Not having to do everything on line & speaking with a person who helped mixing & matching what I wanted was wonderful & so much easier than everything having to be done on line. Thank you for your se... See more
Company replied
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Not having to do everything on line & speaking with a person who helped mixing & matching what I wanted was wonderful & so much easier than everything having to be done on line. Thank you for your se... See more
Company replied
Everything worked like clockwork, delivery exactly as promised, I added a few extra boxes late was no problem. The recipients were all very praiseworthy as to what was in the boxes, I had to admit I... See more
Wanted to send something special to our relatives in NZ from uk. From ordering amazing hampers to delivery we had easy top class services. Most importantly our family absolutely loved their gifts. Tha... See more
Beautifully packaged gift box. Decent amount of items enclosed for the (sale) price. I'd chosen the Epic Hamper and unfortunately there was only one or two Epic beers in it-not sure why that was? It... See more
Company replied
At Batenburgs.co.nz, we're dedicated to creating memorable moments through our exquisite gift boxes and baskets. Explore our curated selection of luxury hampers filled with gourmet treats, fine wines, chocolates, and more. We take pride in delivering happiness and delight to your loved ones on every occasion.
245 Hinemoa Street, Birkenhead, Auckland, 0626, Auckland, New Zealand
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Battenburg's have 5 stars from me, they went beyond expectation to deliver a last-minute multiple gift basket order to our Corporate Conference in Auckland, delivered personally to the Conference Centre and communicated back to confirm giving reassurance when they had made delivery. Fantastic friendly Communication and top-quality baskets.
Forgot to add grape juice and mind you ut was a GIFT for a close one
Thank you the perfect fiz hamper for my daughter. Ordering was so easy from the UK & delivery was super quick 5 * service & products.
Our clients really appreciated and liked the gift, thank you. It was nicely presented and they enjoyed the chocolates.
Fast and reliable service even on last minute requests
The card said from Darryn but was from Mum. Must have been a mix up when I sent a gift to Darryn in 2022
The recipient was well pleased, and sent a photo of the nicely packaged gift - Bottle of Rosé with a chocolate selection.
Thank you,
Rena Mitchell
They held the office open while I confirmed my urgent basket and then hand delivered it same day. Amazing service and care, thank you.
delivery as promised - all goodies were fresh and in date. guest was rapt with choice. great services as always. thanks Batenburgs. :)
The birthday I was sending this for was on SUnday the 10th. GIven you were closed the least I would expect that you would at least deliver on the 11th! Instead you are 2 days late!! I can't understand that and am very disappointed.
Gift box arrived three days after the selected date and was sent without the note which left the recipient confused as to who it was from. All around disappointing.
A fantastic company to deal with. We live in Australia and brought a gift basket for my mum in law in NZ and they made it so easy. She absolutely loved every bit of it, and going by the photos it was worth every penny. Thank you for making her happy, we will definitely be using you again.
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