Blue Herring Mortgage & Protection Services LtdReviews 

46
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Layla is amazing! Absolutely nothing is too much. The level of detail and care that she goes into is more than we’ve ever known using anyone else. She is so lovely to deal with, makes everything so ea... See more

Rated 5 out of 5 stars

Layla came recommended to us and we can now see why. As first time buyers we were completely new to the process and Layla made everything really clear and easy to understand. Any questions we had were... See more

Rated 5 out of 5 stars

Layla not only sorted us a great mortgage rate and helped us navigate our insurance, but she was a calm, knowledgeable and patient while she guided us through something we've never done before. Having... See more

Rated 5 out of 5 stars

Layla has been absolutely amazing throughout the whole process. As first time buyers we had no idea what we was doing, Layla guided us through each step and made us feel so comfortable. Any questions... See more

Company details

  1. Mortgage broker

Written by the company

Blue Herring Mortgage & Protection Services Ltd will assist you through the home buying process, moving or remortgage process with clear and informative advice alongside a friendly ear to answer any queries you may have.


Contact info

4.8

Excellent

TrustScore 5 out of 5

46 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(46)

23 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thank you Layla.

Huge thank you to Layla for making re mortgaging so you easy and stress free (again!). This is my third time using Layla and she is so knowledgable, professional and prompt.

The goal has always been reducing the term, over paying and getting rid of the mortgage off as soon as possible and Layla always finds the best deals for both my mortgage and my life insurance / income protection policies.

30 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

I had a bad experience in the sale of my property over a long period due to sales falling through etc. Leigh was not only supportive but also very patient. Even without any financial gain at one point, she was always willing to help and advise when needed. I would highly recommend.

6 August 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

This is our third time using Layla- 2 house moves and one remortgage and we will be using her next time too! She keeps you updated regularly via messages so you can reply at your convenience, constantly tries to get you a better rate (for us even right up to the last minute), she explains everything you need to know and performed a small miracle helping us buy our dream home even though I was on maternity leave! We couldn’t recommend her enough. She even came to deliver us a moving in box on completion day - best of the best!

16 June 2025
Unprompted review
Rated 5 out of 5 stars

Great experience in working with Layla…

Great experience in working with Layla to get us a mortgage for our house.
We found Layla very friendly, approachable and thoroughly professional throughout the whole process and she was always there to help us if we needed anything doing or even just some professional advice about any queries we had.
10/10 would highly recommend,
Thank you Layla!

1 July 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant from start to finish!

Absolutely brilliant from start to finish!
As first-time buyers, we were nervous and completely new to the whole process, but Layla made everything so easy to understand and completely stress-free. She was always one step ahead—quick to respond, incredibly clear in her explanations, and genuinely looked out for our best interests the entire way through. What really stood out was how proactive she was—nothing ever felt like too much trouble. We always felt in safe hands. I wouldn’t hesitate to recommend Layla to anyone buying a home. She’s been outstanding!

10 March 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, quick responses just what you need when going through something stressful.
Layla helped me with any questions I had for her in plenty of detail making sure I was clear with everything!
Nothing was a problem I felt I could reach out to her with anything!
Couldn’t rate her enough!
Highly recommend!
I had really sweet and thoughtful gift package when I arrived at my new property! Really Lovely touch!

13 February 2025
Unprompted review
Rated 5 out of 5 stars

Great service and thoroughly recommended

Great service, thoroughly recommended!

Layla was proactive, attentive, responsive and always professional! She explained everything in detail and took the time to answer any of our questions as soon as we sent them. I can’t fault the service. Layla even proactively updated our mortgage application after the BOE rates dropped to make sure we got the best deal, something I wasn’t even aware was possible after our initial mortgage offer was in place! I’d happily recommend Layla to all of my friends and family.

17 April 2025
Unprompted review
Rated 5 out of 5 stars

Layla has been absolutely amazing…

Layla has been absolutely amazing throughout the whole process. As first time buyers we had no idea what we was doing, Layla guided us through each step and made us feel so comfortable. Any questions we had she responded so fast. We definitely couldn’t do this process without her, I could not recommend her enough!

31 March 2025
Unprompted review
Rated 5 out of 5 stars

5 STAR SERVICE! The best!

Layla was fantastic through every single step of us buying our first home, professional, thorough and super helpful!

We knew nothing before we started and didn’t know where to begin, she made it so easy and straight forward we cannot thank her enough! She has made this whole process so enjoyable and exciting rather than stressful! We couldn’t believe how quick the whole thing was. I highly recommend her services!

26 March 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic mortgage specialist

A professional , thorough, personal and friendly service received from Layla from our first initial enquiry through to completion day.
Laylas knowledge and expertise in not only mortgages but insurances is second to none.
No question ever felt like a silly one and she explained everything clearly and without any jargon which was very reassuring.
Cannot recommend Layla and Blue Herring highly enough.

14 February 2025
Unprompted review
Rated 5 out of 5 stars

Layla was fantastic from start to…

Layla was fantastic from start to finish and ensured that we were fully updated every step of the process. This was something we highly valued as we had previously been let down in this department with other companies. Layla went above and beyond to secure us the best rates very swiftly which we are delighted about! Highly reccomend Layla!

18 December 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, very friendly and helpful with every query even outside the working hours.
Highly recommended and we will be definitely using Layla's services again.

10 January 2025
Rated 5 out of 5 stars

Professional & Knowledgeable 10/10

Whether your looking to buy your first property or remortgage and move home - Speak to Layla … Incredible from
start to finish, professional & so knowledgeable in all areas - Layla will do her best and work tirelessly to help you, taking away any worries or uncertainty you may have when buying or moving home.
The passion & dedication she puts in her work all to help you is quite truly a feeling of relief and eases any stress or worries you may have. l would never use anyone else and would highly recommend Layla to everyone!
Thank you so much !

6 January 2025
Unprompted review
Rated 5 out of 5 stars

10/10 guidance from Layla, couldn’t fault her!

From start to finish Layla was fantastic in all aspects. Being first time buyers we were truly clueless with what we were doing and she managed to break everything down step by step even just from our first initial conversation. By not bombarding us with information all in one go we were able to understand exactly what was asked of us and the flow of communication was 10/10. She always kept us up to date on the process which helped with a smooth sale. We were made to feel very comfortable leaving it in her hands and knew we could ask anything we were not sure of without judgement! Thank you again Layla!

16 December 2024
Unprompted review
Rated 5 out of 5 stars

Simply the BEST !

After wanting to move for a very long time we enlisted the help of Layla which was the single best thing we could have done ! From start to finish she went above and beyond for us even to the point she was still emailing and checking in with us when she was on holiday, she also managed to get us a great mortgage rate in a time when rates are so uncertain . We’re now in our beautiful home and we couldn’t have done it without her …. She’s the only mortgage advisor I’ll ever use, so thank you Layla xx

22 November 2024
Unprompted review
Rated 5 out of 5 stars

5 stars.

Whether you’re a first time buyer or looking to remortgage then Layla at Blue Herring is your answer. Polite, friendly and incredibly knowledgeable in her field of work and always at hand for any questions you may have! Highly recommend!

28 November 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look