Batenburgs Reviews 

195
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Not having to do everything on line & speaking with a person who helped mixing & matching what I wanted was wonderful & so much easier than everything having to be done on line. Thank you for your se... See more

Company replied

Rated 5 out of 5 stars

Everything worked like clockwork, delivery exactly as promised, I added a few extra boxes late was no problem. The recipients were all very praiseworthy as to what was in the boxes, I had to admit I... See more

Rated 5 out of 5 stars

Wanted to send something special to our relatives in NZ from uk. From ordering amazing hampers to delivery we had easy top class services. Most importantly our family absolutely loved their gifts. Tha... See more

Rated 4 out of 5 stars

Beautifully packaged gift box. Decent amount of items enclosed for the (sale) price. I'd chosen the Epic Hamper and unfortunately there was only one or two Epic beers in it-not sure why that was? It... See more

Company replied

Company details

  1. Gift basket shop
  2. Alcohol Store
  3. Corporate gift supplier
  4. Gift shop

Written by the company

At Batenburgs.co.nz, we're dedicated to creating memorable moments through our exquisite gift boxes and baskets. Explore our curated selection of luxury hampers filled with gourmet treats, fine wines, chocolates, and more. We take pride in delivering happiness and delight to your loved ones on every occasion.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

195 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(195)

26 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Baby gift package

I picked them because of the good choice of gifts they had. I booked from overseas so having everything online was super convenient. The only thing I would change maybe would be a faster delivery. The products were adorable.

29 January 2024
Rated 5 out of 5 stars

Excellent service.

Bought a hamper as a gift, website was very easy to look up.
The hamper was delivered in perfect condition very quickly.
Would definitely order from here again.

27 November 2023
Rated 5 out of 5 stars

A very positive experience

I live in Spain and bought this gift as a present for a relative in New Zealand so have only seen the present over the internet. The delivery was fast and on time. The plant which was part of the gift was in excellent condition and the presentation box well put together. I'm very pleased with the service offered and will come back again.

26 November 2023
Rated 5 out of 5 stars

Excellent Customer Service

The whole experience was fantastic, easy communication and quick customer service. They went out of their way to assist with my urgent request. Although I did not see the gift personally, the recipient was thrilled. Thank You!

8 November 2023
Rated 1 out of 5 stars

First time I tried this company ordered…

First time I tried this company ordered before 10am on the 7th order not despatched until 12pm on the 8th so was not delivered on the 8th which was the birthday I normaly use Celebration Boxes which I placed an order with on the 13th before 10am and was delivered on the 14th will continue to use them

7 November 2023

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