Definitely recommended. I have storage container at the Wakefield Road site in Barnsley. Much better than having a standard storage unit! Rather than have to unload your van and push a troll... See more
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Review summary
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Reviews shaping this summary
Our 2nd time using Boylins self store at Gilroyd and highly recommend. The staff we have dealt with are friendly and helpful and containers are secure and good condition. Would definitely use them a... See more
Previously I rented at unit at their Barnsley site whilst preparing to move house. The unit perfectly suited our needs, and at the end of our rental period exiting both the site and the agreement was... See more
Perfect communication from staff on all issues, quick and easy set up and allocation, of clean units, very reasonable prices in a tidy secure and accessible yard. Can't fault it. Just what I'm looking... See more
Company details
Written by the company
We focus on the commercial property and storage market, providing storage and small lock up/starter units for personal self-storage, young businesses starting out, or those who are experiencing growth and need that extra space.
Contact info
16 Regent Street, S70 2HG, Barnsley, United Kingdom
- 01226 321800
- trustpilot@boylin.co.uk
- boylinsselfstore.co.uk
4.7
Excellent
106 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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See how their reviews and ratings are sourced, scored, and moderated.
Boylin Self Store - Bradford
Have used the Boylin storage facility in Bradford for a number of years without issue. Found to be clean, secure and reasonably accessible. Have no hesitation in recommending to others.
21 May 2024
Unprompted review
Very bad people and not a good place for trade people
Very bad people, they don’t care about customers, they can vacate you just for a simple discussing with them
23 April 2024
Unprompted review
Reply from Boylins Self Store
Dear Sheronne,
Thank you for your review however the contents of which are disputed.
Your husband has been a customer with us since 2017 and payments have failed since 2019, with the matter progressively becoming worse since 2020, with no invoice being paid on time since this date.
Your husband has a history of shouting at our staff however despite this, we have always treat him with respect and kindness, including the credit of previous late payment fees in order to assist his situation.
The latest invoice was late again, resulting in restricted access and late payment fees. Despite us sending numerous emails regarding the account balance, your husband turned up to the storage container expecting access. He then rang our office having not been able to gain access and was extremely aggressive, rude and irate. A member of our staff had explained the fees and account balance to your husband, however after 45 minutes on the telephone and him continuing to shout with no resolution, we advised that we would send a full statement of account and email, with the hope that this would assist your husband in understanding the breakdown of his account. The call was then ended.
Following on from this, a manager within the business had reviewed his account taking into consideration the consistent late payments, the aggression that is used when speaking to our staff on a monthly basis and the time managing the account and the decision was taken to provide your husband with notice to vacate.
This is not an action that we take lightly and is certainly not a reflection on any ethnicity or race, despite your claims.
We do hope that you understand why this decision has been made, and wish you all the best in the future.
A very straight forward experience with…
A very straight forward experience with no issues. Helpful customer support too.
16 April 2024
Unprompted review
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