Strap arrived but no instructions and no link for online. On the positive they added a replacement awl to replace the one supplied and I needed it as the one supplied was bent. I hope the replaced pin... See more
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Review summary
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Company details
- #120 of 131 best companies in Watch shop
Written by the company
At Bakers Bands, we know a thing or two about dressing up your smartwatch. We carry a range of straps for the Apple Watch and other smartwatches, keeping our clients in style. We specialise in bands and straps for smartwatches. We stick to our strength—and that’s focusing on offering top-quality bands & straps for smartwatches. Whether you’re an Apple Watch or Samsung Watch user, you’ll find a strap that suits your style & needs. And to keep everything interesting, we constantly update our collections with the latest bands—from solo loop & summer straps to genuine leather bands. Shop online with ease on our website. Browse through our website, and you’ll quickly find well-curated watch straps & bands. We have separate collection pages for products designed for Fitbit & Samsung smartwatches. And, of course, we put a premium on our Apple Watch bands. Whether you want genuine leather bands, Milanese loop bands or nylon sport loops for your Apple Watch, you’ll find a varied selection that will impress you. Enjoy looking at different options before buying one. Also, our website is Shopify ® Secure. You can rest assured knowing your data is highly encrypted as you check out. Your online orders and payments will be safe and secure. You can count on our customer support. Got questions about the products, shipping or returns? Feel free to contact us. Our email support is open Mondays through Fridays, from 8:30 AM to 5 PM. Kindly allow one to two working days for a reply.
Contact info
21 Fernhayes Close, IP29DB, Ipswich, United Kingdom
- sales@bakersbands.co.uk
- bakersbands.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Excellent service
Excellent service. Great value. Product exactly as described. Fast dispatch. Thoroughly recommended
Great communication
Great communication, no quibble refund a pleasure to deal with ….thank you
Better than Apple!
First time ordering! Will be ordering again! Perfect fit to my watch! Great Quality, better than Apple genuine ones which charge a fortune they do!! Will defo recommend this company!
Lovely watch strap
Lovely watch strap. First choice of colour was brighter than expected from website photo, but contacted Gary for exchange item and received with no quibbles.
Great seller and would definitely purchase from him again.
Great quality straps
Great quality straps, very efficient postage and outstanding customer service - couldn’t fault Baker Bands
Fantastic customer service!
Fantastic customer service!! I ordered the wrong colour and had lost the receipt. The item was replaced without issue and very promptly.
You can't get better than that!
Massive thank you to Gary at Bakers Bands Limited.
Exchange …
I contacted Baker Bands after receiving my watch band only to realise I had ordered the wrong size. I requesting assistance with arranging an exchange but today have received an email to advise the size needed is on its way free of charge. Certainly can’t complain at the customer service from Gary. Much appreciated.
Ordered Apple Watch strap for my wife 4 Xmas
Ordered Apple Watch strap for my wife for Christmas. Wife wanted a different style. Emailed Bakers and requested an exchange. They responded very quickly and sent out exchange item next day.
Excellent service. Would definitely recommend.
Ordered over the Christmas period and…
Ordered over the Christmas period and shop wasn’t helpful with updates saying it hadn’t been dispatched but was delivered in 2 working days. When questioned on whether this had been sent I got a response straight away
Customer service at its best
Customer service at its best!
I cannot recommend this company enough!
They have a great website showcasing all of their products, of which so many to choose from. It was easy to navigate and order from.
I ordered a Christmas present but ordered the wrong one, so I messaged Gary at bakersbands to see if I could change it for a different colour. I got a reply within an hour and my new order confirmation email. The replacement was delivered the very next working day. I was so stunned how quick, easy and efficient Gary was. It’s unheard of these days. Thank you for such a pleasant experience.
I would highly recommend!
Thanks again.
Excellent service and product.- Starlight watch strap
I purchased an Apple Watch strap for Christmas without realising that I purchased the wrong colour. When I contacted Gary at Baker Bands to explain, despite exceeding the returns policy, Gary replaced the watch strap and sent the replacement item the next day without any quibble and FOC.
Excellent service and communication, the starlight watch strap is identical to the original Apple Watch strap. So happy.
I will purchase from this company again
Absolutely worth 5 stars!!!
Absolutely worth 5 stars!!!
I had ordered the wrong size of Apple Watch strap for my son’s Christmas and contacted the company to see if I could return it. I received a very speedy response and although this was my fault entirely, I received a replacement a few days later. I cannot praise Gary highly enough. The customer service from this company is second to none!!
Hasn’t turned up.
Ordered on the 11th still no communication just a confirmation email of my order which is obviously automated. No reply to my email asking where my order is, they use a shop app to track but that also gives you no information what so ever. I’m pretty sure the band isn’t going to turn up and they’ll respond to this saying they don’t know what happened as they’ve sent it out.
Edit: Yes you responded when I posted a review and not before, we’ll see if it turns up.

Reply from Bakers Bands Limited
Silicone Strap started degrading quickly
Silicone Strap started degrading after a few months of usage, with the metal sub frame showing through and catching as the months went on.
Emailed with pictures asking if this was normal and received no reply (1 month ago). Would’ve expected it to last longer and get a reply!

Reply from Bakers Bands Limited
Waiting for my order
Waiting for my order, they have linked with ‘shop’ app which should provide me with tracking information. No information or up date just stuck at Ready to Ship. Waiting for a reply to my request for an up date.
Why does it take 2 days to reply and up to 5 days to ship? In 2024 I would expect a much slicker and professional service

Reply from Bakers Bands Limited
Excellent service.
Excellent service.
First delivery disappeared in transit but a second strap was promptly despatched without question as soon as BB were notified the original order hadn’t arrived. Strap appears good quality and exactly as described, very pleased all round.
Avoid
Order confirmed at 12.59.
Order cancelled at 21.46, with the following message
“Your order has been canceled
Order # was canceled because we did not have enough stock to fulfill your order and your payment has not yet been refunded.”

Reply from Bakers Bands Limited
Okay, but after 2 months…
Straps at affordable price. Purchase and delivery simple and straight forward.
I purchased a coloured leather iPhone strap in late August, now mid October and colour already degrading.
Bit miffed at that, but I suppose you get what you pay for.
Amazing service
Amazing service, delivery was FAST and any communication I had with the company was answered practically immediately. I would highly recommend buying from them 5*
Fast delivery and great quality watch…
Fast delivery and great quality watch strap at a very fair price. Would definitely recommend!
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