Delivered a bed to the wrong address, claiming it was our address despite nothing on our doorbell and our back/alley not the one on the photos sent. Unprofessional customer service. No bed and threate... See more
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Blisswood’s customer service has been appalling. I purchased two egg chairs advertised with removable, washable cushion covers. Due to what is clearly a manufacturing defect, the covers are act... See more
DOUBLE BED DELIVERED WITH 4 BRACKETS MISSING COMPLAINED 2 BRACKETS SENT COMPLAINED NO REPLY STILL UNABLE TO PUT BED TOGETHER 1 WEEK AND STILL SLEEPING ON FLOOR
I purchased a door canopy from Blisswood & I am extremely satisfied with the product, the customer service staff (both on phone & email) & with the website. From start to finish the experience has bee... See more
Company replied
Company details
- Furniture Manufacturer
- Bedroom furniture shop
- Home Furniture Shop
- Furniture wholesaler
- Office Furniture Shop
- Outdoor furniture shop
Written by the company
Blisswood is a comprehensive one- stop provider of top-tier home and office furniture, with its own in-house Manufacturing facility, that offers a wide selection of high quality sophisticated, stylish designs. At Blisswood, our Furniture and home furnishing products are designed with Quality, Durability, and affordability in mind. We carry a wide selection of Dining rooms, Living rooms, Study rooms, Bedrooms, and Bathroom furniture & furnishing products.
Contact info
47 HYTHEGAT, PE4 7ZP, Peterborough, United Kingdom
- 01444390355
- salesblisswood@gmail.com
- blisswood.co.uk
2.3
Poor
193 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It was amazing customer experience
It was great customer service, answered swiftly and helped, perfect from the team
31 May 2024
Unprompted review
Reply from Blisswood Limited
Dear Ben,
Thank you for sharing your experience with this positive feedback with us. We are glad to hear that we are able to resolve your reported concern and you are satisfied with our customer services. It is always grateful to know that our efforts are being appreciated by our valued customers.
Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Keep Shopping!
Brilliant Chair
Brilliant Chair, and very fast delivery, came much sooner than I expected, and very easy to assemble, looks real good, very happy with it.
17 May 2024
Reply from Blisswood Limited
Dear Steve,
Thank you for sharing your experience with this positive feedback with us. We are glad to hear that you are satisfied with our service. It is always grateful to know that our efforts are being appreciated by our valued customers.
Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Thank You!
Reply from Blisswood Limited
Dear Ryan,
Thank you for sharing your experience with this positive feedback with us. We are glad to hear that you are satisfied with our service. It is always grateful to know that our efforts are being appreciated by our valued customers.
Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Thank You!
Superb quality
delivery was super quick, products a fab price and great quality - our radiator covers have changed the look of our hallway and dining room completely
15 May 2024
Reply from Blisswood Limited
Dear Deborah,
Thank you for sharing your experience with this positive feedback with us. We are glad to hear that you are satisfied with our service. It is always grateful to know that our efforts are being appreciated by our valued customers.
Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Thank You!
Reply from Blisswood Limited
Dear Mr. Shaw,
Thank you for sharing your experience with this positive feedback with us. We are glad to hear that you are satisfied with our service. It is always grateful to know that our efforts are being appreciated by our valued customers.
Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Thank You!
Reply from Blisswood Limited
Dear Gaurav,
Thank you for sharing your experience with this positive feedback with us. We are glad to hear that you are satisfied with our service. It is always grateful to know that our efforts are being appreciated by our valued customers.
Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Thank You!
Delighted with the office chair ordered…
Delighted with the office chair ordered from Blisswood. One of the cheaper ones but still looks good and is comfortable. Blisswood was easy to order from and delivery was fast and on time. Would recommend!
8 May 2024
Reply from Blisswood Limited
Dear Nicola,
Thank you for sharing your experience with this positive feedback with us. We are glad to hear that you are satisfied with our service. It is always grateful to know that our efforts are being appreciated by our valued customers.
Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Thank You!
It would have been helpful to have…
It would have been helpful to have known beforehand that self assembly would be required, other than that am pleased with the result.
9 May 2024
Reply from Blisswood Limited
Dear Sid,
Thank you for sharing your experience with this positive feedback with us. We are glad to hear that you are satisfied with the purchase. It is always grateful to know that our efforts are being appreciated by our valued customers.
Regarding the assembly of the item we have mentioned in the product description that the self assembly of the item is required. Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Thank You!
Very poor quality
5 May 2024
Reply from Blisswood Limited
Dear Customer,
We are sorry to hear that you are not satisfied with the quality of the delivered item. It is certainly not the experience we want our valued customers to have.
Your satisfaction is out top priority and to assist you better, we have sent an email to you and would request you to share the requested details in the email so that we can resolved the concern you have raised or encountered with the item.
Thank You!
Canopy
All was fine , arrived on time, fitted next day , looks good , just waiting for some rain to test , but no rush
2 May 2024
Reply from Blisswood Limited
Dear John,
Thank you for sharing your experience with this positive feedback with us. We are glad to hear that you are satisfied with our service. It is always grateful to know that our efforts are being appreciated by our valued customers.
Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Thank You!
Poor quality and shocking service
Blisswood's 8-Point Office Massage Chair is described as "Ultimate Comfort and Relaxation" Pfffff
Ordered in December, and it's now April, and this one has an armrest that has come loose and will not tighten up and the seat is so uncomfortable as you can feel every massager underneath it.
It is the most UNCOMFORTABLE and UNRELAXING chair I've ever owned!
The company when contacted, even though it's under its 1 year warranty period only offered a 25% refund!!!!
They said It's not a manufacturing fault, it's because we've "USED" the chair!!!
Yes, I admit, we've sat in this chair for maybe 30 minutes per day, and before they question it, I only weigh 9 stone!
Shoddy goods from a shoddy company!
Save your time and money, and get decent goods from a decent company!!!
The company tried to get me to remove my original Trustpilot review to receive a partial refund, which I did, they then asked me to cancel my PayPal dispute to receive a partial refund, but upon realising that I would not be able to reopen it if they did not partially refund me, I refused.
Thankfully PayPal looked at the dispute and refunded me in full as they agreed that the Consumer Rights Act of 2015 was on my side and Blisswood was indeed breaking its terms.
Never be afraid to stand up for your rights!
22 April 2024
Unprompted review
Reply from Blisswood Limited
Dear Customer,
We are sorry for the inconvenience which has been caused to you. However, this purchase was done on December, 2023 and the issues which you have raised does not cover under the manufacturing warranty.
But being a valued customer, we have offered you a partial refund upon which you have agreed and when we have tried to refund the amount, we have noticed that you have opened the dispute for the transaction due to which we are unable to process the refund and that is the reason we have requested you to close the dispute so that the agreed refund can be processed.
Thank You!
Reply from Blisswood Limited
Dear Ali,
Thank you for sharing your experience with this positive feedback with us. We are glad to hear that you are satisfied with our service. It is always grateful to know that our efforts are being appreciated by our valued customers.
Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Thank You!
Easy to put together and looks ok but…
Easy to put together and looks ok but top is whiter than the rest of the unit some draws catch a little when opening and shutting draws are very small inside so can’t get a lot in them all in all a bit disappointed with this product.
21 April 2024
Reply from Blisswood Limited
Dear Martine,
Thank you for sharing your experience with this positive feedback with us. We are glad to hear that you are satisfied with our service. It is always grateful to know that our efforts are being appreciated by our valued customers.
Your satisfaction is our top priority, and if you had any concerns related to the items then kindly connect with us on Salesblisswood@gmail.com
Thank You!
My buying experience
The delivery was amazingly fast, my office chair came the next day. For the price I thought I get a lower quality office chair but I was wrong and very pleasantly surprised with the build quality and easy to follow instructions. I would recommend Blisswood 100%.
21 April 2024
Reply from Blisswood Limited
Dear Peter,
Thank you for sharing your experience with this positive feedback with us. We are glad to hear that you are satisfied with our service. It is always grateful to know that our efforts are being appreciated by our valued customers.
Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Thank You!
Gorgeous Marble effect coffee table
Bought a white marble effect coffee table from Blisswood and we are really impressed with the quality. It’s very heavy (a good thing for us) and looks amazing. One small suggestion would be to provide a better material for the steel component and I would be happy to pay more.
Highly recommend.
3 April 2024
Unprompted review
Reply from Blisswood Limited
Dear Customer,
Thank you for sharing your experience with this positive feedback with us. We are glad to hear that you are satisfied with our service. It is always grateful to know that our efforts are being appreciated by our valued customers.
Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Thank You!
Really helped us when a part was…
Really helped us when a part was missing sorted the problem out asap thank you
10 April 2024
Unprompted review
Reply from Blisswood Limited
Dear Kelly,
Thank you for sharing your experience with this positive feedback with us. We are glad to hear that we are able to resolve your reported concern and you are satisfied with our customer services. It is always grateful to know that our efforts are being appreciated by our valued customers.
Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Keep Shopping!
SUPER CUSTOMER SATISFACTION
The best thing is the service that they have offered and they are ready to go to any level for better customer satisfaction. This gave me an interest to choose this.
12 April 2024
Reply from Blisswood Limited
Dear Tejash,
Thank you for sharing your experience with this positive feedback with us. We are glad to hear that we are able to resolve your reported concern and you are satisfied with our customer services. It is always grateful to know that our efforts are being appreciated by our valued customers.
Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Keep Shopping!
Reply from Blisswood Limited
Dear Kafayat,
Thank you for sharing your experience with this positive feedback with us. We are glad to hear that you are satisfied with our service. It is always grateful to know that our efforts are being appreciated by our valued customers.
Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Thank You!
Very pleased with the quick and free…
Very pleased with the quick and free delivery. Dining chairs were easy to put together and are sturdy. They look good and go well in the room. Very pleased with the product and delivery.
9 April 2024
Reply from Blisswood Limited
Dear Lorrainne,
Thank you for sharing your experience with this positive feedback with us. We are glad to hear that you are satisfied with our service. It is always grateful to know that our efforts are being appreciated by our valued customers.
Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Thank You!
Terrible office chairs
Terrible office chairs. Whoever designed them must have been stealing someone else's projects, reduced quality of any part of it and put together as 'luxury chairs'. I just got a refund after a month from a supplier because the chair started falling apart, was squint!, extremely noisy and felt unsafe to the point I contacted the sales. Terrible quality and terrible execution.
5 April 2024
Unprompted review
Reply from Blisswood Limited
Dear Kamil,
We are sorry if you had a bad experience with the chairs if you have purchased from our end. However, we have thoroughly checked the records but unable to find any purchase/order details.
We would request you to kindly connect with us on Salesblisswood@gmail.com so that we can assist you further.
Thank You!
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