Blue Herring Mortgage & Protection Services LtdReviews 

46
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Layla is amazing! Absolutely nothing is too much. The level of detail and care that she goes into is more than we’ve ever known using anyone else. She is so lovely to deal with, makes everything so ea... See more

Rated 5 out of 5 stars

Layla came recommended to us and we can now see why. As first time buyers we were completely new to the process and Layla made everything really clear and easy to understand. Any questions we had were... See more

Rated 5 out of 5 stars

Layla not only sorted us a great mortgage rate and helped us navigate our insurance, but she was a calm, knowledgeable and patient while she guided us through something we've never done before. Having... See more

Rated 5 out of 5 stars

Layla has been absolutely amazing throughout the whole process. As first time buyers we had no idea what we was doing, Layla guided us through each step and made us feel so comfortable. Any questions... See more

Company details

  1. Mortgage broker

Written by the company

Blue Herring Mortgage & Protection Services Ltd will assist you through the home buying process, moving or remortgage process with clear and informative advice alongside a friendly ear to answer any queries you may have.


Contact info

4.8

Excellent

TrustScore 5 out of 5

46 reviews

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4.8

All reviews

(46)

23 reviews in the last 12 months

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Rated 5 out of 5 stars

We love Layla

We love Layla! This is the second time I have used Layla with supporting with my mortgage. She makes the process so painless, communication is fantastic and no question is a silly question. She goes above and beyond to ensure you understand. Her service is out of this world. Thank you so much Layla. If you’re looking for a mortgage advisor, she’s your lady.

30 June 2026
Unprompted review
Rated 5 out of 5 stars

Incredible!

Layla is amazing! Absolutely nothing is too much. The level of detail and care that she goes into is more than we’ve ever known using anyone else. She is so lovely to deal with, makes everything so easy, no question is a stupid one & she will go out of her way for you anytime - even outside of her working hours. She is head & shoulders above anyone else in the game. We will continue to recommend her to every one x

26 June 2026
Unprompted review
Rated 5 out of 5 stars

Layla is the BEST in the game 👏🏼

Layla is the BEST in the game 👏🏼 was extremely helpful in recommending us down the most affordable and suitable route for us when buying our second home & was always available to answer questions and queries we had with not just the mortgage/porting process but also just moving home in general! She personalised quotes for insurances perfectly for us & gave us recommendations of what would be the best cover to have for our young children and as a couple. Layla is full of life and such a kind bubbly person, always making you feel comfortable and supported throughout😊
Would 100% recommend to a friend, 10/10 service! Thanks Layla🤍

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic

Layla has been absolutely fantastic - incredibly professional, supportive, and consistently goes the extra mile to make sure everything runs smoothly. Her guidance and dedication made the whole process feel so much less stressful. We’re extremely grateful for everything she has done for us and wouldn’t hesitate to recommend her to anyone looking for expert mortgage advice.

20 February 2026
Unprompted review
Rated 5 out of 5 stars

I could not recommend Layla enough for…

I could not recommend Layla enough for her mortgage services. Layla was so helpful throughout the whole mortgage application process. She made everything really easy for me and was very prompt at responding to any questions I had making sure to explain everything so I fully understood. She talked me through the different mortgage options I had and the terms and conditions of the mortgage I chose.

25 February 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Service

From start to finish Layla explained the process and made it really clear. She was on hand to answer any questions, no matter how small. We received regular progress updates and advice on what we should do when. We even got a message on our moving in day to say 'Good luck with the move' and Layla arranged for a welcome gift to be sent to our address. This was a lovely touch and showed we were valued by her. I would highly recommend Layla to anyone looking for a new mortgage for an existing property or moving house. Absolute first class service.

23 January 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding, thoughtful and conscientious

I recently worked with Layla for a mortgage drawdown and she was outstanding from start to finish. She took the time to understand how I process information as a neurodivergent customer and adapted her approach so that everything was clear and straightforward. Nothing was overcomplicated and nothing was rushed. It was simply solid and thoughtful guidance.
She was incredibly conscientious with the advice she provided, and made sure I understood my options. She also ensured that the products recommended were genuinely right for me. I felt confident throughout that I was making the best possible financial decisions.
If you want someone who is knowledgeable, patient and genuinely committed to getting things right, I would recommend her without hesitation.

24 November 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Layla came recommended to us and we can now see why. As first time buyers we were completely new to the process and Layla made everything really clear and easy to understand. Any questions we had were answered super quickly and due to her quick turnaround we secured a lower interest rate right before they were due to increase. We can’t recommend Layla highly enough!

7 November 2025
Unprompted review
Rated 5 out of 5 stars

We couldn’t recommend Layla enough

We couldn’t recommend Layla enough! From start to finish she made the whole process so clear and easy for us. She has a wealth of experience and contacts, and ensured we were able to get the very best rates available to us.

We even received a beautiful little moving in gift too 🎉

Whether youre Looking for a New house or simply in need of remortgaging, make sure you get in touch with Layla and see first hand what she can do for you.

7 November 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely would recommend 5☆'s & more!

I have personally recommended Layla to my nearest & dearest. Layla is very knowledgeable, & direct - which I really appreciate, she is honest and gets things done! Layla is very organised, and efficient at moving other professionals along when they are dragging their feet! (& you, should you need it! Ha! But it's always done with kindness & your best interests) She explains what's happening and what it means so that you are able to make informed decisions, and gets great deals. Layla has a brilliant ability to make the process as smooth, & reducing any anxiety. We have been using her for years and will continue to do so as we've always felt safe in her professional hands! Would recommend!

12 November 2025
Unprompted review
Rated 5 out of 5 stars

Professional with amazing attention to detail and super ability to jargon bust!

Layla is a professional, through and through, she will ensure that all your mortgage issues are handled quickly and with immaculate detail. However, the reason why I cannot recommend her highly enough, is because of her down to earth, personal approach, unlimited patience and always willing to go the extra mile to help you understand the process or any jargon.
We have been using Layla now for nearly 10 years and it’s always a joy, she always gets us the best offers and makes sure we are comfortable and more importantly understand what’s happening.

12 November 2025
Unprompted review
Rated 5 out of 5 stars

11/10

Really knowledgable, personable and helpful throughout the whole mortgage process. Everything ran smoothly and Layla made sure I had the best deal possible. Highly recommend and I will be coming back.

21 July 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant

Layla is absolutely brilliant, great at communicating throughout the process and it’s clear she really cares about her clients, going above and beyond to answer questions and solve issues when they arise. I have just moved into my dream home and have only done so with Layla’s help and support. Would definitely recommend Layla to anyone.

17 October 2025
Unprompted review
Rated 5 out of 5 stars

Layla is amazing!

Layla is amazing! Me and my partner could not recommend more as a mortgage advisor. Layla is very professional, so helpful and went above and beyond for us. We are so thankful for everything she’s done and we will definitely be using her again.😊

3 February 2025
Unprompted review
Rated 5 out of 5 stars

Layla is fab :)

Layla is fab! She is so supportive and doesn’t make you feel silly with all the questions you have! I have used her twice and will use her again in future! Would highly recommend! :)

29 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service and advice

Layla has been spot on in supporting us in a mortgage process. Always in contact with have great advice. Made herself available at all times given our different working hours. Couldn't have asked for more support.

26 September 2025
Unprompted review
Rated 5 out of 5 stars

5-Star Service All The Way

Layla was recommended to us through a friend and she really was fantastic to work with, 5 star service all the way. My husband & I were first time buyers so had no idea what to expect from the house buying process. She helped us set our budget which was completely different to what we first thought so she set us on the right path from the beginning. Her advice was tailored to our circumstances so it helped us navigate our way through everything. With her knowledge of the industry she helped explained processes to us and put us at ease every step of the way. She was friendly, helpful and professional throughout. We don't live anywhere near where Layla is based but it was not a problem everything could be done via phone calls, emails and video calls.
We couldn't recommend Layla highly enough.

5 September 2025
Unprompted review
Rated 5 out of 5 stars

What a lovely lady x

I hadn't moved in years so really didn't know what I was doing when I decided to move a few months ago. Layla was recommended to me by a friend & I'm so glad she was!
From the initial contact to completing on both my sale & purchase, Layla has been brilliant. Pretty much everything was done remotely or over the phone. All my appointments with her, were worked around my schedule, sometimes meaning she was up super early bless her, but Lay was so accommodatong, she is so positive & always has a smile on her face.
Layla kept me informed throughout the whole process & was incredibly understanding & helpful; getting me a great mortgage and income protection that was within my budget.
I highly recommend Layla, Blue Herring Mortgage & Protection Services. I'm already diarised for when my mortgage review is due 🥰

1 September 2025
Unprompted review
Rated 5 out of 5 stars

A patient guide for first time buyers

Layla not only sorted us a great mortgage rate and helped us navigate our insurance, but she was a calm, knowledgeable and patient while she guided us through something we've never done before. Having a mortgage broker like Layla took a lot of stress out of the process of buying our first home. Thank you!

11 September 2025
Unprompted review

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