Boots Opticians Reviews 10,210

My wife and I have been going into boots in Ayr with cousin who has recently had cataract surgery and required new glasses… from the first visit to getting his glasses we were all treated with such professionalism and respect from the whole department. We were so impressed with The service my wife and I went back and ordered new glasses for ourselves… Sharon was our assistant who assisted us with such professionalism to select the frames … and I must say her honesty and thoughtfulness in the selection of our frames was second to none … the three of us were very impressed with the care and assistance given and a massive thank you to everyone in the department … I nearly forgot to mention Aria who assisted my cousin who’s also in a wheel chair …. Thank you all for the best unpressured experience .. not like any of the others on the high street .

Had a thorough routine eye test today and had the most amazing experience with incredibly polite and helpful and friendly staff
Was seen by the team at Boots Weston Favell Northampton.
Seen by Lynn Jason Caitlin and Sarah.
From start to finish all were very professional and informative. Jason was very reassuring about a previous eye problem and put my mind at ease. Worth the visit for that alone.
Boots Weston Favell…..you’re a great team. I shall thoroughly recommend you! Please keep up the good work!

Boots Opticians Wandsworth. High Street Southfields London SW18 4TE.

Amazing service yesterday, noteworthy amazing!!

On arrival, Tutu immediately came to my aid and got me up and running with tests. I was late and she was gracious.

Harin, one of the Opticians, was spectacular. He explained everything in detail - not highbrow, so that I had absolute clarity about what each test meant. His knowledge and customer service were outstanding. He certainly knows his stuff and I believe genuinely enjoys his work. Thanks for your perseverance and reassurance. My sight is incredibly important to me and the service demonstrated by you yesterday underscores that you wholeheartedly believe sight to be important too, in that it's not just a job to you.

Georgia, thank you for your patience with the testing and fitting me for my new glasses. Your personable approach made what could have been a tedious experience enjoyable.

Thank you all once again. It’s so important to shout out from the rooftops when you receive excellent customer service. On this occasion, the above staff at Boots in Wandsworth set a new high.

I visited today for my eye test and had an excellent experience at Boots in Falkirk High Street. Gemma and Karen were very welcoming and kind, and they made me feel truly valued from the moment I arrived especially Gemma, who was exceptionally warm and caring. The optometrist, Karan, was very professional, humble, and did an excellent job during my appointment. Thank you all for your outstanding care and friendly service—I truly appreciate it.

Boots opticians in Havant, absolute shambles! First visit, rude staff and didn't know how to put through an order for Bolle safety glasses. Second visit a week later after contacting Bolle, who told me the paperwork I had was correct in the first place, order was put through. 2 months later and 3 phone calls to the branch I am told the order actually wasn't put through!!! Will never use this place or boots opticians again!!!!!! Steer clear of using the Havant branch! If i could give 0 stars i would.

Outstanding service, greeted by Nicole, Jane B and Zara. Went to see Trudi to sort my contacts out. Definitely recommend this place, staff are amazing

The staff at the Havant shop were excellent! They were helpful, professional and friendly. I was given good advice and guidance throughout my time there. The Optician made me feel comfortable and was calm and competent throughout the examination process.
The staff, Kaylee, Holly and Nicky F were a credit to Boots Opticians service at the Havant shop.

Top service from Jose in the Wimbledon Quarter showroom.
New frame and re-fitting lenses from my trod on prescription glasses.
£20 and all done in half an hour.
Always great service here...
Rod Jenkins

Visited Boots Opticians in Epsom this week. Had a very thorough eye test, with lots of photos of the back of my eyes etc. Then saw Kajal the optician, she was lovely, explained the photos clearly. Spent time talking to me about the results. A really nice and friendly lady.
I would recommend her to anyone needing an eye test.

Never again at Cambridge Petty Curry. Crazy traffic on a Friday afternoon after school. I have an appointment at 16h20 but arrived at exactly 16h31, 1 minute too late for their 10min late policy. They offered to reschedule the appointment but I will definitely go spend money somewhere else!!!

Polite, friendly and efficient service. Thorough test and everything was explained to me carefully.

went to weymouth branch today was seen byAbsolam and Annie Grant could not fault the service

I've always found the staff at Bodmins Opticians friendly and helpful. On this visit I wanted new glasses from a prescription I already had from earlier. Lucy and another member of staff, helped me choose 2 pairs of frames that suited me. Lucy then explained the different lenses and costs. I choose transition lenses, which I collected today. Lucy checked they fitted me and altered where necessary. I am very happy with my glasses and the service I received

The ladies at the Newport ( Wales) store are so very helpful.
The Optician was excellent, I know loads about my eye health thanks to her, very interesting!
Then out to choose my glasses, Maria was very knowledgeable, and extremely helpful.
The customer service was .....something that seems to have gone out of fashion with the rise of technology.
I do find the staff in Boots Newport in general to be excellent.
Always a pleasant experience

I’ve always had difficulties in choosing new glasses until I met Irina at Winchester Boots optician’s. I believe that I tried on 12 to 15 pairs of glasses and Irina was patient and attentive, she gave valuable advice in helping me choose. Boots has a very large selection of glasses both designers and own brand names, there is a pair for everyone for every occasion, highly recommend.

I had an annual eye test at Boots Opticians in Warminster. I was welcomed positively, whisked into the various tests by Lucy who was friendly and professional. I then saw Rob for a review of the tests and manual optical test, again a warm and professional experience. I left very clear about my options and confident of the findings of the tests. All round an excellent visit.

Needed new variofocal lens and frames…excellent service by Team Leader Sam at Brentgovel Street in Bury St Edmunds….she listened to all my requirements, had great patience in showing me a wide range of options that met my needs, had great product knowledge across all the ranges available as well as in depth technical knowledge relating to the different lens choices. Very pleased!

Lucy & Brandon where extremely patient and helpful, taking time to explain both product and associated costs.

Annie and Angel were very helpful when I popped in on holiday as I broke my glasses and they replaced with no issue. Brilliant service.

I could wax lyrical about the personal service but I have done so before. However I would also like to congratulate Boots for keeping a place on the high street. They also give employment to many and in doing so helps the countries economy. I feel on line opticians only give profit to the few at the top and erode customer service skills. I encourage all to use the high street shops and recommend Boots Opticians for all your eye needs.