The customer service representative did the best thing for us. We chose the hotel we wanted and then she called them directly to make sure a room was available. Great decision because we were told upo... See more
Company replied
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The customer service representative did the best thing for us. We chose the hotel we wanted and then she called them directly to make sure a room was available. Great decision because we were told upo... See more
Company replied
I used BringFido to find a hotel to stay in with my dog over Christmas and it was perfect, exactly what I needed from a service like this. Excellent. Sadly on the last day of my trip, tragedy... See more
Company replied
I've been using BringFido for 11 years for every trip I take. I never had a problem until two weeks ago. My reserved room was downgraded at a Red Roof hotel (which gets a 1 star from me). It was not a... See more
Company replied
Bring Fido is the first place we go to book a hotel when we are traveling with our dogs. We've never been disappointed with the service and the Pet insurance gives us peace of mind in case our high e... See more
Company replied
Looking for a pet-friendly hotel? How about an awesome dog park, trail or beach? BringFido is the world's leading pet travel website and the #1 trusted resource for dog owners looking for the lowdown on the best hotels, attractions, and restaurants that welcome pets.
United States
Replied to 75% of negative reviews
Typically replies within 1 week
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Absolute garbage site. Booked a hotel for tonight after driving all day and their system confirmed it with the hotel for the 23rd (it's the 15th). The first rep I spoke to disconnected me after ten minutes on hold. The second rep couldn't do anything to fix it other than give the hotel manager an Expedia number for me to call. Expedia couldn't even find the booking because the only number I had was a bringfido confirmation number that they can't find in their system.
Spent more than two hours in a hotel lobby to finally just pay full price for the room through the front desk clerk. After another 20 minutes on hold I was told they'd "look at" getting a refund for the booking. Feel free to check the notes on the file, confirmation # 4112581142.
Absolute dumpster fire of a website.
The last rep I spoke with was kind enough to actually seem genuinely apologetic. Have never had to waste so much time to get a hotel room fixed and then STILL have to pay full price at the desk.

Reply from BringFido
Customer service was great. Great prices.

Reply from BringFido
Easy to navigate site and great ideas while traveling.

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They will actually find you a room on your route that allows for the dogs you have! Fido is so helpful when you call them!

Reply from BringFido
Bring Fido helped us find several pet friendly options, which I and other booking services failed to do.

Reply from BringFido
BringFido helped us find a great house for our vacation that allowed us to bring our dogs.

Reply from BringFido
Very easy to use both to find places and review places I have been!

Reply from BringFido
BringFido helped me find and book my last 2 excellent vacations with our dogs. The locations were super pet friendly and such nice stays.

Reply from BringFido
I love using Bring Fido to find pet friendly hotels or other accommodations. I do always go to the property website and read reviews. Bring Fido is a one stop shop to find pet friendly accommodations without searching each hotel property website for acceptance of my fur baby. Sometimes that info is buried and searching is frustrating trying to find on individual sites. We love road trips and Bring Fido is a great asset to us!

Reply from BringFido
Love BringFido. This is such a great way to travel if you are bringing a dog. I travel with my dog often and have spent hours on confusing websites or calling hotels etc. trying to figure out if the dog is welcome.

Reply from BringFido
Traveling with two boxer dogs, It was easy to find nice and clean hotels using BringFido. Happy people and dogs.

Reply from BringFido
Meeting friends from Canada and we are from Texas and needed place to meet up in Washington state that would allow our dog. Information was up to date.

Reply from BringFido
Made finding a dog friendly hotel quick and easy. The description of the hotel we chose was accurate, and the quoted price and fees was accurate as well.

Reply from BringFido
The site made it easy to choose a hotel that would accept our dog. Very helpful. Many hotels accept pets reluctantly. This hotel was very accepting of our pet

Reply from BringFido
All of the reviews and suggestions from Bring Fido are always extremely helpful and have been accurate. We use them regularly to find dog friendly activities and restaurants when we travel to different cities (we camp at least once per month with our dog). They are our go-to trip planning site.

Reply from BringFido
Honest, helpful reviews. It's my go-to site when searching for pet friendly accommodations.

Reply from BringFido
The pet fee quotes were accurate, and their guarantee to refund me the difference if the hotel disagreed took the stress off booking away.
Booking was easy and there were no hidden fees.

Reply from BringFido
Two week road trip - Bring Fido saved us many times. Just arriving in a city and being able to find a hotel and restaurant that allows dogs was such a great help! We ate amazing food and were able to find hotels that didn't just allow dogs, but ones that really wanted them there! Thank you Bring Fido!

Reply from BringFido
The pet concierge called me to informed me that one of the three hotels I chose could not accommodate my three dogs and went ahead and found another hotel for us !!

Reply from BringFido
Our room was newly renovated. Modern and clean. the front desk was friendly and helpful. It was an excellent value.

Reply from BringFido
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