I find it easy to schedule my shipments with Bikeflights.com. Packing directions are given if I need them. Shipping labels are easy to print, along with the option to have my shipments picked up or I... See more
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Review summary
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I've used Bikeflights for multiple items shipped, bikes, bike frames, and wheelsets. I've consistently found their are competitively priced and well worth considering for your next shipment. I'm a Bik... See more
Great experience. Dropped off on Monday arrived on Friday across country. Advice for others, take the derailleur off the hanger and zip tie it to the stay with chain even if you leave the back wheel o... See more
I had to arrange to ship my bike on short notice. Bikeflights was great to work with, guiding me through the whole process. When there was a problem with the shipper's ability to verify my address,... See more
Company details
Written by the company
Bikeflights is the best bicycle shipping service, trusted by riders worldwide. We offer faster shipping, dedicated support and premium protection at less cost so that you can ship the best way, guaranteed. Join over one and a half million served —including individuals, bike shops, events and cycling industry businesses— who have used Bikeflights to ship their bikes, wheels, e-bikes and gear with confidence since 2009. Ship the best way with Bikeflights.com. We ship. You ride.
Bikeflights.com
Written by the company
- We ship. You ride.
- The best way to ship a bike, e-bike and bike gear. We've been doing it for more than 15 years and served more than 1.5 million bike-related shipments.
- Need a box?
- We have premium, thoughtfully designed and easy-to-pack boxes available.
- Customer Support 7 Days
- You can reach our Support Team of fellow cyclists via phone, email and chat Mon-Fri: 6 AM-6 PM PT, Sat-Sun: 7 AM-2 PM PT. Our Virtual Assistant can answer most questions 24/7.
Contact info
8000 N Fowler Ave, 97217, Portland, United States
- (541) 705-2453
- support@bikeflights.com
- bikeflights.com
4.7
Excellent
53k reviews
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It’s much cheaper than any other method…
It’s much cheaper than any other method and takes the same amount of time. It went by UPS at as significantly lower price.
16 May 2026
Way less cost and fast shipping with…
Way less cost and fast shipping with great tracking can't ask for more
23 May 2026
Fast easy website and significantly…
Fast easy website and significantly less expensive than using UPS or FEDEX directly.
23 May 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Unfortunate Mistake?
Was informed that I owed $127 more than my purchased shipping label due to the carrier's automated scanning indicated a 1-inch difference in shipment box depth and width. I used a bike store recommended on your website who provided the box dimensions to me used to purchase your label. I suggest you advise your recommended bike stores and/or that your company advise your shipping label purchasers to double check and take pictures of the measurements. I could not dispute the oversize measurements as I had no pictures and was not aware of the sensitivity of small measurement changes to total shipping costs until this unfortunate error. Thank you for your time.
22 May 2026
Reply from Bikeflights.com
Hi Rich,
Thank you for taking the time to share your experience—we’re sorry to hear about the unexpected adjustment.
Shipping charges are based on the dimensions entered at the time of label creation. Carriers such as UPS may independently scan and re-measure packages during transit, and even small differences (including 1 inch) can result in dimensional rating adjustments based on their published pricing rules.
We do want to note that we provide guidance in multiple places to round up all measurements when entering box dimensions, as well as to take photos of the packed dimensions. These steps are important because they are also what allow us to successfully dispute carrier adjustments when measurement differences are flagged.
In situations where photo documentation is not available, the carrier will not typically accept a dispute, even if the difference appears minor.
We appreciate your feedback and will continue working to make these requirements as clear as possible for customers and retail partners.
- The Bikeflights Team
Always great service-have not had any…
Always great service-have not had any issues with shipments.
16 May 2026
Good: The shipping was awesome and the price…
The shipping was awesome and the price was great compared to shipping directly through FedX, UPS or similar. Package arrived a couple days earlier than expected, undamaged!! Unfortunately, 3rd party carrier disputed package dimensions and wanted to charge an extra $70. I sent pics clearly showing package dimensions as originally stated and bike shipping said they’d cover the overage. That makes no sense!!!
22 May 2026
Seamless
Seamless! Bikeflights was the connector which permitted bike seller, bike shops at both ends and UPS to all work!
22 May 2026
Jacked up price saying the box was too…
Jacked up price saying the box was too big. Despite sending pictures of measurements per their request of their standards that show the measurements were LESS than what I paid for. They tried to make me pay an extra $90, and after they saw the pics tried to settle and offered to pay 1/2.
16 May 2026
Reply from Bikeflights.com
Hi Jigar,
We’re sorry to hear you’re frustrated with the adjustment process.
To clarify, all shipment charges are initially based on the dimensions entered at the time of booking. After pickup, UPS may conduct independent dimensional audits. If their measured dimensions differ from what was submitted, they apply adjustments according to their published rating structure, which can result in additional charges.
When a dispute is submitted, we work with the carrier to review any supporting documentation provided. In cases where photos of the packed dimensions are shared and meet verification requirements, we can escalate those details directly with UPS for review. In your case, we did review the information provided and attempted to work toward a resolution with the carrier based on the documentation available.
We understand unexpected adjustments are frustrating, and we appreciate you sharing your experience.
- The Bikeflights Team
Cheaper than regular service!
Bikeflights was a great option to send my bike ahead of me. The site has lots of great advice for packing and skipping. Plus, their discount on shipping services cannot be beat!
23 May 2026
Incredible follow up
Incredible follow up. The bike shop that I had packing the bike and using as the pick up location where a little slow. Your team followed up with the bike shop, and helped facilitate the process
15 May 2026
Great prices and very easy to use.
22 May 2026
Awesome!
The website was straightforward, instructions including alternatives were clear, and the shipping service was exceptional. We looked at alternatives as this was the first time shipping a bike and landed on Bikesflights. Look no further. Couldn't be happier with what we were trying to do and how it came about.
22 May 2026
Great experience
Great experience. Dropped off on Monday arrived on Friday across country. Advice for others, take the derailleur off the hanger and zip tie it to the stay with chain even if you leave the back wheel on. I managed to somehow twist hanger even though the back wheel stayed on and the box was not damaged.
22 May 2026
Simple, Fast, and Economical
The process was very simple. You can pack yourself or have a pro. do it. The shipment was lightning fast and they have the best rates going. What more can you ask for!
14 May 2026
Smooth as glass
22 May 2026
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