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AYP Healthcare Reviews 

28,045
•
TrustScore 4 out of 5

4.0

Pharmacy
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Review summary

Created with AI, based on recent reviews

Considering 1,366 reviews, reviewers had a great experience with this online company. Customers frequently praise the remarkably fast delivery times, highly competitive prices, and the very straightforward ordering process through the platform. People consistently find the website extremely user-friendly and deeply appreciate the secure, discreet packaging applied to their essential health products. Some reviewers were not happy with occasional delivery delays, poor communication from support teams, and extended order processing times. A few other people also felt frustrated when they unexpectedly received incorrect products or missing items inside their shipments. Others mentioned ongoing difficulties reaching customer support over the phone when trying to resolve these unexpected service issues.

What people talk about most

Order

Reviewers mention ambiguous feedback about order experiences, as many consumers find the website very easy to... See more

Product

People report ambiguous experiences with product, as many reviewers highlight prompt delivery, competitive... See more

Service

Users describe positive interactions with service, highlighting reliable support, prompt delivery, and easy... See more

Price

Clients share positive opinions on price, consistently highlighting that items are reasonably priced and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Experience was better than expected. They followed up quickly on emails and checks. Packaging and delivery excellent. Website not as intuitive as it could be but overall glad I went with them

Rated 4 out of 5 stars

For my order this month the processing time was reduced meaning the delivery from initial order to when I received my items was much quicker.

Company replied

Rated 4 out of 5 stars

Reliable service and good price. Might have been slightly faster but that wasn't really a problem.

Company replied

Rated 5 out of 5 stars

Easy to order and delivery. Only problem is with the Libre 2 sensors have had 6 that do not work just says to apply new sensor. Received last Friday and the 1st one doesn't work. Have phoned Abbott... See more

Company details

  1. Pharmacy
  2. also in
  3. Chemist
  4. Health and beauty shop
  5. Online Pharmacy
  6. Online Prescription Medication Vendor
  7. Weight-Loss Service

Written by the company

AYP Healthcare is an online pharmacy store offering medicine from top brands and delivering services to your doorstep. AYP Healthcare is a dedicated, family-owned pharmacy operating in a highly competitive environment and working with compassion. It aims to provide customers with hassle-free, on-time service. The company is run by a team of highly trained professional pharmacists with all the required clinical knowledge of the medicines.

Contact info

4.0

Great

TrustScore 4 out of 5

28k reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 28% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(28,045)

1,290 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Cancelled my items with no reason!

I ordered some tablets/vitimins on 22/9/26. Today on 29/9/26 they emailed to tell me they cancelled my order and couldn't fulllfill it agger I had been chasing them for several days.
No reason at all. Very bad service, im not sure how a pharmacy can conduct themselves like this?

22 September 2026
Unprompted review
Rated 5 out of 5 stars

This site is great.

This site is great. The product I needed was easy to find, was priced cheaper than some others I looked at and arrived quickly, within the 3-5 delivery days as stated. Will definitely be using AYP Healthcare again.

7 September 2026
Rated 2 out of 5 stars

Waste of time

Placed an order on 8 Sep. Had to chase for non delivery. Wrong items arrived on 17 Sep. Returned the same day. Refund received on 22 Sep.

8 September 2026
Unprompted review
Rated 1 out of 5 stars

Zero stars

Zero stars. Took my money. Didnt send the item even though a specialist consultant prescribed the item. Now trying to chase refund for 2 weeks

17 September 2026

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