I have been purchasing Our family and Business blinds and shades at Scarborough Kennedy store for over 30 years. Had made many purchases there. All staff are very professional and take every car... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.
101 E State Rt 4, 07652, Paramus, United States
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing service. Qualified technician with expert advice.
Have gone to Blinds to Go for years and years.
Wouldn’t go anywhere else.

Reply from Blinds To Go
Salesperson(Shawn) good
Measurement tech-good
Installer -ok-nice but put one set of blinds in bracket incorrectly
Return Installer (Jeff) spotted issue right away and snapped blinds into place as well as testing the others
Trouble shooter(Jamie) good
Customer Service -bad. Anytime I called , they refused to help. I always had to go to a higher level to get appts around my work schedule. Even when the blinds fell down an hr after installation, they refused to get me an immediate appt. The customer relations person finally got someone to return and adjust. The product is great -the salespeople and specialists are professional but the people I had to call for service really need to be trained properly.

Reply from Blinds To Go
The worst experience of my lifetime. They have messed up my order several times and very slow to respond. The salesperson blames the designer who blames the factory who blames the installer one and two etc. No accountability by anyone at all. It has taken multiple calls for anyone to even respond and correct the order. It still remains pending after several weeks of chasing. Order number 434375

Reply from Blinds To Go
Charlie, the installer, was fabulous! He was knowledgeable, friendly, and efficient.
Would recommend him highly!

Reply from Blinds To Go
Sales folks did a wonderful job of giving us what we needed. The Installer put up the three blinds quickly. Over all happy.

Reply from Blinds To Go
Lystra made my appointment so seamless, easy and stress free. She was so professional - already prepared with a quote but also offered other options when I came in person to meet with her. She is sending samples to my house so I have them before my measurement appointment and made the entire process so easy to follow. I am so pleased with how quickly she was able to set up the appointment and walk me thru the ordering process. She is a wonderful employee!! Thank you again for your help, advice and time today.

Reply from Blinds To Go
Great from the measurements to installation!!!!!! I would highly recommend them for all your needs!!

Reply from Blinds To Go
Great customer service and excellent product. Kudos to the installers Matthew and Joe.

Reply from Blinds To Go
Excellent service from all staff.. very happy with my purchase will highly recommend to family and friends!

Reply from Blinds To Go
Service was great and the blinds are easy to manage and provide sufficient coverage.

Reply from Blinds To Go
From beginning to end, from ordering to installation, everything was super simple and easy. I am really happy with what I ordered!

Reply from Blinds To Go
We had a smooth experience from the consultation to the final installation! The product is exactly as discussed and arrived within a reasonable timeframe. Would recommend!

Reply from Blinds To Go
My experience was great. The curtains and blinds they look great. The guys
worked hard and finished it in one day. 😊 thanks.

Reply from Blinds To Go
Alina Zorila was extremely helpful in helping to choose the correct blinds to install. Her expertise is exceptional. Her personality and customer service is wonderful and makes you comfortable to choose the right blinds. The technician installed in no time and I am totally satisfied with my choice.

Reply from Blinds To Go

Reply from Blinds To Go

Reply from Blinds To Go
All aspects of the proess were great, from the sales to the installation.

Reply from Blinds To Go
The store made me feel welcome and answered every question, gave me an excellent customer experience I will strongly recommend you shop with Nicole … very knowledgeable individual

Reply from Blinds To Go
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.