I bought the cedar artificial trees, and when they arrived, they were half the size of the ones in the advert with different ground spikes....quality very very poor. Avoid this company!!!
Bancroftngre
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See what reviewers are saying
Item arrived but wasn't what I ordered, email address is bouncing back and their website crashes when you try to get into it.
I bought the vintage flowered tea flask as a gift for a friend from a Facebook advert I then became really worried when after purchasing I discovered it’s an American company not a UK company as sugg... See more
I bought the cedar artificial plants, when they arrived they were half the size of the ones in the advert with different bases....quality poor. Steer clear of this company.
Company details
Written by the company
Welcome to bancroftngre.co.uk!
Contact info
3114 Harley Brook Lane, 16601, Altoona, United States
- support@bancroftngre.co.uk
- bancroftngre.co.uk
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Do not order ftom this company
Do not order ftom this company, it is a scam. Despite the UK Internet address my order was apparently coming from US. It has taken a month and has now been in Oxford for a week. But the company cannot verify my order number, and the shipping company cannot verify the shipping number. Sadly I fear my rider will not arrive.
DO NOT ORDER FROM THIS SCAN COMPANY!
Con artists - don't use
This is a scam company. They took more money than I agreed to. The item never arrived. As others said, you raise a dispute to no response and go round in circles. It looks legit with the tracking details for shipping with 24service.vip. but that's another scam...it suggests your item is coming but it doesn't. You can't contact shipping either. I bought thus via a Facebook advert....be very wary of Facebook adverts as they don't check if legitimate companies.
Nothing arrived.
Ordered 2 items in September and they have never arrived - chaser emails to Bancroft have not provided a satisfactory response. When I asked for a refund, I was told to contact the seller - but that of course is them. Still no proper response from them and no refund
Overcharged DO NOT USE
I was overcharged on my order so checked reviews. I'm not the only one. It seems like this is how they operate. DONT USE THIS COMPANY
They have taken more from my credit…
They have taken more from my credit card than was on the invoice and have not delivered the goods.
A complete scam.
DO NOT USE
Don’t use. Took more than authorised.
Not based in uk (Hong Kong) and took more than was advertised/authorised. Currently trying to get money back. Don’t use.
Dodgy Company
Still waiting for my order. Payment taken under the name ‘Dawnegy’. Scam - do not order from this company who advertise on Facebook.
Awful
Awful - took more than my total bill. I wanted to buy bookmarks for my daughters totalling £14.97 with shipping and my bank notification took £17.96 - awful and as the other review stated, deceitful. DO NOT TRUST
Deceitful company
Deceitful company. Took payment in excess of my order total. I noticed straight away and requested to cancel the order and have refund. Customer service is online/auto response. I have requested this refund 11 times now.
DO NOT ORDER!!!
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