BigshoesReviews 

790
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent product range, especially for large and wide-fitting shoes, which are often difficult to find. The quality of the footwear is frequently highlighted, with many noting the comfort, durability, and true-to-size fit. Reviewers also appreciate the fast and reliable delivery service, often receiving their orders promptly and well-packaged. The ordering process is described as simple, and the overall service, including exchanges, is consistently rated as excellent. However, some customers experienced slightly slower delivery times, though this was sometimes attributed to external factors like holiday seasons. A few other people also felt that the appearance of some shoes was not as expected from the photos, and one reviewer reported a manufacturing flaw in a sandal.

What people talk about most

Product

Consumers find the product to be positive, consistently praising the quality, fit, and comfort of the shoes,... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the quick and efficient postage... See more

Service

Clients share positive opinions on service, consistently highlighting its efficiency and speed. Reviewers... See more

Quality

Users describe positive interactions with quality, consistently praising the excellent quality of products,... See more

Order

Reviewers consistently express satisfaction with the ordering process, highlighting its ease and efficiency.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service. I am so impressed with Big Shoes’ customer service and support. It’s impossible finding size 14 shoes for my son but I found exactly what my son needed at Big Shoes. There is a... See more

Rated 5 out of 5 stars

The website was easy to navigate, plenty of choice for the size 14 plus..delivery was within 3 days. My son is extremel happy to have comfortable, fashionable footwear. At 6'8" he finds it difficult t... See more

Rated 5 out of 5 stars

The website was easy to navigate, plenty of choice for the size 14 plus..delivery was within 3 days. My son is extremely happy to have comfortable, fashionable footwear. At 6'8" he finds it difficult... See more

Rated 5 out of 5 stars

Order shoes for my Dad here all the time, every pair is always fantastic quality and sizing is always true to size. Very quick and reliable postage aswell.


Company details


Contact info

4.9

Excellent

TrustScore 5 out of 5

790 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.9

All reviews

(790)

72 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

these boots saved my foot

Got these boots 3 months ago fits great was in a accident car ran my foot over Without the composite toe, my foot would have been cut in half. These boots saved my foot. The car rim cut the top of my boot open If it was not for the composite toe the rim would have chopped my foot off I email the company told them my story They sent me a new pair of boots for free Such a great company
And very fast shipping 3 days I'm very happy with hoss boots

5 June 2024
Unprompted review
Rated 5 out of 5 stars

Excellent seller

Unfortunately the shoes didn't fit, so I had to return them. The seller was very efficient and I got my refund without any hassle or issues. Very good company to do business with. I have bought shoes before from them and they were excellent.

1 May 2024
Rated 5 out of 5 stars

Reliable, prompt and friendly service

Prompt, reliable and pleasant service from Bigshoes.ie. It’s so important when ordering shoes for an elderly parent who can’t try them on in store. They have got it right for me every time.

2 April 2024
Rated 5 out of 5 stars

Prompt reply

Prompt reply, constant updates , and as fir the shoes , being a 14 it's hard to get casual shoes, but theee are perfect,thank you

Best regards
Stephen Byrne

15 March 2024

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