AYP Healthcare Reviews 

27,850
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 1,352 reviews, reviewers had a great experience with this company. Customers frequently mention that the website is very easy to use and navigating the online ordering process is completely straightforward. Consumers are also extremely happy with the competitive prices and consistently quick delivery times offered. Many people appreciate the helpful staff and the smooth overall purchasing journey from start to finish. Some reviewers were not happy with receiving incorrect items or experiencing occasional delivery delays that disrupted their plans. People noted that getting a helpful response to resolve these unexpected issues often took much longer than expected. A few individuals also mentioned that product packaging or descriptions could occasionally be improved for better clarity.

What people talk about most

Delivery service

People report positive experiences with delivery service, frequently highlighting the speed and efficiency of... See more

Order

Reviewers highlight ambiguous aspects of order processes, as experiences vary significantly among consumers.... See more

Service

Customers consistently note positive experiences with service, highlighting prompt delivery and efficient... See more

Product

Consumers find product experiences to be largely positive, highlighting competitive pricing and items that... See more

Price

Reviewers mention positive feedback about price, consistently noting that products are much cheaper and more... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very easy to order once you fill out questionnaire. I am happy to have these tablets on standby as obviously you can’t purchase the original Syndol anymore and they are the only tablets that work if... See more

Company replied

Rated 5 out of 5 stars

Really easy to order, great video consultation, Hajra the Pharmacist was really easy to talk to and friendly. Great speedy delivery and no gimmick pricing! Hopefully such a great price will allow me t... See more

Rated 5 out of 5 stars

Always a great experience with AYP. The pharmacist is consulting with me once a month to check my progress in my weight loss journey. The injections arrive on time and they cost much less than other p... See more

Rated 5 out of 5 stars

Excellent service straightforward assessment questions and once filled in no long delay in waiting for reply. And delivery was next what I found brilliant no waiting for a few days I would recommend A... See more


Company details

  1. #97 of 102 best companies in Pharmacy
  2. #16 of 16 best companies in Chemist
  3. #229 of 254 best companies in Health and beauty shop
  4. #106 of 112 best companies in Online Pharmacy
  5. #36 of 37 best companies in Online Prescription Medication Vendor
  6. #68 of 74 best companies in Weight-Loss Service

Written by the company

AYP Healthcare is an online pharmacy store offering medicine from top brands and delivering services to your doorstep. AYP Healthcare is a dedicated, family-owned pharmacy operating in a highly competitive environment and working with compassion. It aims to provide customers with hassle-free, on-time service. The company is run by a team of highly trained professional pharmacists with all the required clinical knowledge of the medicines.

AYP Healthcare

Written by the company

Free Delivery on orders over £40

Discover the AYP Healthcare Online Clinic

Confidential, professional care with clear pPrivate online healthcare from a trusted UK pharmacy, all in one place.ricing and no unnecessary treatment.

Access the AYP Healthcare Online Clinic for convenient, confidential treatment from home. Complete a secure online consultation, have your treatment reviewed by a qualified healthcare professional, and if clinically appropriate, your medication can be supplied directly by AYP Healthcare. From weight loss and men’s health to women’s health and everyday conditions, our Online Clinic makes accessing private healthcare simple. Visit AYP Healthcare today and explore our Online Clinic.

Contact info

Online Doctor & Pharmacy

Visit our Online Clinic for convenient, confidential healthcare,

4.0

Great

TrustScore 4 out of 5

28k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 2 weeks

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4.0

All reviews

(27,850)

1,320 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Refund not received after 11 days now what should I do? I ordered 2 items on the 27th July and…

I ordered 2 items on the 27th July and I did'nt receive a dispatch note or a delivery date for 8 days. I emailed them to enquire about the delivery date, their reply was that they have a backlog and if do'nt want to wait I could request cancellation and Refund which I did on the 3rd August. It's 8 days now since the cancellation and REUND wax issued and
I have'nt received the REFUND. I wrote to them again yesterday and again I received the same answer that a REFUND was made and I have to wait for 3-5 days despite the fact that i have made them aware that it's now 8 days after their REFUND was made. I suspect that a cancellation was made without issuing a Refund. I am going to wait for another week and if a Refund is not received I will take a legal action. Very disappointed and will never use again.

3 August 2026
Unprompted review
Rated 1 out of 5 stars

not delivered to me although royal…

not delivered to me although royal mail delivered to another address

had to order again from another company

31 July 2026
AYP Healthcare logo

Reply from AYP Healthcare

We’re really sorry to hear this. It’s extremely frustrating to have an order marked as delivered when it has actually been delivered to the wrong address, especially when you then had to order elsewhere. We completely understand your disappointment and appreciate you taking the time to leave your feedback.

Rated 1 out of 5 stars

Delivery not even despatched 2 weeks…

Delivery not even despatched 2 weeks after order.

7 August 2026
Unprompted review
AYP Healthcare logo

Reply from AYP Healthcare

We’re really sorry your order was still not dispatched after two weeks. We understand how disappointing and frustrating that must have been, and we apologise for the delay and inconvenience caused.

Rated 5 out of 5 stars

Arrived promptly

Arrived promptly

30 July 2026
AYP Healthcare logo

Reply from AYP Healthcare

Thanks for taking the time to leave us a 5-star review! It’s great to hear that you were happy with your experience. We really appreciate your support.

Rated 5 out of 5 stars

Easy ordering

Easy to place order and fairly quick delivery

30 July 2026
AYP Healthcare logo

Reply from AYP Healthcare

Thank you for your 5-star review! We’re so pleased to hear you had a good experience with us. Thanks again for choosing AYP Healthcare.

Rated 4 out of 5 stars

Simple ordering and delivery

Simple straightforward ordering and efficient timely delivery.

30 July 2026
AYP Healthcare logo

Reply from AYP Healthcare

Thank you so much for the lovely review! We’re really glad you had a great experience with AYP Healthcare. We really appreciate your support and hope to see you again soon.

Rated 1 out of 5 stars

My order wasnt delivered

My order wasnt delivered, roysl msil said the address wasnt clear and i emailed them 4 days ago and had no reply at this moment in time

30 July 2026
AYP Healthcare logo

Reply from AYP Healthcare

We’re really sorry about the experience you’ve had with your order. We understand how frustrating it is to have a delivery returned because of an address issue and then not receive a response to your email. This isn’t the level of service we aim to provide, and we appreciate you bringing it to our attention.

Rated 5 out of 5 stars

Great price, long expiry dates

Ordered some eye drops which were much cheaper than a well known high street chemist. All 5 bottles had long expiry dates, in excess of 3 years. Very pleased, would happily use AYP Healthcare again

30 July 2026
AYP Healthcare logo

Reply from AYP Healthcare

Thank you for your 5-star review! We’re so pleased to hear you had a good experience with us. Thanks again for choosing AYP Healthcare.

Rated 5 out of 5 stars

Great value quick delivery

Great value quick delivery
Thanks

29 July 2026
AYP Healthcare logo

Reply from AYP Healthcare

Thank you for your 5-star review! We’re so pleased to hear you had a good experience with us. Thanks again for choosing AYP Healthcare.

Rated 1 out of 5 stars

Pathetic

Pathetic, very slow

29 July 2026
AYP Healthcare logo

Reply from AYP Healthcare

We’re sorry to hear you were disappointed with the service and that your order took longer than expected. We appreciate your feedback and apologise for the inconvenience caused.

Rated 5 out of 5 stars

First class service all round from AYP

I came across exactly what I wanted at AYP Healthcare within a moment of typing in the search box, my items were dispatched the same day from ordering and arrived very well packaged within 5 days, Highly recommended online seller.

28 July 2026
AYP Healthcare logo

Reply from AYP Healthcare

Thank you for your 5-star review! We’re so pleased to hear you had a good experience with us. Thanks again for choosing AYP Healthcare.

Rated 5 out of 5 stars

Did exactly what was advertised

Did exactly what was advertised. Simple straight forward question-air. Delivered on time.

15 July 2026
AYP Healthcare logo

Reply from AYP Healthcare

Thank you for your 5-star review! We’re so pleased to hear you had a good experience with us. Thanks again for choosing AYP Healthcare.

Rated 5 out of 5 stars

Ayp healthcare have improved a lot

Ayp healthcare have improved a lot, I used them about a year ago and the service wasn’t good but I have recently ordered my medication and the service is so much better, delivery was quick and they were very helpful, so glad I gave them another chance.

15 July 2026
AYP Healthcare logo

Reply from AYP Healthcare

Thank you for your 5-star review! We’re so pleased to hear you had a good experience with us. Thanks again for choosing AYP Healthcare.

Rated 5 out of 5 stars

Syndol tablets for migraine

Very easy to order once you fill out questionnaire.
I am happy to have these tablets on standby as obviously you can’t purchase the original Syndol anymore and they are the only tablets that work if I have a migraine.

28 July 2026
AYP Healthcare logo

Reply from AYP Healthcare

Thank you for your 5-star review! We’re so pleased to hear you had a good experience with us. Thanks again for choosing AYP Healthcare.

Rated 5 out of 5 stars

Great service

28 July 2026
AYP Healthcare logo

Reply from AYP Healthcare

Thank you for your 5-star review! We’re so pleased to hear you had a good experience with us. Thanks again for choosing AYP Healthcare.

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