Order not received, no replies to emails requesting update. 18 days since order and nothing received. Tracking number not tracking. Emailed x2 but no response on either ocassion. Tried live chat o... See more
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My first visit to the Burrows & Hare shop was helped by the friendly staff who made browsing the range of clothes and accessories worth the visit to Oxford on it's own. I didn't find the trousers I... See more
Company replied
Avoid. Purchased £110 shoes as a gift, they arrived as if they had been used as a football for the past year. Box was beyond unacceptable as a gift. Returned promptly, refunded promptly in fai... See more
Easy to use website and ordering was simple and fast. One of the items was no longer in stock so B&H called to offer a replacement and to meet the fastest delivery option. This is why we continue to s... See more
Company details
Written by the company
Burrows & Hare, men's lifestyle and grooming for a new generation of discerning gentleman. Our vision for every item, is that it be beautifully crafted, built to last and live organically with those who wear it and within its environment.At Burrows & Hare we believe in opting for a higher quality of product, made by skilled and talented people. Through classic styling, quality materials and meticulous finishing, each product becomes timeless, making it a modern classic. Overall, we align our lifestyle philosophy with "buy less but buy better quality goods" it strives towards reducing waste, pollution and misconduct against labour force. Be it in a small way, it honours the craft and product itself.
Contact info
Westgate Shopping Centre, , OX1 1TR, Oxford, United Kingdom
- 01865203344
- customerservice@burrowsandhare.co.uk
- burrowsandhare.co.uk
3.4
Average
234 reviews
Hasn’t replied to negative reviews
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Excellent value for money and a…
Excellent value for money and a friendly prompt service. Highly recommend these guys
22 November 2022
Great experience
14 November 2022
Very good indeed
Very good indeed, very helpful staff. They extremely good dealing with the problem I had
10 November 2022
Great seller and product range!
Great seller, great range of items, nice to have free delivery at over £20 spend as well. Recommended!
13 November 2022
Great service
Excellent product. Fast international shipping. And two nice complementary cloth bags included for my use.
10 November 2022
Big disappointment ! You accepted my order and then 2 days…
You accepted my order and then 2 days later said you were out of stock!! - but did at least refund straight away (so ⭐️ ⭐️ instead of ⭐️ ).
Look forward to hearing when you re-stock the red needle cord dress size M , or if you get a return?
Anna
7 November 2022
Can’t ask for more.
Easy to order, good price, quick delivery, great presentation, and excellent quality. You can not ask for more.
29 October 2022
Best indipendent store in Oxford
The store is amazingly full of interesting stuff. Jackets, coats, trousers,shoes and much much more. The stuff members are always friendly, welcoming and competent.
25 October 2022
Great store
Very quick delivery (got my parcel the next day!). items I ordered were lovely. Will be shopping with you again in future.
14 October 2022
Got what I wanted quickly
13 October 2022
My large order arrived before expected…
My large order arrived before expected delivery date, was complete and accurate. Their prices are the best I have found on the internet, I wish they have a more extensive selection of items!
11 October 2022
Refund
I mailed that I wanted a refund from the product and my refund came on the same day.
7 October 2022
Excellent Service.
I visited you shop in Oxford several weeks ago and purchased several items including the hair paste. I started using the hair product and liked it. Now that I’m back in the US I decided to order replacements online. Everything worked out very well. I received the products within one week. Thanks.
5 October 2022
Attractively packaged products
The site was easy to use, the packaging and presentation of the products on delivery was delightful.
22 September 2022
Excellent customer service and product…
Excellent customer service and product range.
13 September 2022
Lovely things
Lovely things, but slow postage. Parcel took a week to arrive. Good comms.
25 August 2022
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