Batch Coffee Reviews 

152
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful aroma, incredibly smooth taste, and consistently excellent overall quality of the coffee delivered directly to their doors. People also genuinely love the colorful, funky, and well-designed packaging that adds a special extra touch while keeping the beans fresh. Some people also felt that these carefully prepared items make fantastic presents for friends and family members on special occasions. Reviewers frequently noted that receiving these curated packages provides a wonderful opportunity to easily try new, fresh, and exciting flavors without spending hours searching online.

What people talk about most

Product

Customers expressed great satisfaction with the product, frequently highlighting the fresh and delicious... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the fresh coffee is... See more

Service

Users describe positive interactions with service, highlighting the amazing overall process, high quality,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If you're into specialist coffee and want to try highly varied beans from different roasters, this is the subscription you need. Coffee comes well packaged, with some notes at the back of the ba... See more

Company replied

Rated 5 out of 5 stars

I was looking for a present for a man who has everything. I came across the Batch Coffee Club subscription and thought it would be interesting and widen his coffee knowledge and horizons. I benefit t... See more

Company replied

Rated 5 out of 5 stars

Bought this as a gift for my son. Easy to access (for an oldie) and delivery, product, etc. all as advertised. The quality and sourcing ethics are what I was looking for and the first delivery looks... See more

Company replied

Rated 5 out of 5 stars

What a fantastic little business. A wonderful bit of happy mail to receive. Beautiful packaging not to mention how wonderful it smells. The coffee was delicious and I really enjoyed reading about each... See more

Company replied


Company details

  1. Coffee Roasters
  2. also in
  3. Coffee store

Written by the company

We review and rate coffee that has been roasted throughout the UK. We then select the very best to include in our coffee subscription boxes.


Contact info

4.8

Excellent

TrustScore 5 out of 5

152 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(152)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I really enjoy the whole experience…

I really enjoy the whole experience using batch coffee.
The passion for great coffee and an ethical approach really shine through.
I have discovered a number of brilliant tasting coffees from independent roasters and really look forward to each new timely arrival.

29 August 2025
Unprompted review
Batch Coffee logo

Reply from Batch Coffee

Amazing! Thanks for the great review Loz :)

Rated 5 out of 5 stars

Fantastic way to explore coffee

This is fantastic way to explore coffee. Initially got this as a gift for 6 deliveries and decided to subscribe. One round it could be a slightly darker roast from Colombia paired with light fruity roast from Ethiopia, to be followed by something absolutely else the other time.

Love that the coffee comes from different roaster every time with a link for their website so if I like something more than anything else, I can order directly, or explore their range.

The roasteries seem to be selected with a thought, always independent place, often small story about the bean growers.

29 August 2025
Unprompted review
Batch Coffee logo

Reply from Batch Coffee

Great review!! Thanks so much David.

Rated 5 out of 5 stars

I enjoyed my experience with Batch…

I enjoyed my experience with Batch Coffee. The beans were excellent and make a good espresso. I like my coffee with a third whole milk. Cappuccino style. The service was also first rate. On that basis, I will shop with them again.

2 April 2025
Unprompted review
Batch Coffee logo

Reply from Batch Coffee

Thanks for the review :)

Rated 5 out of 5 stars

Great Coffee Each Month

Really great coffee delivered and super friendly staff if ever I had a request! The coffee I went for was decaf and they found some really lovely ones, that were as good as caffeinated! They curated speciality coffee for the decaf world and I am so grateful!!

3 April 2025
Unprompted review
Batch Coffee logo

Reply from Batch Coffee

Thanks Jessie. Yesss! We agree too. Just because it's decaf doesn't mean it can't taste delicious!

Rated 5 out of 5 stars

Switched to Batch Coffee and their…

Switched to Batch Coffee and their subscription this year and loving it! Easy process, well packaged, and great coffee!

14 February 2025
Unprompted review
Batch Coffee logo

Reply from Batch Coffee

Thanks for the review :)

Rated 5 out of 5 stars

Great coffee and support

Great coffee and support. Batch was quick to point my in the right direction when there was s a bit of confusion about my account. The coffee is just as good as the support!

31 January 2025
Unprompted review
Rated 4 out of 5 stars

Tasty coffee

Nice coffee

8 January 2025
Unprompted review
Batch Coffee logo

Reply from Batch Coffee

Thanks for the review! Hopefully throughout the coffee subscription we can raise the bar to 5 star Incredible coffee! :)

Rated 5 out of 5 stars

Really good coffee

Really good coffee. Beautiful packaging and the coffee defenitely does taste like high quality and different to ordinary coffee. The communication with the batch coffee team is also great! I have already recommended this to a friend!

10 January 2025
Unprompted review
Batch Coffee logo

Reply from Batch Coffee

Thanks for the review Jenny and for the friend rec!

Rated 5 out of 5 stars

Great coffee

Great coffee, a little on the pricey side but if you can affoard it then it’s definitely worth while

1 December 2024
Unprompted review
Batch Coffee logo

Reply from Batch Coffee

Thanks for the review! We completely agree. Our coffee subscription is going to cost you more than what you pay in the supermarket, but the difference in quality is huge.

Rated 5 out of 5 stars

First time subscribing to this service

First time subscribing to this service. The information and process was easy. The coffee arrived and is fantastic, the information on the beans and growers is absolutely fantastic adding to the experience or my new pour over journey. Can’t wait for the next batch.

20 December 2024
Unprompted review
Batch Coffee logo

Reply from Batch Coffee

Thanks for you kind words Mark :)

Rated 5 out of 5 stars

Excellent customer service with…

Excellent customer service with communication directly from Tom the owner himself. I'm just starting out on my coffee experience so the taster pack is a perfect way to get introduced to different, sustainably and ethically sourced beans. Batch coffee will receive my repeat business.

9 December 2024
Unprompted review
Rated 5 out of 5 stars

Good coffee

Good coffee, I like the convenience.

23 November 2024
Unprompted review
Batch Coffee logo

Reply from Batch Coffee

Thanks Cameron

Rated 5 out of 5 stars

I loved the coffee and service

I loved the coffee and service. It was my first subscription delivery, and it was not my last!

14 November 2024
Unprompted review
Batch Coffee logo

Reply from Batch Coffee

Thanks Nigel, great to hear you've been enjoying our coffee :)

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