Brothers Green, The Florist Reviews 99

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product quality, highlighting the beauty and freshness of the flowers and the appeal of the terrariums and wreaths. Many people also commend the staff for their knowledge, helpfulness, and engaging approach, particularly during workshops. The delivery service is often noted for its efficiency and timely arrivals, contributing to an overall positive service experience. However, some customers also noted issues with flower quality, mentioning wilted flowers and discrepancies between the received bouquet and website photos. A few people experienced delays in delivery, which led to frustration.

What people talk about most

Product

Users describe positive interactions with the product. Many customers praise the beautiful, fresh, and... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team for being helpful,... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers are delighted with the timely and quick... See more

Service

People report positive experiences with service. Customers consistently praise the excellent service,... See more

Quality

Customers had positive experiences with quality. Many reviewers praised the incredible quality of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Loved the terrarium workshop. Lonnie is a great class leader; laid back, relaxed, but super knowledgeable. Took us through each step talking about history of terrariums, the plants, designs etc… all... See more

Company replied

Rated 5 out of 5 stars

Quick responses to queries even though first email I sent was at 6 50 am! Information received from Danny was clear and thorough. Bouquet I ordered was ready and waiting upon my arrival in what was... See more

Rated 5 out of 5 stars

Excellent evening! Such a great little space to spend a wholesome evening! There were only about 12 seats, so it’s nice and cosy and fun as you can actually get chatting to others. The terrarium makin... See more


Company details

  1. #18 of 35 best companies in Florist
  2. #7 of 12 best companies in Dried flower shop
  3. #18 of 43 best companies in Flower Delivery
  4. #106 of 197 best companies in Garden centre
  5. #216 of 372 best companies in Gift shop

Written by the company

Family run Florist in the heart of Herne Hill preparing flower bouquets daily from premium and fresh stems in our distinctive signature style. Bouquets available for same day + next day delivery, as well as click and collect. We also run a range of botanical workshops in floristry, terrariums and wreath making.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

99 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great workshop

Great workshop, lots of foliage and extras to create our weeathes. Lonnie was a calm and effective teacher in the art of wreath making. We all left pleased with our creations. Recommend checking out workshops at Brothers Green, they're fab

5 December 2024
Rated 5 out of 5 stars

We had such a good time at our wreath…

We had such a good time at our wreath making workshop! I've done a few of these over the last few years and this was the perfect mix of informative and chill. Lonnie gave great instructions and feedback. The class was small enough that we could chat with the other people there and didn't feel like we needed to fight for the best bits. I would definitely recommend a workshop at Brothers Green.

6 December 2024
Rated 5 out of 5 stars

Work team trip

We went as a work team trip - it was absolutely great! Informative and fun and everyone came away with something they were really pleased with, plus all enjoyed a glass of wine while doing it - winning.

27 September 2024
Rated 5 out of 5 stars

Great evening and value for money

Great evening and a really friendly and welcoming team. Danny is super knowledgeable snd not only talked us through all the steps in an easy to understand way, but was happy to give advice on any other plant questions that came up. Lots of materials and plants provided for building the terrariums and great follow up support offered. Amazing value for money!

2 August 2024
Rated 5 out of 5 stars

Absolutely wonderful experience thank…

Absolutely wonderful experience thank you!! Highly recommend to anyone and such value for money.
You get an evenings activities with friendly people, you can BYOB while learning a new skill! Plus you get to take home a beautiful Terrarium - Amazing!

2 August 2024
Rated 5 out of 5 stars

Highly recommend the terrarium workshop

What an awesome way to spend an evening! Highly recommend the terrarium workshop; beautiful location and super friendly and knowledgeable facilitation. Really enjoyed it! Very wholesome and nourishing. If only life had more of this in it 🌱💚🌱

26 July 2024
Rated 5 out of 5 stars

Terrarium workshop

We thoroughly enjoyed the Terrarium workshop, Danny was a fountain of knowledge and you really leave feeling like you’ve learned a lot. Katty is also so lovely and helpful! I would recommend this workshop to anyone. Who doesn’t want a cute little terrarium to keep forever. 🌱

17 May 2024

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