Boylins Self Store Reviews 

106
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 82 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff for providing helpful support, ensuring a quick and easy setup process for everyone. People also highlight the clean facilities, secure units, and very reasonable prices that offer great value for money. However, some people mentioned occasional challenges such as communication delays or concerns about rates for longer rentals. Consumers still appreciate the highly convenient locations and the flexibility of accessing their stored items safely throughout the week. Reviewers ultimately recommend the business for reliable and honest service consistently delivered by a dedicated team.

What people talk about most

Service

Consumers find service to be positive, highlighting a smooth, seamless, and reliable experience with clear... See more

Staff

Customers consistently note positive experiences with staff, describing them as friendly, helpful, and... See more

Location

People report positive experiences with location, highlighting good easy access into the yard with wide roads... See more

Price

Clients share positive opinions on price, consistently highlighting very reasonable rates and fair costs... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting stellar and fantastic support from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Definitely recommended. I have storage container at the Wakefield Road site in Barnsley. Much better than having a standard storage unit! Rather than have to unload your van and push a troll... See more

Rated 5 out of 5 stars

Our 2nd time using Boylins self store at Gilroyd and highly recommend. The staff we have dealt with are friendly and helpful and containers are secure and good condition. Would definitely use them a... See more

Rated 5 out of 5 stars

Previously I rented at unit at their Barnsley site whilst preparing to move house. The unit perfectly suited our needs, and at the end of our rental period exiting both the site and the agreement was... See more

Rated 5 out of 5 stars

Perfect communication from staff on all issues, quick and easy set up and allocation, of clean units, very reasonable prices in a tidy secure and accessible yard. Can't fault it. Just what I'm looking... See more


Company details

  1. Self storage facility

Written by the company

We focus on the commercial property and storage market, providing storage and small lock up/starter units for personal self-storage, young businesses starting out, or those who are experiencing growth and need that extra space.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

106 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.7

All reviews

(106)

81 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, quick responses when needed and the site was very clean, tidy and secure. Staff are helpful. Would use again with no hesitation.

19 June 2025
Unprompted review
Rated 5 out of 5 stars

Great storage facility in Gilroyd

Great storage facility in Gilroyd. Stored the contents of my house for 6 months - absolutely perfect for what I needed. Easy access, good friendly communication, suitable opening times, good value for money. Would definitely use again.

16 June 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant storage.

Brilliant storage.
I rang for west melton area but none were available, the lady on the phone then found me one in swinton.
Its pretty straight forward with paperwork etc. Would definatly use again. Also family members have used these before with no problem.

21 May 2025
Unprompted review
Rated 5 out of 5 stars

Great Container Storage

I have had a Container with Boylins at their Sheffield site for many years now. I am only giving it up as I have reached retirement age.
I can honestly say their rental prices are excellent, much cheaper than many of there competitors and the site is well maintained and secure. I would recommend them to anyone looking for cost effective storage.

9 May 2025
Unprompted review
Rated 5 out of 5 stars

I have had a good service so far

I have had a good service so far. Although we accounted few problems regarding the entrance code and padlocks for the main entrance of the yard.
Overall, the service provision was excellent.

24 April 2025
Unprompted review
Rated 5 out of 5 stars

Boylins' Leeds site…

I had storage at Boylins' Leeds site for almost 2 years. It was super convenient, just 2 mins from the M621. I never had any issues getting into the site, and the price was very competitive. We only stopped using the storage once our house move was finally completed.

5 April 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service.

All arranged over the phone.
Payments directly from the bank.
Independent easy access.
Dedicated container, different sizes.
10 out of 10 👍
Tony Mawbey

18 March 2025
Unprompted review
Rated 5 out of 5 stars

We moved from Leeds to Hull

We moved from Leeds to Hull to care for a Family member and needed to store Items between the move so as not to clog up the house. was a spotless, safe environment. The timings were perfect and all the teams were very helpful. a smooth process with great customer service

14 February 2025
Unprompted review
Rated 5 out of 5 stars

I have used this company for nearly two…

I have used this company for nearly two years to store some personal items and furniture. Which has been a very pleasant experience from start to finish.
Their prices are affordable, only 7 days notice period and the yard in which the unit is situated is very secure. Will definitely use this company again.

17 September 2024
Unprompted review
Rated 5 out of 5 stars

Recommended!

Quick, easy and local. Very happy with the service - no fuss, easy access (especially with the extended hours). Site is convenient to our new house location, container was more spacious than I envisioned and contact with the office was seamless and pleasant. Pricing was also more than fair and process to give notice was easy and upfront. Thank you for the service, was essential to us moving house.

20 September 2024
Unprompted review

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