AYP Healthcare Reviews 

27,868
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 1,350 reviews, reviewers consistently had a great overall experience with this company. Customers frequently mention that the medical items and products are competitively priced and arrive very quickly, making the entire purchasing process exceptionally smooth and efficient. People also find the online platform very straightforward and simple to navigate when placing daily orders and completing necessary health questionnaires. However, some customers also noted frustrating issues regarding order accuracy, specifically with receiving the wrong items or unexpected product substitutes in their parcels. Some reviewers were not happy with unexpected delivery delays and slow shipping times that significantly affected their travel plans and caused inconvenience.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting very fast dispatch times... See more

Order

Clients share ambiguous opinions on order processes, with many reviewers praising the straightforward online... See more

Service

People report high satisfaction with the service, praising prompt delivery and efficient handling of orders.... See more

Product

Users describe positive interactions with product, consistently highlighting excellent quality and items... See more

Price

Consumers find price to be very satisfactory, consistently highlighting highly competitive rates and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very easy to order once you fill out questionnaire. I am happy to have these tablets on standby as obviously you can’t purchase the original Syndol anymore and they are the only tablets that work if... See more

Company replied

Rated 5 out of 5 stars

Always a great experience with AYP. The pharmacist is consulting with me once a month to check my progress in my weight loss journey. The injections arrive on time and they cost much less than other p... See more

Rated 5 out of 5 stars

Having ordered before I placed another order but unfortunately it wasn’t delivered on time it said and after emailing them after 4 days my order hadn’t even been dispatched so I had the option to can... See more

Rated 5 out of 5 stars

I wanted an item that was out of stock. They informed me when it was back in stock and I was able to order it easily through the website. I have used this website before and was really pleased with t... See more


Company details

  1. #96 of 102 best companies in Pharmacy
  2. #16 of 16 best companies in Chemist
  3. #231 of 256 best companies in Health and beauty shop
  4. #107 of 114 best companies in Online Pharmacy
  5. #36 of 37 best companies in Online Prescription Medication Vendor
  6. #68 of 75 best companies in Weight-Loss Service

Written by the company

AYP Healthcare is an online pharmacy store offering medicine from top brands and delivering services to your doorstep. AYP Healthcare is a dedicated, family-owned pharmacy operating in a highly competitive environment and working with compassion. It aims to provide customers with hassle-free, on-time service. The company is run by a team of highly trained professional pharmacists with all the required clinical knowledge of the medicines.

AYP Healthcare

Written by the company

Free Delivery on orders over £40

Discover the AYP Healthcare Online Clinic

Confidential, professional care with clear pPrivate online healthcare from a trusted UK pharmacy, all in one place.ricing and no unnecessary treatment.

Access the AYP Healthcare Online Clinic for convenient, confidential treatment from home. Complete a secure online consultation, have your treatment reviewed by a qualified healthcare professional, and if clinically appropriate, your medication can be supplied directly by AYP Healthcare. From weight loss and men’s health to women’s health and everyday conditions, our Online Clinic makes accessing private healthcare simple. Visit AYP Healthcare today and explore our Online Clinic.

Contact info

Online Doctor & Pharmacy

Visit our Online Clinic for convenient, confidential healthcare,

4.0

Great

TrustScore 4 out of 5

28k reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(27,868)

1,337 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Do what they need to and do it well

Been using AYP for weight loss medication for about 6 months now.

They’re significantly cheaper than other suppliers, my stuff always comes promptly (I always order a week or two before I need it) and any staff I’ve dealt with have been lovely.

Absolutely no complaints from me, and would highly recommend.

7 July 2026
AYP Healthcare logo

Reply from AYP Healthcare

Thank you for your 5-star review! We’re so pleased to hear you had a good experience with us. Thanks again for choosing AYP Healthcare.

Rated 3 out of 5 stars

Price and delivery are excellent BUT… poor support

Price and delivery are excellent BUT ...
... I have recently asked them for advice, following some (possible) side-effects of the 15.0 Mounjaro dose and, after more than two weeks, I am still waiting for a response!

14 July 2026
Unprompted review
AYP Healthcare logo

Reply from AYP Healthcare

Thank you for your feedback, and we’re very sorry that you have been waiting this long for a response, particularly regarding a possible side effect. This is not the level of service we expect to provide.

Please contact our team again as soon as possible so we can locate your enquiry and arrange for it to be reviewed by a member of our clinical team. We will also be looking into why your original message was not responded to.

We’re pleased to hear you were happy with our pricing and delivery, and we appreciate you bringing this to our attention.

Rated 5 out of 5 stars

Supplied with no problem.

Supplied with no problem.
Quality products

3 July 2026
AYP Healthcare logo

Reply from AYP Healthcare

Thank you for your 5-star review! We’re so pleased to hear you had a good experience with us. Thanks again for choosing AYP Healthcare.

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery

6 July 2026
AYP Healthcare logo

Reply from AYP Healthcare

Thank you for your 5-star review! We’re so pleased to hear you had a good experience with us. Thanks again for choosing AYP Healthcare.

Rated 5 out of 5 stars

Great service!

As a returning customer I have not been disappointed
I find the online ordering process straightforward and the price competitive
I have had consistent delivery timescales and the product is perfectly packaged
Great job AYP!

1 July 2026

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