, highlighting that staff members are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From the first moment we used their help to get the best mortgage offer, Luke was unbelievably helpful and so fast with his responses to our nonstop questions. He helped us secure the best offers a... See more

Rated 5 out of 5 stars

Maxwell and Chelsea have been an excellent source of support during my first time buyer mortgage application. They have talked me through each step, enabling me to make informed choices about my mortg... See more

Rated 5 out of 5 stars

AWS Financial services recently helped us with life and critical health insurance. Max and Ella were excellent. Spent time to understand our needs and found the best policy for us. The team were very... See more

Rated 5 out of 5 stars

We have just completed our remortgage and can’t recommend AWS Financial Services enough. Fred, Kate and the team communicated with us step by step throughout the whole process. They answered any quer... See more


Company details

  1. Money & Insurance

Written by the company

AWS Financial Services offers a wide range of mortgage options to meet your financial needs and circumstances. Whether you’re a first time property buyer or financing a £1m+ project. We're here to guide you through the process.


Contact info

5.0

Excellent

TrustScore 5 out of 5

474 reviews

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5.0

All reviews

(474)

173 reviews in the last 12 months

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Rated 5 out of 5 stars

Fred Barham was absolutely exceptional…

Fred Barham was absolutely exceptional from the start. Every single interaction brought pure professionalism and class. It left us with an overriding sense of calm throughout what is typically a stressful process.

He was able to consistently provide us with up to date market information and potential perturbations based on other variables within our borrowing situation.

10/10 service, cannot recommend Fred enough. Thank you for everything you did to help us in the process!

15 December 2025
Unprompted review
Rated 5 out of 5 stars

Professional and caring service

Luke and his team were fantastic throughout the whole mortgage process. He was always on hand with any questions I had regarding my mortgage deal, and was even able to offer advice on other parts of the house buying process because of his wealth of experience in the industry. I had a mortgage broker prior to Luke, and once I made the change to AWS, the difference was night and day. The service remained professional and I never felt rushed to make a decision, everything was handled with care and I was allowed as much time as I wanted to make decisions moving forward. I would recommend AWS to anyone out there when going into the house buying process.

12 December 2025
Unprompted review
Rated 5 out of 5 stars

Great work - highly recommended.

My wife and I were very happy with our experience working with AWS. We were first time buyers and as such needed a little more hand holding and Ravi (our broker) was great with guiding us through the process over a 6 month period, with regular market updates and answer any of our questions. Finally, upon acceptance of our offer to purchase the house, AWS were great with the closing process too. Couldn’t recommend this team more.

25 November 2025
Unprompted review
Rated 5 out of 5 stars

Happy new homeowner



For a woman in her late 50s, getting a mortgage for the first time felt pretty daunting, but Fred Barham instantly made the process so much easier. Although my age limited the lending term available to me, Fred still managed to secure an affordable rate. He took a supportive, hands-on approach, kept in regular contact, and provided updates from my solicitor all the way through to completion.

Thank you so much, Fred — I really appreciate everything you’ve done.

Jackie

8 December 2025
Unprompted review
Rated 5 out of 5 stars

Professional, Reliable, and Quick to Act

Fred has been excellent throughout our mortgage process. Just before completion, we encountered a serious issue with the mortgage terms that could have jeopardised the entire purchase. Fred stepped in immediately, took charge, and had the problem resolved within two days.

Thanks to his quick response and professionalism, everything was able to move forward smoothly. He was very attentive and polite throughout the process and we’re genuinely grateful for his help and highly recommend him and AWS.

10 December 2025
Unprompted review
Rated 5 out of 5 stars

Joel and the team were fantastic- made…

Joel and the team were fantastic- made the whole process so easy and stress free. Couldn’t do this without them. Thank you so much for your support and helping us to achieve our dream house.

21 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Ashley and Christine are consistently supportive and take the time to understand your personal circumstances to ensure they provide the most effective service. They tailor their support to your individual needs, ensuring a personalised and high-quality experience.

9 December 2025
Unprompted review
Rated 5 out of 5 stars

Our mortgage advisor Joel was amazing

Our mortgage advisor Joel was amazing, myself and my boyfriend had never purchased a house but he was with us for every step. He really gave us his time and attention and gave us the best advice. We had a few mortgage advisors but decided to proceed with Joel from AWS as he had better access to deals and his knowledge was fantastic. Thank you so much Joel for all your help and hard work! Couldn’t recommend this company enough!

3 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent working with Fred

Fred has been great helping us source a mortgage. He exudes confidence and competency from the first phone call and is always just a message away. Super simple and straightforward dealing with these guys. Highly recommend!

5 November 2025
Unprompted review
Rated 5 out of 5 stars

Have used this service for serveral…

Have used this service for serveral years - (previously using Habito). I can vouch AWS mortgages are miles better and easier to work with and offered more competitive rates which has saved me thousands.

6 December 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Service from AWS – Highly Recommend

I recently worked with AWS on my re-mortgage and property buyout, completing on 1st December. I worked closely with Fred Barham and Ella Piggott and was really impressed with the level of service throughout. My situation was sensitive and personally challenging, but Fred made the process so much easier by taking a lot of the pressure off. Communication was clear, I was kept updated at every stage, and nothing was too much trouble. Ella was also great to work with - every query I raised was answered promptly and efficiently. Fred took the time to explain complex points, went above and beyond to ensure I was comfortable with the outcome, and remained professional throughout. A big thank you to both of you - I’ll certainly be recommending your services to friends and family.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Having Fred appointed as my mortgage…

Having Fred appointed as my mortgage broker has been the best part of my home buying process, particularly as a first time buyer. He’s been nothing short of amazing in that he’s always on hand for any enquiries and is incredibly knowledgeable and supportive.

My circumstance was quite unique, and Fred reassured me throughout the process that we’ll get the best product available and he’s done just that, even when other brokers had advised that it wasn’t possible.

Thanks to both Fred and Ella at AWS, I’d highly recommend to anyone looking for a mortgage. I know where I’ll be coming for my next mortgage!

4 December 2025
Unprompted review
Rated 5 out of 5 stars

Fred Barham fantastic service

Fred Barham helped us with securing a 5yr fixed mortgage term. The whole process was top service. Talking me and my partner through the stages even providing us with updates from the solicitor which we felt was going above and beyond. Fred has been very personable and accommodating to my partners work schedule. Thank you for all your help we will be coming back again when the term ends.

4 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Ashley, Christine and the rest of the team have been excellent. They have helped us with a slightly complicated scenario that changed a few times but got us excellent deals that achieved exactly what we needed.

They are knowledgable, responsive and very professional. I would highly recommend their service and we will certainly come back to use them again.

21 November 2025
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience with AWS

I had an excellent experience with AWS. Max and Chelsea were exceptionally professional and provided comprehensive support throughout the entire process. Everything was handled smoothly and promptly. I highly recommend this company.

18 November 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic AWS service

Working with AWS was a great decision. Fred was extremely helpful and always made himself available. I am glad we selected them as our brokers as they made our completion very smooth. We will recommend them to others and glad we have their support for all future mortgage terms and products.

1 September 2025
Unprompted review

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