Bakers Bands LimitedReviews 

291
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 130 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often noting that the straps are well-made, stylish, and comparable to original brands at a more affordable price. Many appreciate the wide selection of styles and colors available, allowing for personalization and choice. The delivery service is frequently highlighted as prompt and efficient, with many people receiving their orders quickly. However, some customers experienced issues with their orders, including items not arriving within the stated timeframes or receiving faulty products. A few other people also felt that some products, despite being advertised as high quality, were poorly made, discolored quickly, or had design flaws that led to breakage.

What people talk about most

Product

Users generally express satisfaction with the product quality, often highlighting stylish designs, comfort,... See more

Quality

People report positive experiences with quality, often praising the excellent quality of straps and finding... See more

Delivery service

Consumers find delivery service to be positive, with many praising the quick and prompt delivery of their... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with some customers reporting fast processing,... See more

Price

Reviewers mention positive feedback about price, often finding products to be affordable and competitively... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Strap arrived but no instructions and no link for online. On the positive they added a replacement awl to replace the one supplied and I needed it as the one supplied was bent. I hope the replaced pin... See more

Rated 5 out of 5 stars

This is the second magnetic loop band I’ve had for my Apple Watch and I can thoroughly recommend it. Great product very stylish matches the colour of the watch itself. Easily slipped on and off stays... See more

Rated 5 out of 5 stars

First class service throughout. Ordered 4 watch straps of which one for for granddaughter which required links to be removed, emailed Gary at Baker Bands asking for instructions on how to do this, I... See more

Rated 5 out of 5 stars

Great customer service! Gary Baker has his customers’ satisfaction paramount. I ordered a watch band but when it didn’t arrive in the stated time I asked for the status of my order. He thought it wa... See more


Company details

  1. #120 of 131 best companies in Watch shop

Written by the company

At Bakers Bands, we know a thing or two about dressing up your smartwatch. We carry a range of straps for the Apple Watch and other smartwatches, keeping our clients in style. We specialise in bands and straps for smartwatches. We stick to our strength—and that’s focusing on offering top-quality bands & straps for smartwatches. Whether you’re an Apple Watch or Samsung Watch user, you’ll find a strap that suits your style & needs. And to keep everything interesting, we constantly update our collections with the latest bands—from solo loop & summer straps to genuine leather bands. Shop online with ease on our website. Browse through our website, and you’ll quickly find well-curated watch straps & bands. We have separate collection pages for products designed for Fitbit & Samsung smartwatches. And, of course, we put a premium on our Apple Watch bands. Whether you want genuine leather bands, Milanese loop bands or nylon sport loops for your Apple Watch, you’ll find a varied selection that will impress you. Enjoy looking at different options before buying one. Also, our website is Shopify ® Secure. You can rest assured knowing your data is highly encrypted as you check out. Your online orders and payments will be safe and secure. You can count on our customer support. Got questions about the products, shipping or returns? Feel free to contact us. Our email support is open Mondays through Fridays, from 8:30 AM to 5 PM. Kindly allow one to two working days for a reply.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

291 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(291)

126 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Apple Watch straps

Excellent have had a few Apple Watch straps from bakers bands & they are good quality straps communication is also great & Gary was very helpful will definitely use again

20 October 2025
Rated 5 out of 5 stars

Ordered a strap over 9 months ago.

Ordered a strap over 9 months ago.

Not much use, as I use this watch for walks and runs, but it had snapped.

Emailed to say I was unhappy, but due to the timeframe, I didn’t expect a refund.

3 days later, a new strap has arrived.

It’s rare to get customer service like this these days and as a result, I will now be looking for a new strap for my Wife’s Apple Watch.

Thanks Barkers Bands team 👏

28 October 2025
Unprompted review
Rated 5 out of 5 stars

Quality watch straps

I ordered silicone watch straps before for my Apple series 9 and was amazed at the quality, they are identical to Apple straps at a fraction of the of the price!
I have just ordered a metal link strap for the same watch and again fantastic Quality.
I would highly recommend Bakers Bands, also
Delivery was prompt

24 October 2025
Unprompted review
Rated 5 out of 5 stars

I haven’t received the items so cannot…

I haven’t received the items so cannot give any real review 🤷🏻‍♂️
I can now say that since my initial review I have received the Watch Strap from Bakers Bands and have no complaints on quality and only high praise for their customer service - well done to them

22 October 2025
Bakers Bands Limited logo

Reply from Bakers Bands Limited

Hi Barry,

Thank you for taking the time to leave a review. I can confirm that your order was dispatched on Monday evening. According to the tracking information, it’s still in transit to Scotland, so you should expect to receive it today or tomorrow.

It appears there’s been a delay with Royal Mail on this occasion, and we sincerely apologise for the inconvenience.

Update - this is showing as delivered via the Royal Mail tracking. Please contact us if this is not correct.

Kind regards,

Bakers Bands

Rated 5 out of 5 stars

5* customer service and excellent product

Excellent customer service and great product.
Great quality watch strap at a very affordable price.
The strap was too big for my wrist so I contacted customer service for advice on removing some links. Had a reply straight away and they sent me a tool to help take the links out, free of charge. Would definitely recommend this company.5*

17 October 2025
Unprompted review
Rated 1 out of 5 stars

Poor Quality - *Resolved

I purchased a rose gold Milanese loop for my Apple Watch, and the quality is absolutely dreadful. Within just two months, the metal discoloured badly. On top of that, the strap is so poorly made that the loops began unraveling and snagging on my clothing. Very disappointing product—avoid at all costs.

Updated - 07/10/25
Replaced strap - Thank you!

18 September 2025
Unprompted review
Bakers Bands Limited logo

Reply from Bakers Bands Limited

Thank you for taking the time to bring this to our attention. We have requested further information from you as we would love to identify who you are and resolve the issue.

Update 24/09 - We have emailed you to resolve this issue, and have not heard back. Could you please check your spam folder for our email so we can get this sorted for you?

Update 28/09 - Thank you for coming back to us via Email. The replacement strap order has now been raised and will be with you in 1-3 working days.

Kind Regards, Bakers Bands

Rated 5 out of 5 stars

Great company

Great company. Second time I’ve ordered from them and both times they sent the item quickly. Items were as specified. I had a small issue which was dealt with quickly and communication was first rate. Very happy with the outcome. Will definitely use this company again

11 September 2025
Unprompted review

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