Strap arrived but no instructions and no link for online. On the positive they added a replacement awl to replace the one supplied and I needed it as the one supplied was bent. I hope the replaced pin... See more
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Company details
- #120 of 131 best companies in Watch shop
Written by the company
At Bakers Bands, we know a thing or two about dressing up your smartwatch. We carry a range of straps for the Apple Watch and other smartwatches, keeping our clients in style. We specialise in bands and straps for smartwatches. We stick to our strength—and that’s focusing on offering top-quality bands & straps for smartwatches. Whether you’re an Apple Watch or Samsung Watch user, you’ll find a strap that suits your style & needs. And to keep everything interesting, we constantly update our collections with the latest bands—from solo loop & summer straps to genuine leather bands. Shop online with ease on our website. Browse through our website, and you’ll quickly find well-curated watch straps & bands. We have separate collection pages for products designed for Fitbit & Samsung smartwatches. And, of course, we put a premium on our Apple Watch bands. Whether you want genuine leather bands, Milanese loop bands or nylon sport loops for your Apple Watch, you’ll find a varied selection that will impress you. Enjoy looking at different options before buying one. Also, our website is Shopify ® Secure. You can rest assured knowing your data is highly encrypted as you check out. Your online orders and payments will be safe and secure. You can count on our customer support. Got questions about the products, shipping or returns? Feel free to contact us. Our email support is open Mondays through Fridays, from 8:30 AM to 5 PM. Kindly allow one to two working days for a reply.
Contact info
21 Fernhayes Close, IP29DB, Ipswich, United Kingdom
- sales@bakersbands.co.uk
- bakersbands.co.uk
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Fast service but disappointing product
The product arrived quickly and was well packaged but the strap was fitted the wrong way round and so didn’t attach properly around the wrist. I had to send it back. The returns process has been quick though.

Reply from Bakers Bands Limited
Very prompt action to replace a faulty…
Very prompt action to replace a faulty band with no quibbles
Not for thin wrists
Bought a jubilee metal strap for my mums Xmas but as she’s elderly and very thin the watch cannot be adjusted enough to fit. Despite removing each removable link it still is far too big for her wrist. You need to remove the clear film to adjust the strap and then it’s not in same condition therefore can’t return it. Waste of money fir what looked like a decent strap.

Reply from Bakers Bands Limited
Great customer service!
Great customer service!
Gary Baker has his customers’ satisfaction paramount. I ordered a watch band but when it didn’t arrive in the stated time I asked for the status of my order. He thought it was in the Christmas mail rush but dispatched another band by 1st class post. Lo and behold both bands arrived within minutes of each other!
Brilliant service - thank you
What can I say? The quickest, kindest resolution to my email when I realised I’d ordered the wrong size Apple Watch strap. Within hours a replacement was on its way - before I had returned the mistaken purchase. Couldn’t ask for better service than this. THANK YOU and Merry Christmas
Purchased a gift
First time using this company. The website was easy to navigate and the goods arrived within a few days
Ordered a watch strap on 03/12/2025 and…
Ordered a watch strap on 03/12/2025 and still not received it. Emailed the company last week, no reply, what a joke as I will not be home now to receive the item until after Christmas
Avoid ....

Reply from Bakers Bands Limited
I ordered a strap from this company.
I ordered a strap from this company.
Unfortunately I forgot to put my house number, so I didn’t receive the order.
When I realised my mistake I emailed them & very promptly got a reply!
They sent me a replacement & no cost to me.
Received my strap today & I am very pleased with the service & product.
Will definitely recommend & use again.
Thank you Bakers Bands!!
In search of straps? Look no further…
The quality, price and range of colour of the straps is exceptional and the courtesy and support of the owner cannot be faulted. Could not have asked for better.
Thank you!
The second time I ordered from Bakers…
The second time I ordered from Bakers Bands the item didn’t arrive but I emailed the company and got a very nice reply and another one was sent out immediately.
I would definitely recommend Bakers
Good range of Apple Watch straps at…
Good range of Apple Watch straps at great prices
Delivered quickly
Very pleased
It arrived quite quickly. Fitting was easy and it was a perfect fit.
The strap is a little long but I have small wrists.
When my original order went missing a…
When my original order went missing a replacement was quickly dispatched 🙏
Great customer care.
Fantastic company with amazing products
Fantastic company with wonderful customer service and great products to match. I now know exactly where to go when i need further items - 100%!
Excellent service. Highly recommended
I had a query about my order and it was dealt with quickly and entirely to my satisfaction. This company has A1 customer service and I would recommend anyone to look at their products and order with confidence.
Very poor support & Lack of communication
Order number: #81074
Refund request: #814E702758242
Ordered a band for iWatch, but due to small wrist and the fact that the band was bigger than original ones decided to return.
Return is not straight forward: you receive an email that it has been approved(how it can be not ?) and then you have to go to the mail and post it.
Send it back on 6th of Nov by post. No notifications - nothing ever since.
Tried the email address from refund message - no results.
Contact form on their website brought the same pitiful results.
The question is: where is customer service here?

Reply from Bakers Bands Limited
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