Butterfly Designs Reviews 

194
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

My whole experience was 5 star , I ordered late for my anniversary , I emailed to ask about jumping the queue , they were very helpful and super quick to reply via email. Subsequently it arrived in go... See more

Rated 5 out of 5 stars

I chose the sweeping heart design wedding card because it reminds me of a tree we have seen every year on holiday in Scotland since our granddaughter was 12/13years old, she gets married in 2027 an... See more

Rated 5 out of 5 stars

I was looking for a special card for my daughter’s 11th wedding anniversary and came across Butterfly Designs. These are beautiful cards good quality with the option to personalise your chosen card.... See more

Rated 5 out of 5 stars

Super-quick response for quite an urgent custom order that I did have some queries on. Arrived quickly, packaged safely. Sometimes when a business says “if you need help contact us” you w... See more

Company details

  1. #22 of 23 best companies in Art Handcraft
  2. #37 of 39 best companies in Artist
  3. #35 of 42 best companies in Greetings Card Shop
  4. #15 of 16 best companies in Picture framing shop

Information provided by various external sources

A beautiful selection of family trees and other handmade gifts


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

194 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(194)

28 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

cost cutting

The item ordered was good with the exception of the perspex. I have had to have a piece of glass cut to fit the frame in order to make the item presentable. may I suggest an extra cost to cover the glass would make the frame perfect.

27 May 2021
Rated 5 out of 5 stars

So happy with my order

So happy with my order. Golden Wedding family tree, absolutely beutiful, so many compliments from friends and family.
Thank you so much Butterfly Designs.

12 April 2021
Rated 5 out of 5 stars

My parents were absolutely delighted…

My parents were absolutely delighted with their 65 year anniversary framed gift. Beautifully made. Excellent service.
Can’t praise you enough. Would highly
recommend to anyone else.
Thank you so much Butterfly Designs

11 February 2021
Rated 5 out of 5 stars

Good sevice. But expensive

Very pleased. But later found out I could have had it elsewhere for half the price

30 January 2021
Butterfly Designs logo

Reply from Butterfly Designs

Thank you for your review, I can assure you all of my products are handmade by myself, and I also have the registered copyright for the designs, you will not be able to purchase them from anyone other than myself Butterfly Designs

Rated 5 out of 5 stars

This was a 3rd wedding anniversary…

This was a 3rd wedding anniversary present for my wife and she loved it. She was over the moon with the design, frame and words chosen to be printed. It looks every bit as good if not better in reality than the images on there website show. The owner was very helpful and informative and couldn't do enough to assist when choosing the wordings and updating me with information
The only small issue I could find but may add this wasn't the owners fault is the postal times taken from present being dispatched to when delivered by royal mail. I felt so sorry for her as she was fully apologetic for something that was totally our of her control. If ordering at this time of year please allow for the extra time it may take for your delivery to arrive in time

7 December 2020
Rated 5 out of 5 stars

Amazing

I ordered the family tree a few years ago. Everyone who saw it, loved it! I even ended up gifting a few to family and friends. The quality and design is really neat and eye catching. I recently had another baby so I request a name heart and it came and fixed perfectly on my tree.. Thanks again xx

23 October 2020
Rated 5 out of 5 stars

Excellent

I am very happy with my purchase that I ordered, it was well packaged and came with Royal Mail 48 and arrived as it should.
Quality was very good and i recommend this product. Thank you.

20 September 2020
Unprompted review

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