I find it easy to schedule my shipments with Bikeflights.com. Packing directions are given if I need them. Shipping labels are easy to print, along with the option to have my shipments picked up or I... See more
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Bikeflights is the best bicycle shipping service, trusted by riders worldwide. We offer faster shipping, dedicated support and premium protection at less cost so that you can ship the best way, guaranteed. Join over one and a half million served —including individuals, bike shops, events and cycling industry businesses— who have used Bikeflights to ship their bikes, wheels, e-bikes and gear with confidence since 2009. Ship the best way with Bikeflights.com. We ship. You ride.
Bikeflights.com
Written by the company

- We ship. You ride.
- The best way to ship a bike, e-bike and bike gear. We've been doing it for more than 15 years and served more than 1.5 million bike-related shipments.
- Need a box?
- We have premium, thoughtfully designed and easy-to-pack boxes available.
- Customer Support 7 Days
- You can reach our Support Team of fellow cyclists via phone, email and chat Mon-Fri: 6 AM-6 PM PT, Sat-Sun: 7 AM-2 PM PT. Our Virtual Assistant can answer most questions 24/7.
Contact info
8000 N Fowler Ave, 97217, Portland, United States
- (541) 705-2453
- support@bikeflights.com
- bikeflights.com
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Good experience
I have used Bikeflights several times and was mostly happy with this one. I measured several times to make sure I got it right, but forgot to take pictures. I ended up having to pay more $ because UPS disagreed with my measurements. Not much you can do about that without pictures. You live, you learn.
Problem with system-generated address, otherwise great!
My bike went to Vero Beach, FL, via Bikeflights, arranged by my local bike shop in Glen Arbor, MI, all good. For the return trip, the Trek Store in Vero asked that I handle the Bikeflights set-up. I went on the website, chose the Cyclery in Glen Arbor, and the webpage automatically populated an address, 6260 W. "Riv" Rd (the actual address is 6260 W. River Rd, but since your site produced the address, I assumed it was good with you. After I finished the order and paid, I was advised I couldn't get a shipping label. A lot of back and forth, and it took several days, but apparently the problem was the partial address for my bike shop in your system. Annoying, but after it got sorted out, things went well. Great communication on the return trip, will definitely use again (but will carefully assess any auto-loaded info). Thanks.
Item arrived quickly with no issue and…
Item arrived quickly with no issue and shipping price was reasonable.
Great Service at a Great Price
Great service. 10/10. I had to reach out to customer service and the response and quality of service was incredible. I wouldn't hesitate to send another Bike with Bike Flights!
Their website was easy to use
Their website was easy to use. The delivery was timely. I had no problems. The pickup at a bike shop that did the packing was seamless.
Best place to ship your bike!
Easy process of getting your bike shipped for an INCREDIBLE PRICE! It got delivered in 3 days - I'd highly recommend BikeFlights to anyone! Mine was also insured for up to $3500, and I just couldn't believe how good of the deal for shipping I got!
Very helpful and flexible
Thank you BikeFlights I have had to cancel a couple of times and you have always been so understanding and flexible as well asa helpful answering all of our questions
how easy the new system is to use
how easy the new system is to use, and get your shipping labels.
The best
The best. You get a break from the high price for shipping, ease of labeling and then tracking support so you know your shipment arrives safely.
easy to work with
Even though UPS is not such a great shipping company and are well known for overcharging, but Bikeflights takes care of the disputes if you follow their directions and they make life very easy
Price is competitive and the ups store…
Price is competitive and the ups store is close, easy and convenient
From NC to FL with no worries
I worked with a bike shop that took all the measurements for me and I was able to plug in all the info on Bikedlights. Super easy and strait forward.was able to track the bike and it got here very quickly!
So easy to work with this company!!
Top notch support
The support and guidance on how to pack the bike and how to reduce the box size to avoid oversize charge was spot on. Customer Service was patient, thoughtful and gave me accurate information.
Excellent way to ship bikes
It was easy to generate and print a shipping label, and UPS was very helpful with taping the labels on the bike box and suitcase (for the folding bike). Tracking was easy. Shipping rates very reasonable.
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