Blinds To Go Reviews 4,924

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 2,279 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and knowledge, making the entire process smooth and easy from selection to installation. The service, including after-sales support, is frequently highlighted as exceptional, with many appreciating the efficiency and care taken during installation. People are very happy with their overall experience, noting the quality of the products and the pleasant user experience. However, some customers also noted issues with product quality, such as broken or missing parts, or blinds that were crooked or cut to the wrong size. A few other people also felt that scheduling appointments was difficult for those working full-time, and some experienced problems with remote delivery or syncing motorized shades.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as professional, friendly, and... See more

Product

Consumers find product quality to be ambiguous, with many expressing satisfaction with their purchases,... See more

Service

Reviewers highlight positive aspects of service, with many praising the efficiency and professionalism from... See more

Quality

Reviewers mention ambiguous feedback about quality, with many customers expressing satisfaction with their... See more

User experience

Users describe positive interactions with user experience, highlighting the ease and smoothness of the entire... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been purchasing Our family and Business blinds and shades at Scarborough Kennedy store for over 30 years. Had made many purchases there. All staff are very professional and take every car... See more

Company replied

Rated 5 out of 5 stars

Initial appointment was great. She knew her product and applied my coupons per my request. Measuring appointments was easy. Installation was very efficient and he explained everything before he lef... See more

Company replied

Rated 5 out of 5 stars

We are very happy with yhe service we received when we first chose the right kind of window treatment right to the installation. Our sales associate was informative and quite helpful. Both gentlemen w... See more

Company replied


Company details

  1. Window treatment store
  2. Blinds shop
  3. Curtain Shop
  4. Decoration and Interior Design Store
  5. Interior designer

Written by the company

At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.


Contact info


4.5

Excellent

TrustScore 4.5 out of 5

5k reviews

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Rated 5 out of 5 stars

We have been going to Binds to Go in…

We have been going to Binds to Go in Somerville for over 10 years and our sales associate Donovan is fantastic- he is very knowledgeable and helpful. I would recommend him to anyone.

15 May 2026
Unprompted review
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Reply from Blinds To Go

Thank you so much for your loyalty over the past 10+ years John ! We’re very happy to hear that Donovan has consistently provided you with knowledgeable and helpful service, he’ll be very happy to read your kind words !We truly appreciate your recommendation and your continued trust in Blinds To Go. We look forward to seeing you again soon!

Blinds To Go

Rated 5 out of 5 stars

Everything went very smoothly

Everything went very smoothly, from the time I went to the store, to the time where they installed my blind. This company is very professional. I would definitely recommend it to my friends and family.

17 May 2026
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Reply from Blinds To Go

Hi Pierrette, We appreciate the time you took to give us such a great rating! It's great to know that we were able to provide you with the highest levels of service. We're glad you had a great experience, and we look forward to continuing to exceed your expectations! It was a pleasure to serve you.

Rated 5 out of 5 stars

My experience with "Blinds to Go" was great! I recommend them if you need to add blinds to your window.

My experience with "Blinds to Go" was helpful and truthful. My blinds to 2 of my windows look beautiful. So, I am now buying 2 more blinds for my living room.

17 May 2026
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Reply from Blinds To Go

Thank you so much Christine! We’re really happy to hear your experience felt helpful and honest, and even better that you’re loving how your blinds look on your windows!
We appreciate your trust in Blinds To Go and are excited to help you complete your living room next!

Rated 5 out of 5 stars

If you are in the market for a new Window treaments

If you are in the market for a new window treatment, stop by the Blinds to Go store on Route 46 East in Totowa and ask for Heidi. Heidi has product knowledge, is professional, and has outstanding customer service skills.

4 April 2026
Unprompted review
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Reply from Blinds To Go

Hi Edward, we are thrilled to hear about your experience! We are pleased that Heidi was able to deliver exceptional service to you. Our goal is always to provide the best experience, and we love knowing that yours was no exception. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Both times we purchased blinds and…

Both times we purchased blinds and shades was seamless.

24 May 2026
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Reply from Blinds To Go

Hi Bobbychris, Thank you for the fantastic review! We strive to provide the best experience possible. We are delighted to hear that our commitment was clear to you.

Rated 3 out of 5 stars

The Blinds To Go staff is so nice!!!

The Blinds To Go staff is so nice!
My recent order was disappointing.
The door roman shade is short so the installer has reordered it.
I don’t like that the roman shades don’t line up straight across and the fabric looks so wrinkled. The kitchen shade is great!

24 May 2026
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Reply from Blinds To Go

Hello NeenK, Thank you for your feedback. We're pleased to hear you found our staff to be nice, as we strive for excellent customer service. We're sorry that your recent order didn't meet your expectations. We see that our customer experience manager has reached out to you and reordered the shade. If there are any other concerns, please feel free to reach out to us. We are here to help!

Rated 5 out of 5 stars

Good prices

Good prices

23 May 2026
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Reply from Blinds To Go

Thanks so much Linda! We’re glad you think so,we work hard to keep great quality at great prices!

Rated 5 out of 5 stars

Great Blinds, Price, Service

Great blinds, great commication, arrived early, reasonable price, terrific service by Svitlana at Davenport location.

23 May 2026
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Reply from Blinds To Go

Thanks so much Henry ! Really glad everything went smoothly and that Svitlana took good care of you at Davenport.

Blinds To Go

Rated 5 out of 5 stars

Worth the Wait!

I’ve been searching for blinds for my Bay Window for about 2 years. I was always hesitant and so undecided. Patience is a virtue. Fast forward to a month before Mother’s Day 2026 and I kept seeing these blinds on social media the Zebra Blinds. So I decided to visit the store and see what the hype was about. Glad I did. I instantly knew I had to have them. My husband surprised me with my Mother’s Day gift right on the spot. He purchased the remote ones and I absolutely love them. It gave just the right touch to my home. What a great investment! My design consultant Alina Zorila was knowledgeable and very pleasant to work with. I will definitely be adding more to my home!

8 April 2026
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Reply from Blinds To Go

HelloPablo and Daisy,

Thank you so much for sharing your experience We’re thrilled to hear your journey led you to the perfect choice for your bay window, and that the Zebra Blinds have added such a beautiful touch to your home. Alina will be so happy to know she made the process pleasant and helpful. Enjoy your new blinds and we look forward to helping you with the next rooms!

Blinds To Go

Rated 4 out of 5 stars

They were helpful

They were helpful, pleasant and efficient. I’d use them again, if needed.

16 May 2026
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Reply from Blinds To Go

Hello Jean,
Thanks so much ! We’re really glad you had a positive experience with our team!
Hope to see you again at Blinds To Go!

Rated 5 out of 5 stars

Great experience!

Great experience!
From the in home design consultation to the installation it was a dream!
I would highly recommend Blinds to Go!

15 May 2026
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Reply from Blinds To Go

Thank you so much Jem ! We’re thrilled to hear that you had a great experience from the in-home design consultation all the way through to installation. It means a lot to us that you would recommend us!
We truly appreciate your trust in Blinds To Go and look forward to serving you again!

Rated 5 out of 5 stars

A very happy customer!

I recently had an issue with a pair of blinds I brought into the store for repair (to be sent to the warehouse for repair).The assistance Lystra offered was phenomenal! She was the middle person between the warehouse and I. The problem was resolved to my satisfaction because of Lystra. She's truly an asset to Blinds To Go, as well as to their customers!

21 December 2025
Unprompted review
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Reply from Blinds To Go

Thank you so much for your thoughtful review T ! We’re so happy to hear Lystra provided such phenomenal support throughout the repair process. She truly goes above and beyond for our customers, and we’re glad she was able to help resolve everything to your satisfaction.
We’ll be sure to share your kind words with her and thank you again for choosing Blinds To Go!

Blinds To Go

Rated 5 out of 5 stars
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Reply from Blinds To Go

Hi Darla,
Thank you for your kind words! We’re thrilled to hear the entire process was excellent from start to finish. We truly appreciate your support and thank you for choosing Blinds To Go!

Blinds To Go

Rated 5 out of 5 stars

All three of your associates were…knowledgeable

All three of your associates were helpful, knowledgeable and polite. I am recommending Blinds to Go to my friends and family!!!!!!

14 May 2026
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Reply from Blinds To Go

Thank you so much for your kind words Mary! We’re thrilled to hear that all three of our associates were helpful, knowledgeable, and polite. It means a lot to us that you’re recommending us to your friends and family!

We truly appreciate your trust in Blinds To Go and look forward to serving you again!

Rated 5 out of 5 stars

Installation was completed quickly and…

Installation was completed quickly and efficiently

14 May 2026
Blinds To Go logo

Reply from Blinds To Go

Hi Raquel,
Thank you for your review! We’re so glad to hear the installation was completed quickly and efficiently. Enjoy your new blinds, and thank you for choosing Blinds To Go!

Blinds To Go

Rated 5 out of 5 stars

Great service and product

We are very happy with yhe service we received when we first chose the right kind of window treatment right to the installation. Our sales associate was informative and quite helpful. Both gentlemen who came to our home, first to measure and the second who installed the shutters were prompt and friendly. Thank you.

14 May 2026
Blinds To Go logo

Reply from Blinds To Go

Hi Russell,

Thank you so much for the great review! We’re really happy to hear everything went smoothly from selecting the right window treatments all the way through installation. It’s great to know our team made the process easy and enjoyable for you. We truly appreciate your trust!

Blinds To Go

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