Strap arrived but no instructions and no link for online. On the positive they added a replacement awl to replace the one supplied and I needed it as the one supplied was bent. I hope the replaced pin... See more
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Company details
- #120 of 131 best companies in Watch shop
Written by the company
At Bakers Bands, we know a thing or two about dressing up your smartwatch. We carry a range of straps for the Apple Watch and other smartwatches, keeping our clients in style. We specialise in bands and straps for smartwatches. We stick to our strength—and that’s focusing on offering top-quality bands & straps for smartwatches. Whether you’re an Apple Watch or Samsung Watch user, you’ll find a strap that suits your style & needs. And to keep everything interesting, we constantly update our collections with the latest bands—from solo loop & summer straps to genuine leather bands. Shop online with ease on our website. Browse through our website, and you’ll quickly find well-curated watch straps & bands. We have separate collection pages for products designed for Fitbit & Samsung smartwatches. And, of course, we put a premium on our Apple Watch bands. Whether you want genuine leather bands, Milanese loop bands or nylon sport loops for your Apple Watch, you’ll find a varied selection that will impress you. Enjoy looking at different options before buying one. Also, our website is Shopify ® Secure. You can rest assured knowing your data is highly encrypted as you check out. Your online orders and payments will be safe and secure. You can count on our customer support. Got questions about the products, shipping or returns? Feel free to contact us. Our email support is open Mondays through Fridays, from 8:30 AM to 5 PM. Kindly allow one to two working days for a reply.
Contact info
21 Fernhayes Close, IP29DB, Ipswich, United Kingdom
- sales@bakersbands.co.uk
- bakersbands.co.uk
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Brilliant service and interaction. Highly recommended
Brilliant service and interaction. I ordered a strap which wasn’t right for me on arrival. They sorted me out a replacement super quick, no problem and were superb in answering my queries so quickly. I would highly recommend without question!
A genuinely positive experience
A genuinely positive experience. I had completed a lot of research on straps for my watch. A few of my pals had purchased from Bakers Bands and they loved them.
I ordered a metal band in black, really well made. I have large wrists and the band was a little snug. I reached out via email asking for a couple of extra links and how would I pay for them and the postage. I didn’t expect them for free and I expected to pay as what they offered for sale I brought it and it was as described.
I wasn’t expecting a reply for a couple of days. Lo and behold the company replied the same day and sent the links out free of charge.
A lot of the bigger companies could learn a lot about customer satisfaction from this company.
Would I buy from them again? yes definitely. Would I recommend them to others? Yes definitely.
Superb product and customer service
Order: 71328
Ordered a green watch strap and it was the wrong green (my fault)
Gary sorted it out and had the right green sent out to me fast! Can't fault superb service like that
Great colour and nice feel to the strap A+
Baker Bands were extremely helpful when…
Baker Bands were extremely helpful when my order of a strap did not arrive. Gary’s response was swift and a further strap was dispatched which I received within a couple of days. Love the brown leather strap which looks very stylish on my wrist. Would highly recommend Bakers Bands.
Quick delivery
Quick delivery, communication with customer services was quick and smooth. Great customer service.
Great customer service
I bought a leather link strap for my Apple Watch. Their despatch was fast and the strap looked great. Even though it was too large for my skinny wrist the customer service was fantastic. Highly recommended.
I had a problem with the fastener on…
I had a problem with the fastener on one of my many Bakers Bands …
I asked for a replacement and literally within 30mins I had a reply from Gary to say that a replacement was on its way …WOW … thats what I call EXCELLENT CUSTOMER SERVICE !!! Thank you so much Ann Nowland
Amazing service
Amazing service - will 100% use again!
Delivery is fast and customer service is brilliant.
Good quality band and great customer service
I recently ordered a Nike style sports band. Order confirmation was swift and I was informed with shipping updates via email. The band also arrived in 2-3 days which was perfect. When the band arrived it fit my watch perfectly. I also had a query about the band which I submitted through the contact us section on the website and I revived a reply within 2 days. Great customer service and good quality band. Would recommend and will be purchasing again from this company.
Great communication
Great communication. Exchange made to bigger size very quickly. Thank you. Recommend highly.
Great watch straps that fit perfectly…
Great watch straps that fit perfectly with my Apple Watch and at an affordable price! I went with the Velcro strap to allow for a comfortable fit, they do also dry quickly.
After just under 12 months the plastic clip broke, however I emailed and straight away a replacement was shipped out to me 1st Class. Excellent customer service!
The Apple Watch leather strap looks…
The Apple Watch leather strap looks great and fits perfectly - but it was the immediate and personal reply to a query which made my purchase from Bakers Bands stand out. I couldn’t recommend them enough. Thank you - if only every online experience was like this!
My first choice for watch straps
I always purchase my watch straps from Bakers and they look good and are of good quality. The last strap I bought was a new Apple colour but when I received this the colour is not great. I contacted Bakers and they refunded immediately. Thank you.
Really happy with leather watch strap
Really happy with leather watch strap, received quickly, good quality and helpful customer service. Was a gift and was a bit concerned it wouldn't be a good buy but it looks so smart I am now going to get myself one too!
Fantastic customer service
Fantastic customer service. Ordered the metal strap and it was too big on the wrist so BB sent an adjustment tool arrived the next day. Amazing!
Very very helpful the strap was to big…
Very very helpful the strap was to big for me and I ask if I could make it smaller not a problem they sent me a tool to out some links free of charge lovely strap thank you so much
Excellent service
Excellent service. Great value. Product exactly as described. Fast dispatch. Thoroughly recommended
Great communication
Great communication, no quibble refund a pleasure to deal with ….thank you
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