Bakers Bands LimitedReviews 

291
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 130 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often noting that the straps are well-made, stylish, and comparable to original brands at a more affordable price. Many appreciate the wide selection of styles and colors available, allowing for personalization and choice. The delivery service is frequently highlighted as prompt and efficient, with many people receiving their orders quickly. However, some customers experienced issues with their orders, including items not arriving within the stated timeframes or receiving faulty products. A few other people also felt that some products, despite being advertised as high quality, were poorly made, discolored quickly, or had design flaws that led to breakage.

What people talk about most

Product

Users generally express satisfaction with the product quality, often highlighting stylish designs, comfort,... See more

Quality

People report positive experiences with quality, often praising the excellent quality of straps and finding... See more

Delivery service

Consumers find delivery service to be positive, with many praising the quick and prompt delivery of their... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with some customers reporting fast processing,... See more

Price

Reviewers mention positive feedback about price, often finding products to be affordable and competitively... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Strap arrived but no instructions and no link for online. On the positive they added a replacement awl to replace the one supplied and I needed it as the one supplied was bent. I hope the replaced pin... See more

Rated 5 out of 5 stars

This is the second magnetic loop band I’ve had for my Apple Watch and I can thoroughly recommend it. Great product very stylish matches the colour of the watch itself. Easily slipped on and off stays... See more

Rated 5 out of 5 stars

First class service throughout. Ordered 4 watch straps of which one for for granddaughter which required links to be removed, emailed Gary at Baker Bands asking for instructions on how to do this, I... See more

Rated 5 out of 5 stars

Great customer service! Gary Baker has his customers’ satisfaction paramount. I ordered a watch band but when it didn’t arrive in the stated time I asked for the status of my order. He thought it wa... See more


Company details

  1. #120 of 131 best companies in Watch shop

Written by the company

At Bakers Bands, we know a thing or two about dressing up your smartwatch. We carry a range of straps for the Apple Watch and other smartwatches, keeping our clients in style. We specialise in bands and straps for smartwatches. We stick to our strength—and that’s focusing on offering top-quality bands & straps for smartwatches. Whether you’re an Apple Watch or Samsung Watch user, you’ll find a strap that suits your style & needs. And to keep everything interesting, we constantly update our collections with the latest bands—from solo loop & summer straps to genuine leather bands. Shop online with ease on our website. Browse through our website, and you’ll quickly find well-curated watch straps & bands. We have separate collection pages for products designed for Fitbit & Samsung smartwatches. And, of course, we put a premium on our Apple Watch bands. Whether you want genuine leather bands, Milanese loop bands or nylon sport loops for your Apple Watch, you’ll find a varied selection that will impress you. Enjoy looking at different options before buying one. Also, our website is Shopify ® Secure. You can rest assured knowing your data is highly encrypted as you check out. Your online orders and payments will be safe and secure. You can count on our customer support. Got questions about the products, shipping or returns? Feel free to contact us. Our email support is open Mondays through Fridays, from 8:30 AM to 5 PM. Kindly allow one to two working days for a reply.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

291 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(291)

128 reviews in the last 12 months

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Rated 5 out of 5 stars

A genuinely positive experience

A genuinely positive experience. I had completed a lot of research on straps for my watch. A few of my pals had purchased from Bakers Bands and they loved them.

I ordered a metal band in black, really well made. I have large wrists and the band was a little snug. I reached out via email asking for a couple of extra links and how would I pay for them and the postage. I didn’t expect them for free and I expected to pay as what they offered for sale I brought it and it was as described.

I wasn’t expecting a reply for a couple of days. Lo and behold the company replied the same day and sent the links out free of charge.

A lot of the bigger companies could learn a lot about customer satisfaction from this company.

Would I buy from them again? yes definitely. Would I recommend them to others? Yes definitely.

19 March 2025
Unprompted review
Rated 5 out of 5 stars

Superb product and customer service

Order: 71328

Ordered a green watch strap and it was the wrong green (my fault)

Gary sorted it out and had the right green sent out to me fast! Can't fault superb service like that

Great colour and nice feel to the strap A+

5 March 2025
Unprompted review
Rated 5 out of 5 stars

Baker Bands were extremely helpful when…

Baker Bands were extremely helpful when my order of a strap did not arrive. Gary’s response was swift and a further strap was dispatched which I received within a couple of days. Love the brown leather strap which looks very stylish on my wrist. Would highly recommend Bakers Bands.

12 March 2025
Unprompted review
Rated 5 out of 5 stars

Quick delivery

Quick delivery, communication with customer services was quick and smooth. Great customer service.

6 March 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

I bought a leather link strap for my Apple Watch. Their despatch was fast and the strap looked great. Even though it was too large for my skinny wrist the customer service was fantastic. Highly recommended.

9 March 2025
Unprompted review
Rated 5 out of 5 stars

I had a problem with the fastener on…

I had a problem with the fastener on one of my many Bakers Bands …
I asked for a replacement and literally within 30mins I had a reply from Gary to say that a replacement was on its way …WOW … thats what I call EXCELLENT CUSTOMER SERVICE !!! Thank you so much Ann Nowland

9 March 2025
Unprompted review
Rated 5 out of 5 stars

Good quality band and great customer service

I recently ordered a Nike style sports band. Order confirmation was swift and I was informed with shipping updates via email. The band also arrived in 2-3 days which was perfect. When the band arrived it fit my watch perfectly. I also had a query about the band which I submitted through the contact us section on the website and I revived a reply within 2 days. Great customer service and good quality band. Would recommend and will be purchasing again from this company.

5 March 2025
Unprompted review
Rated 5 out of 5 stars

Great watch straps that fit perfectly…

Great watch straps that fit perfectly with my Apple Watch and at an affordable price! I went with the Velcro strap to allow for a comfortable fit, they do also dry quickly.

After just under 12 months the plastic clip broke, however I emailed and straight away a replacement was shipped out to me 1st Class. Excellent customer service!

1 March 2025
Rated 5 out of 5 stars

The Apple Watch leather strap looks…

The Apple Watch leather strap looks great and fits perfectly - but it was the immediate and personal reply to a query which made my purchase from Bakers Bands stand out. I couldn’t recommend them enough. Thank you - if only every online experience was like this!

26 February 2025
Unprompted review
Rated 5 out of 5 stars

My first choice for watch straps

I always purchase my watch straps from Bakers and they look good and are of good quality. The last strap I bought was a new Apple colour but when I received this the colour is not great. I contacted Bakers and they refunded immediately. Thank you.

24 February 2025
Unprompted review
Rated 5 out of 5 stars

Really happy with leather watch strap

Really happy with leather watch strap, received quickly, good quality and helpful customer service. Was a gift and was a bit concerned it wouldn't be a good buy but it looks so smart I am now going to get myself one too!

20 February 2025
Unprompted review

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