Blinds To Go Reviews 4,919

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 2,279 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and knowledge, making the entire process smooth and easy from selection to installation. The service, including after-sales support, is frequently highlighted as exceptional, with many appreciating the efficiency and care taken during installation. People are very happy with their overall experience, noting the quality of the products and the pleasant user experience. However, some customers also noted issues with product quality, such as broken or missing parts, or blinds that were crooked or cut to the wrong size. A few other people also felt that scheduling appointments was difficult for those working full-time, and some experienced problems with remote delivery or syncing motorized shades.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as professional, friendly, and... See more

Product

Consumers find product quality to be ambiguous, with many expressing satisfaction with their purchases,... See more

Service

Reviewers highlight positive aspects of service, with many praising the efficiency and professionalism from... See more

Quality

Reviewers mention ambiguous feedback about quality, with many customers expressing satisfaction with their... See more

User experience

Users describe positive interactions with user experience, highlighting the ease and smoothness of the entire... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been purchasing Our family and Business blinds and shades at Scarborough Kennedy store for over 30 years. Had made many purchases there. All staff are very professional and take every car... See more

Company replied

Rated 5 out of 5 stars

Initial appointment was great. She knew her product and applied my coupons per my request. Measuring appointments was easy. Installation was very efficient and he explained everything before he lef... See more

Company replied

Rated 5 out of 5 stars

We are very happy with yhe service we received when we first chose the right kind of window treatment right to the installation. Our sales associate was informative and quite helpful. Both gentlemen w... See more

Company replied


Company details

  1. Window treatment store
  2. Blinds shop
  3. Curtain Shop
  4. Decoration and Interior Design Store
  5. Interior designer

Written by the company

At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.


Contact info


4.5

Excellent

TrustScore 4.5 out of 5

5k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My experience at Blinds To Go was…

My experience at Blinds To Go was excellent. The location has very friendly helpful staff so ordering & pickup was quick & easy. Blind installation was a breeze. The blind quality is excellent too.

23 May 2026
Blinds To Go logo

Reply from Blinds To Go

Thank you for sharing your experience Sherry . We're really glad you're happy with your blinds

Rated 5 out of 5 stars

Tres bien

Tres bien. Excellent service.

26 May 2026
Blinds To Go logo

Reply from Blinds To Go

Merci pour cet excellent commentaire, Julie !

Rated 5 out of 5 stars

The products are great

The products are great, and the service is top-notch! Highly recommend

26 May 2026
Blinds To Go logo

Reply from Blinds To Go

Thanks for the recommendation Tahnee! We are so thrilled to hear this!

Rated 5 out of 5 stars

We had a great experience purchasing shutters and blinds

We had a great experience purchasing our California shutters and motorized blinds. Hana Elomrani was very helpful walking us through the whole process. Measuring and installation of the shutters and blinds was flawless. Highly recommend Blinds to Go.

26 May 2026
Blinds To Go logo

Reply from Blinds To Go

Thank you so much for your high praises and recommendation, Avis! We love to hear this!!

Rated 5 out of 5 stars

The process was seamless from order to…

The process was seamless from order to installation. Ease with communication and installation was amazing.
Chris installed and was kind and fast, with such a great attitude.
Thank you, highly recommended.

2 June 2026
Blinds To Go logo

Reply from Blinds To Go

We are so pleased to hear your whole experience was seamless and amazing! We appreciate your kind words and recommendation Eileen!

Rated 3 out of 5 stars

Our sales agent Sabita was excellent

Our sales agent Sabita was excellent. The problem was once we were notified that our blinds were in I called the store to confirm. The woman indicated that they had our blind. We travelled 2-1/2 hours to find out they did not have our blinds at the store. 5 hours of wasted time & gas. They did offer to courier the blind to us the following week. I felt they could have reduced the price for our inconvenience. They did apologize.

30 May 2026
Blinds To Go logo

Reply from Blinds To Go

Hi Richard,
While we are thrilled to hear that Sabita provided great service for you; we are very sorry for the inconvenience you experienced. It looks like your order was originally placed with installation (which is why you received the confirmation that it had arrived and was ready to be scheduled). It seems there was a misunderstanding since the store was not expecting you to pick it up directly (our installers do this themselves for installs). Once we learned you no longer wanted installation, we refunded those charges and shipped the blinds directly to your home to save you another trip. Again, we apologize for the mix up and appreciate your understanding.

Rated 5 out of 5 stars

Professional staff

Professional staff. Excellent products

2 June 2026
Blinds To Go logo

Reply from Blinds To Go

This is wonderful to hear!! Thank you so much for your kind review!

Rated 4 out of 5 stars

Staff very informative and friendly

Staff very informative and friendly. Order was processed very quickly.

1 June 2026
Blinds To Go logo

Reply from Blinds To Go

Thank you for the great review, Judy! Please let us know if there is anything else we could have done to make your experience even better!

Rated 5 out of 5 stars

The installer Keith was fantastic

The installer Keith was fantastic! He was so polite and professional he went above and beyond!!

1 June 2026
Blinds To Go logo

Reply from Blinds To Go

Thank you so much for taking the time to share your wonderful feedback with us, Laurie! We are thrilled to hear that Keith provided you with such a positive experience. Your kind words about Keith's politeness and professionalism will certainly be shared with him and the rest of our team.

Rated 5 out of 5 stars

The customer representative was very…

The customer representative was very informative did not try to add other items to my purchase and was very informative.

The installer Carlos was very nice, neat and patient with me. Would I recommend Blinds To Go...yes and thanks

24 May 2026
Blinds To Go logo

Reply from Blinds To Go

We truly appreciate your wonderful feedback! It's fantastic to hear that our representative was informative and that our installer provided such excellent service. Thank you for your recommendation Deborah!

Rated 5 out of 5 stars

Helpful

Helpful , patient service.
Low price

24 May 2026
Blinds To Go logo

Reply from Blinds To Go

All great things that we love to hear! Thank you for your review!

Rated 5 out of 5 stars

I found the process from beginning to…

I found the process from beginning to end was very smooth. No matter at what stage I was at, everyone was punctual and professional. Additional Kuddos to the install team, they were very efficient and clean. I recommend Blinds to Go if you're looking for a little extra service and professionalism.

31 May 2026
Blinds To Go logo

Reply from Blinds To Go

We are so pleased to hear that your experience with us was smooth, punctual and professional. We appreciate your kind words and recommendation Lucia!

Rated 5 out of 5 stars

Overall the service was exceptional..

Overall the service was exceptional... the slaes ppl were very helpful and the instalation was done by a pro....i love my new blinds and curtains/drapes... thank you!

31 May 2026
Blinds To Go logo

Reply from Blinds To Go

This is wonderful to hear, Chris! Thank you for leaving us such a great review!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look