My whole experience was 5 star , I ordered late for my anniversary , I emailed to ask about jumping the queue , they were very helpful and super quick to reply via email. Subsequently it arrived in go... See more
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See what reviewers are saying
I chose the sweeping heart design wedding card because it reminds me of a tree we have seen every year on holiday in Scotland since our granddaughter was 12/13years old, she gets married in 2027 an... See more
I was looking for a special card for my daughter’s 11th wedding anniversary and came across Butterfly Designs. These are beautiful cards good quality with the option to personalise your chosen card.... See more
Super-quick response for quite an urgent custom order that I did have some queries on. Arrived quickly, packaged safely. Sometimes when a business says “if you need help contact us” you w... See more
Company details
- #22 of 23 best companies in Art Handcraft
- #37 of 39 best companies in Artist
- #35 of 42 best companies in Greetings Card Shop
- #15 of 16 best companies in Picture framing shop
Information provided by various external sources
A beautiful selection of family trees and other handmade gifts
Contact info
United Kingdom
- Info@butterflydesigns.co.uk
- butterflydesigns.co.uk
4.5
Excellent
194 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
So delighted with the family tree for a…
So delighted with the family tree for a friend's wedding gift..just beautiful and arrived so quickly x that is so much
15 September 2020
Unprompted review
Beautiful present lovely design speedy…
Beautiful present lovely design speedy service. Excellent value. Thanks very impressed with it.
20 August 2020
Unprompted review
Really lovely product
Really lovely product, fast delivery seen as its personalised, very good service, packaged really well, think the price is a little expensive but good quality, thankyou 😊
19 July 2020
Unprompted review
Golden wedding anniversary gift.
We were very happy with our purchase.Itwas first class.
Extremely quick delivery also.
Picture frame looks great with the little LED lights around the inside.
Would definitely recommend.
13 July 2020
Unprompted review
Very helpful and great on communication
3 July 2020
Unprompted review
Beautiful anniversary gifts
Was really impressed by these, I wanted something different and these fit the bill, I bought two one as a late anniversary present (due to covid) for my daughter and son-in-law and the other for my son and daughter-in-law, my daughter rang to say how beautiful it was. Was well wrapped and quickly arrived, very good customer service as I had made a mistake and contacted them and received an email saying they would put it right and they did no problem.
Would recommend this company and would use again
29 June 2020
Unprompted review
Beautiful personalised gift
Beautiful personalised gift. Delivered promptly and made exactly as I had requested with regards the positioning of the names.
16 June 2020
Unprompted review
Very prompt service and lovely picture
Very prompt service and lovely picture. The parents in law were thrilled with the result.
4 June 2020
Unprompted review
Very helpful and also directed me to…
Very helpful and also directed me to the right links straight away in re ordering a replacement heart. Great customer service and appreciated the quality service. Thanks and would recommend them to anyone. Will use them again in the future
29 May 2020
Unprompted review
Very quick service,I've ordered 2…
Very quick service,I've ordered 2 family tree pictures and both my friends were delighted with the gift. Would recommend butterfly designs.
24 May 2020
Unprompted review
The item was just perfect
The item was just perfect! It was so lovely and arrived very quickly aswell. Was just what we had been looking for and we are very pleased. Would definitely recommend!
22 May 2020
Unprompted review
Easy to Order- dispatched in record…
Easy to Order- dispatched in record time too - arrived with time to spare. Thank you - and the wife loved it too - so winner winner chicken Dinner !
From Mr Sharp !
18 May 2020
Unprompted review
Good service post on the slow side…
Good service post on the slow side though
11 May 2020
Unprompted review
Reply from Butterfly Designs
Hi Heather
Thank you for your review, unfortunately due to the current Covid19 lockdown situation with the post Royal Mail is slower than usual due to staff shortages and more mail in the system, I am dispatching within a day or two of receiving orders to give the best chance of fast postage, thank you Butterfly Designs xx
Very prompt service and very pleased…
Very prompt service and very pleased with product, good quality and lovely design. I would definitely recommend purchase from Butterfly Designs
5 May 2020
Unprompted review
Very delicate and pretty
Very delicate and pretty, as good as expected and despatched quickly. Excellent item and service. Thank you.
4 May 2020
Unprompted review
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