Batch Coffee Reviews 

152
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful aroma, incredibly smooth taste, and consistently excellent overall quality of the coffee delivered directly to their doors. People also genuinely love the colorful, funky, and well-designed packaging that adds a special extra touch while keeping the beans fresh. Some people also felt that these carefully prepared items make fantastic presents for friends and family members on special occasions. Reviewers frequently noted that receiving these curated packages provides a wonderful opportunity to easily try new, fresh, and exciting flavors without spending hours searching online.

What people talk about most

Product

Customers expressed great satisfaction with the product, frequently highlighting the fresh and delicious... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the fresh coffee is... See more

Service

Users describe positive interactions with service, highlighting the amazing overall process, high quality,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If you're into specialist coffee and want to try highly varied beans from different roasters, this is the subscription you need. Coffee comes well packaged, with some notes at the back of the ba... See more

Company replied

Rated 5 out of 5 stars

I was looking for a present for a man who has everything. I came across the Batch Coffee Club subscription and thought it would be interesting and widen his coffee knowledge and horizons. I benefit t... See more

Company replied

Rated 5 out of 5 stars

Bought this as a gift for my son. Easy to access (for an oldie) and delivery, product, etc. all as advertised. The quality and sourcing ethics are what I was looking for and the first delivery looks... See more

Company replied

Rated 5 out of 5 stars

What a fantastic little business. A wonderful bit of happy mail to receive. Beautiful packaging not to mention how wonderful it smells. The coffee was delicious and I really enjoyed reading about each... See more

Company replied


Company details

  1. Coffee Roasters
  2. also in
  3. Coffee store

Written by the company

We review and rate coffee that has been roasted throughout the UK. We then select the very best to include in our coffee subscription boxes.


Contact info

4.8

Excellent

TrustScore 5 out of 5

152 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(152)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good coffee

Easy to order. Great packaging. Good coffee.

7 November 2025
Unprompted review
Batch Coffee logo

Reply from Batch Coffee

Great - Thanks Jen :)

Rated 5 out of 5 stars

Quality

Quality, freshness and variety are superb

I love that the bags are compostable too

5 October 2025
Unprompted review
Batch Coffee logo

Reply from Batch Coffee

Thanks Nikos. Appreciate the comment on the compostable bags - it was a real effort to create these as not many other brands are doing this at the moment but we think it's worth it and always nice to hear customers acknowledging this too :)

Rated 5 out of 5 stars

Great coffee

Great coffee - they do the hard work of picking the interesting coffees and there has not been a single month of having to repeat the coffee or one that I have not enjoyed

1 September 2025
Unprompted review
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Reply from Batch Coffee

Cheers Huzaifa :) we agree. There's so many incredible coffees out there it's hard to stick to the same one.

Rated 5 out of 5 stars

Batch is the best

I have 2 subscriptions rotating for variety and this is by far the best. I have to reduce this down to the 1 as it triggers a mini celebration each time to get to the Batch one!

29 September 2025
Unprompted review
Batch Coffee logo

Reply from Batch Coffee

Haha. Thanks Vincent - we also have mini celebrations as the coffee arrives here.

Rated 5 out of 5 stars

Best of the best

10/10 - This is genuinely the best subscription coffee on the market. Different brewers every month, you don’t know real coffee until you’ve tried this!

27 September 2025
Unprompted review
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Reply from Batch Coffee

Yes Tom!!! Thanks for the fantastic 10/10 review :)

Rated 5 out of 5 stars

Nice coffees in my batch

The coffee arrived as promised
I was sent two types in my batch and they were completely different.
I normally go for dark roasts and espresso strength the two you sent changed my views of what coffee could taste like
Both complex but the songbird from KIN was fruity and sweet-the Samba from Danelaw was earthier and richer
A lovely alternative to the daily double epresso

19 September 2025
Unprompted review
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Reply from Batch Coffee

Thanks for the really great review. We're all about highlighting the differences in flavour in specialty coffee - so nice to hear that you appreciate it :)

Rated 5 out of 5 stars

I have genuine joy when my Batch Coffee…

I have genuine joy when my Batch Coffee gets delivered through my door. Best coffee, and love everything about them. Would definitely recommend

20 August 2025
Unprompted review
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Reply from Batch Coffee

Thank you for a wonderful review Lauren. Great to hear you're loving the coffee :)

Rated 5 out of 5 stars

The customer service is brilliant

The customer service is brilliant. Seriously. Anytime I’ve needed assistance I’ve had a real person, who seems to genuinely care about helping me respond. The coffee is fantastic, but the people are next level. xx

19 August 2025
Unprompted review
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Reply from Batch Coffee

Amazing. Thanks Shanan! Means a lot :)

Rated 5 out of 5 stars

Best coffee subscription by far

First and foremost, the coffee is fantastic! After that, communication and issue resolution is top notch. The brew guides and extra info on how to get the best out of the beans and the provenance is exceptional. Having brand new coffee every single delivery does so much for my overall appreciation, and understandingof coffee in general. And I can't mention this enough, the coffee is incredible!

22 August 2025
Unprompted review
Batch Coffee logo

Reply from Batch Coffee

Cheers Michael. Really appreciate it. Incredible coffee is the meaning of life :)

Rated 5 out of 5 stars

Do you like great coffee? Do you like superb people? Do you want to support local? Try Batch!!!

I think we are very quick to leave a negative review because it’s easy to let your frustrations out. Leaving a positive review doesn’t feel as impactful as you just hope everyone just buys the product because it’s great. So I figured I would rather support the business and share my experience than just assume everyone knows about Batch. This is a company that is run by actual humans, based here in the city that care deeply about their product and this shines through in every part of the experience. They are a local run business supporting local roasters and caring for the producers of the bean. It’s just very cool. If you want superb coffee, selected by superb people and you get to support a young couple and their team as the bring an exceptional product at a ridiculously good price, just go with Batch. My only wish is that they’d include a wee note for troglodytes like me that really have no idea what notes they are meant to be tasting. Do yourself a favour and give their tester box a try. You will be a fan and a customer the minute your have your first cup. Pretty confident that id put my own money on it.

25 August 2025
Unprompted review
Batch Coffee logo

Reply from Batch Coffee

David. What a fantastic review. We may take that title as our new slogan. Great to hear you're loving the coffee :)

Rated 5 out of 5 stars

Great coffee

Apart from the easy ordering, the coffee was tasty and had a moreish flavour.

13 August 2025
Unprompted review
Batch Coffee logo

Reply from Batch Coffee

Thanks for the review :)

Rated 5 out of 5 stars

Love the variety of coffees!

Love the selection of coffee put together by batch. Its great having 2 different options for coffee! Going back and forth between beans, noticing the differences is just such a great experience and batch coffee do this perfectly with every box. Highly recommend!

23 August 2025
Unprompted review
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Reply from Batch Coffee

Thanks Ranga. We love trying all the different coffees too!!

Rated 5 out of 5 stars

Excellent coffee company

Excellent coffee and great communication from this small business. Bought a 3 month subscription for my nephew at university as a birthday present - a big thumbs up from him.

29 August 2025
Unprompted review
Batch Coffee logo

Reply from Batch Coffee

Great! Thanks for the lovely review :)

Rated 3 out of 5 stars

The Coffee itself is fine but…

The Coffee itself is fine but too expensive for 200g bags and it was not exceptional where i wouldn't mind the extra money. Sorry. Reply to your reply. I never buy beans from a supermarket, always from independent roasters and always cheaper than what you charge and, in a lot of cases, tastier than what i received from you.

31 July 2025
Unprompted review
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Reply from Batch Coffee

Hey Karl, thanks for the review. No problem at all, taste is subjective and we try our best to showcase what we believe is the tastiest coffee out there, but it's all about preference at the end of the day - Unfortunately coffee prices are pretty wild at the moment and although you'll be able to pick up some coffee in the supermarket or other independent coffee roasters for less than what we charge, high quality specialty single origin coffee has a high price point. We're pretty much always cheaper than buying the coffee direct from the roaster though.

Rated 5 out of 5 stars

Excellent decaf coffee

Excellent decaf coffee. Worth the price to get something different delivered each month. That is way more flavourful than the decaf in supermarkets. Being able to choose the type of grind is cool too (e.g. Aeropress).

29 August 2025
Unprompted review
Batch Coffee logo

Reply from Batch Coffee

Thanks Shane! We agree - decaf doesn't have to be crap anymore!

Rated 5 out of 5 stars

Great tasting coffee with super service

After searching for a company who could provide ethical, clean and great tasting coffee, Batch Coffee has come up trumps. Super service, quick correspondence for questions asked and most importantly, amazing coffee. The coffee subscription is definitely worth it and is great to receive regularly.

29 August 2025
Unprompted review
Batch Coffee logo

Reply from Batch Coffee

Amazing! Thanks so much for the lovely review :)

Rated 5 out of 5 stars

Great coffee

Easy ordering process, sensible packaging that fits through the letter box and most importantly very good coffee.

29 August 2025
Unprompted review
Batch Coffee logo

Reply from Batch Coffee

Thanks Matthew! :)

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