AYP Healthcare Reviews 

27,866
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 1,350 reviews, reviewers consistently had a great overall experience with this company. Customers frequently mention that the medical items and products are competitively priced and arrive very quickly, making the entire purchasing process exceptionally smooth and efficient. People also find the online platform very straightforward and simple to navigate when placing daily orders and completing necessary health questionnaires. However, some customers also noted frustrating issues regarding order accuracy, specifically with receiving the wrong items or unexpected product substitutes in their parcels. Some reviewers were not happy with unexpected delivery delays and slow shipping times that significantly affected their travel plans and caused inconvenience.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting very fast dispatch times... See more

Order

Clients share ambiguous opinions on order processes, with many reviewers praising the straightforward online... See more

Service

People report high satisfaction with the service, praising prompt delivery and efficient handling of orders.... See more

Product

Users describe positive interactions with product, consistently highlighting excellent quality and items... See more

Price

Consumers find price to be very satisfactory, consistently highlighting highly competitive rates and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very easy to order once you fill out questionnaire. I am happy to have these tablets on standby as obviously you can’t purchase the original Syndol anymore and they are the only tablets that work if... See more

Company replied

Rated 5 out of 5 stars

Always a great experience with AYP. The pharmacist is consulting with me once a month to check my progress in my weight loss journey. The injections arrive on time and they cost much less than other p... See more

Rated 5 out of 5 stars

Having ordered before I placed another order but unfortunately it wasn’t delivered on time it said and after emailing them after 4 days my order hadn’t even been dispatched so I had the option to can... See more

Rated 5 out of 5 stars

I wanted an item that was out of stock. They informed me when it was back in stock and I was able to order it easily through the website. I have used this website before and was really pleased with t... See more


Company details

  1. #97 of 103 best companies in Pharmacy
  2. #16 of 16 best companies in Chemist
  3. #230 of 255 best companies in Health and beauty shop
  4. #107 of 114 best companies in Online Pharmacy
  5. #36 of 37 best companies in Online Prescription Medication Vendor
  6. #67 of 74 best companies in Weight-Loss Service

Written by the company

AYP Healthcare is an online pharmacy store offering medicine from top brands and delivering services to your doorstep. AYP Healthcare is a dedicated, family-owned pharmacy operating in a highly competitive environment and working with compassion. It aims to provide customers with hassle-free, on-time service. The company is run by a team of highly trained professional pharmacists with all the required clinical knowledge of the medicines.

AYP Healthcare

Written by the company

Free Delivery on orders over £40

Discover the AYP Healthcare Online Clinic

Confidential, professional care with clear pPrivate online healthcare from a trusted UK pharmacy, all in one place.ricing and no unnecessary treatment.

Access the AYP Healthcare Online Clinic for convenient, confidential treatment from home. Complete a secure online consultation, have your treatment reviewed by a qualified healthcare professional, and if clinically appropriate, your medication can be supplied directly by AYP Healthcare. From weight loss and men’s health to women’s health and everyday conditions, our Online Clinic makes accessing private healthcare simple. Visit AYP Healthcare today and explore our Online Clinic.

Contact info

Online Doctor & Pharmacy

Visit our Online Clinic for convenient, confidential healthcare,

4.0

Great

TrustScore 4 out of 5

28k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(27,866)

1,333 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic company, definitely recommend them.

I wanted an item that was out of stock. They informed me when it was back in stock and I was able to order it easily through the website. I have used this website before and was really pleased with their prices and their efficiency in processing orders. I will definitely be using them again and consider them A* for service.

15 June 2026
Rated 1 out of 5 stars

Unreliable

Unreliable
Very disappointed as ordered items needed for an overseas trip in plenty of time and they let me down. After a week waiting for delivery I emailed to ask the status and they emailed back to say they have cancelled the order as requested - I only asked the order status and now do not have much time to source alternative supplier. Will not use them again.

6 July 2026
Unprompted review
Rated 4 out of 5 stars

Great customer service

Medication was a bit delayed in delivery, but after communication with customer service they refunded the postage cost as it was supposed to be 2-5 days delivery but ended up being 9 days. Very good customer service!

12 June 2026
Rated 1 out of 5 stars

Dont use this company

This company's service quality significantly deteriorates post-payment, warranting a one-star rating. I ordered foot cream, and after a week, the item had not been dispatched. I submitted an online inquiry and received a response within 24 hours, including a post office tracking number. However, upon checking, it was clear that the item had not yet been submitted to the post office (still wait day 10:-(

15 June 2026
Unprompted review

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