Bluefin SUP Reviews 

Awesome products and the after sales customer service I received has been exceptional. Really very highly recommended.

We have two Cruise lite boards that we love. They combine being light and sturdy and easy to move about on the water. Contacted Bluefin as one fin did not seem to fit as well as the other and a replacement is on its way. Easy to reach, pleasant, efficient customer service. Would highly recommend

Excellent quality SUP boards and would recommend highly. However, don’t buy the kayak conversion kit because the additional paddle blade is simply a replica of the original blade… so the blades end up being in line rather than at an angle so it doesn’t work at all as a kayak unless you want wrist injuries. I contacted Khareen and the response I got simply showed that the design team have gotten very lazy and can’t be bothered designing a kayak kit that actually works. I’ve ended up buying a different brand which is a shame as the quality of the materials is great.

Thrilled with my purchase and shopping experience with Blufin. Don’t hesitate to shop with this company where the customer always comes first. If still not convinced, read rest of reviews.

The Support from Bluefin is great. They do everything what they can do.
I become my Mammoth Paddelboard now :D

Grettings

Björn

Brilliant paddle boards and when I needed support (having lost something) Khareen in the support centre was super fast, communicated really well and got everything sorted in a flash

Khareen was very helpful with my query today and got things sorted.
I love my Bluefin 10.8 Cruise as it's stylish, Colourful, Full of fittings for optional accessories and made very well. I would always recommend Bluefin to anyone thinking of buying a paddleboard.

Im a water sports provider in Ireland, I have tryed and loved most of the giant sup board and got my money worth out of them. Until i got a Blue Fin Mammoth inflatable sup, I had problems from the strat and the way it goes back into the bag it comes with is the biggest problem you have to fold sup to fit in. It makes the deck start to come lose and fall off. I rang about the issues I was having because it comes with 5 year warranty (part of the reason I bought it) the warranty covers Notting by the looks of it and they never sorted anything for me, I had bought cheaper giant sups at the same time that are still going and the blue fin Mammoth Lasted weeks, so I would never recommend them to anyone that ask me, blue fin sups are badly built and no customer service after you buy,

I have had the cruise 10.8 for a few years now! And wow, compared to other boards I’ve used, I’m soooo impressed with how sturdy and durable it is. I love how I can convert it and use as a kayak when I just want a chilled adventure too.

Excellent product. I'm very pleased with my Bluefin cruise 15 sturdy, well constructed cruise ship of a SUP. Customer service and communication was second to none. Together with speedy delivery in time for the Easter weekend I couldn't be happier.

Best boards ever, own Bluefin Carbon Cruise 12” … cant believe how sturdy and stabile board is , deffo feeling safe on my sea and caves adventures, sometimes cliffs / caves edges might be sharp and my board still alive 🥹🥹🥹🫶 best performance designs ever!!!

I had a faulty item, however customer service was exceptional and replaced without quibble immediately. Thankyou Joe at Bluefin.

Great and fast customer service. The boards I bought (2x10,8”) made me a great impression. Good quality.

75 years old and decided to start paddle boarding. Ordered blue fin cruise 10.8 and was blown away by how well it was constructed. Have not had a chance to use it on the water yet but spring is around the corner. I am totally confident that it will perform as well if not better than advertised.

Great quality boards and aftercare customer service

Fantastic boards at great prices. Clear communication throughout the delivery process, and on hand to sort out any issues and give advice. Strongly recommend this company!

Great company - quality products decent price and most importantly great customer service for any issues

5 star assistance from bluefin support.
Khareen in particular was very helpful and helped sort things out for me.
Thank you

Very thorough support and response

I ordered a SUP package from Bluefin. Everything was going fine until my delivery mysteriously didn’t arrive from DHL. Nobody from Bluefin contacted me about it I had to contact both DHL and Bluefin after a number of days had passed since the original delivery date. Bluefin said they would investigate this with the carrier and then I had no update for a number of days until I eventually chased it up with them to which they told me they were still waiting for a response. Each day following this, I chased up myself, no updates from them and never any positive news until I eventually cancelled my order. Once I did this, I was made to complete a few forms to confirm I would notify them if I had received the item. They asked if I wanted them to resend the item or just cancel no apologies for the weeks of waiting and having to chase this myself. They then made me sign the forms by hand not sure why a digital signature was not sufficient. Now made to wait ages for my refund. Funny how companies like this can take your money in seconds, fail to deliver their end of the deal and then take weeks to refund you the money. Judging by some of the reviews on here I presume if everything goes well they are a decent company but absolutely atrocious if things go poorly. Really disappointed would not recommend as you will be sorry if anything goes wrong.