Bargain Car Rentals Australia Reviews 

55,654
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 11,467 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly friendly and professional staff for making the entire car rental process exceptionally smooth, fast, and completely straightforward. People also deeply appreciate the very competitive daily rates, great overall value, and the surprisingly wide selection of reliable vehicles available for their holidays. Some reviewers were not happy with the vehicle condition, mentioning unexpected mechanical problems, sluggish engine performance, or poorly cleaned interior surfaces. Consumers occasionally experienced frustrating delays with airport shuttle services or had to wait significantly longer than expected for desk assistance upon arrival.

What people talk about most

Service

People report positive experiences with service, highlighting the friendly staff and efficient vehicle... See more

Staff

Customers consistently note positive experiences with staff, describing them as friendly, helpful, and... See more

Product

Consumers find product experiences to be mixed, with many praising the clean condition, reasonable prices,... See more

Price

Reviewers mention positive feedback about price, highlighting reasonable and competitive daily rates. Many... See more

Quality

Users describe ambiguous interactions with quality, as experiences vary significantly. Many reviewers report... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Beware of taking out an insurance package online. Don't.!! Wait till you're actually picking the car up. This experience ended up being the MOST EXPENSIVE car rental EVER in all my years of renting. I... See more

Rated 4 out of 5 stars

We had a good experience with the personnel at Darwin Airport pick up regarding picking up and dropping off the vehicle. We were concerned about a message that came up when we started the vehicle rela... See more

Rated 5 out of 5 stars

Bargain Car Rentals were fantastic to deal with from start to finish. The online booking process was quick and easy, and arranging the car hire was hassle-free. Pick-up from Gold Coast Airport wa... See more

Company replied

Rated 5 out of 5 stars

Easy online booking process, simple, stress free pick up & return. Good choice & variety of vehicles. Friendly staff @ pick up at airport. Reasonable & comparable daily rates. Easy to understand term... See more

Company replied


Company details

  1. Car rental company

About Bargain Car Rentals Australia

Written by the company

New Cars, Bargain Prices!

You're only ever one #Bargain away! Start your next adventure with Bargain Car Rentals!

We're Bargain Car Rentals, an Australian-owned and operated company with locations all around the country. We specialise in local, interstate and international travel, and always have New Cars at Bargain Prices. We offer a large range of vehicles to suit any need, from small cars, large moving trucks, or 25 seater buses.

Contact info


4.3

Excellent

TrustScore 4.5 out of 5

56k reviews

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4.3

All reviews

(55,654)

10,698 reviews in the last 12 months

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Rated 5 out of 5 stars

all perfect as usual

all perfect as usual. very nice staff, especially drivers!

17 August 2026
Bargain Car Rentals Australia logo

Reply from Bargain Car Rentals Australia

We're so glad everything was perfect as usual and that you enjoyed our very nice staff, especially our drivers! Thank you for your positive feedback!

Rated 5 out of 5 stars

Hassle free boooking

Hassle free boooking, good price, efficient pick-up from the terminal

17 August 2026
Bargain Car Rentals Australia logo

Reply from Bargain Car Rentals Australia

We're so pleased to hear that your booking was hassle free, you found our prices good, and the pick-up from the terminal was efficient. Thank you for your positive feedback!

Rated 5 out of 5 stars

Good affordable car rental deal

Good affordable car rental deal. Car was clean.
Staff were friendly.
Easy transaction.

16 August 2026
Bargain Car Rentals Australia logo

Reply from Bargain Car Rentals Australia

We're so pleased to hear you found a good, affordable car rental deal and that the car was clean. We're also glad our staff was friendly and the transaction was easy. Thank you for the five star rating!

Rated 5 out of 5 stars

Everything was very smooth from pick up…

Everything was very smooth from pick up to drop off at airport

16 August 2026
Bargain Car Rentals Australia logo

Reply from Bargain Car Rentals Australia

We're delighted to hear that your experience, from pick up to drop off at the airport, was very smooth. Thank you for your positive review!

Rated 3 out of 5 stars

Unfortunately our experience with…

Unfortunately our experience with bargain cars didn't start off the best. We went to the meeting spot and called the number to book a collection. Our driver was there within 10 minutes which was awesome however as her pulled up we stood up and moved to the front of his van to wait for him to get out so we could get in the van. He didn't get out straight away and was talking and drinking a coffee, we just thought he was finishing up a phone call and didn't want to be rude and interrupt. He never got out of the van to ask if we or anyone was waiting for him and after a few minutes he drove off. We were a bit baffled as we were no more than 3 steps from the front of his van, stood with our bags looking at him. After booking a pickup 2 more times and 40 minutes later he finally came back, and this time got out straight away, we were stood in the exact spot as the first time. We loaded up and sat in the van and he proceeded to tell us off in front of the whole van for not waving our hands or making a big display that we were there for him like we were children. Every other pickup driver pulled up and got out of their van straight away to meet the customers, we didn't think we would need to wave our hands or do a dance for this to happen. Then the whole 15 minute drive back he proceeded to tell us how we were wrong and we must not have been there or in the wrong spot and next time we need to do this or that... it just wasn't a great start to the trip.

The reception is awfully understaffed however they were pleasant and got the job done. They do try to sell you and scaremonger you into paying for their insurance even if you have your own. The cars were okay, ours had stains on the rear seat but nothing major, we were overall happy with the car.

return was easy and straight forward. ironically we got the same shuttle driver that picked us up to drop us off and he was pleasant on the way back and making small talk.

6 August 2026
Rated 5 out of 5 stars

This was one of the best car rental…

This was one of the best car rental experiences ever!! Thank you to Michael who is part of the team, for recommending this - and the rest of the team upon arrival and returning the car. The price, the service and the quality was top notch. Excited to hire from you guys again :)

16 August 2026
Bargain Car Rentals Australia logo

Reply from Bargain Car Rentals Australia

We're absolutely thrilled to hear you had one of your best car rental experiences with us! It's wonderful to know that our team, service, and quality were top-notch. We're excited to welcome you back again!

Rated 3 out of 5 stars

The line up to get the rental took over…

The line up to get the rental took over 30min to get through only a few people then when I finally got to the front there wasn’t a car so I had to wait on 1 to be delivered which took another 15min.
The car was good and clean.
After dropping off the car I received an email saying I had left damage, after me going out of my way and calling head office and emails they advised me it was existing damage 🤷‍♀️ does someone not record this, it caused me a lot of anxiety for nothing 😩

16 August 2026
Rated 5 out of 5 stars

Very good helpful

Very good helpful

16 August 2026
Bargain Car Rentals Australia logo

Reply from Bargain Car Rentals Australia

Thanks for the five stars and your support. We look forward to seeing you again!

Rated 5 out of 5 stars

Staff member was A1 for customer service

The efficient, warm and friendly customer service at pick up and drop off at Townsville airport was first class. The car was immaculately presented. I will definitely book through you again when heading to Townsville!

5 August 2026
Bargain Car Rentals Australia logo

Reply from Bargain Car Rentals Australia

We're so pleased to hear that our customer service at Townsville airport was first-class and that the car was immaculately presented. We look forward to welcoming you back to Townsville again!

Rated 5 out of 5 stars

Best price

Best price. Service and very friendly and helpful staff🙏🙏🙏👍

5 August 2026
Bargain Car Rentals Australia logo

Reply from Bargain Car Rentals Australia

We're so glad you found our prices to be the best and our staff friendly and helpful. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Excellent

Very smooth transition

16 August 2026
Bargain Car Rentals Australia logo

Reply from Bargain Car Rentals Australia

Thank you so much for the Five-Star support. See you again very soon!

Rated 1 out of 5 stars

Platinum liability Insurance and…

Platinum liability Insurance and holding deposit weren’t well explained to me. At the end of your service, I lost my $456. Wondering if this is a way you made your profit? This is indirectly stealing from your customers. Very sad and pathetic service. I regretted ever using your service.

16 August 2026
Rated 5 out of 5 stars

Easy to find

Everything was plain sailing and the lady at the counter really helpful

15 August 2026
Bargain Car Rentals Australia logo

Reply from Bargain Car Rentals Australia

We're so pleased to hear everything was smooth and that our team member at the counter was very helpful. Thank you for your positive feedback!

Rated 5 out of 5 stars

Great customer service

Great customer service. Directions were clear and courtesy bus wasn't too far from terminal.

16 August 2026
Bargain Car Rentals Australia logo

Reply from Bargain Car Rentals Australia

We're so glad you experienced great customer service and found the directions clear. It's wonderful to know our courtesy bus was conveniently located!

Rated 5 out of 5 stars

Good service at a reasonable price from…

Good service at a reasonable price from a branch that was handy to access. Many thanks to the staff for their help.

16 August 2026
Bargain Car Rentals Australia logo

Reply from Bargain Car Rentals Australia

We're so happy to hear you had a great experience with our service and convenient location. Thank you for your kind words about our staff!

Rated 5 out of 5 stars

Easy online booking

Easy online booking. Very good low cost rental cars. Fast airport pick up. Vg check in and car return process.

16 August 2026
Bargain Car Rentals Australia logo

Reply from Bargain Car Rentals Australia

We're thrilled to hear you found our online booking easy and appreciated our low-costs. It's wonderful that your airport pick-up was fast and that both the check-in and car return processes were very good. Thank you for your kind feedback!

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