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Buy Insulation Reviews 

289
•
TrustScore 4.5 out of 5

4.6

Insulation Materials Shop
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Review summary

Created with AI, based on recent reviews

Evaluating 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent product quality and effectiveness, noting how well items perform for their intended use. Many people highlight the fast and efficient delivery service, often receiving orders promptly and as described. Consumers also appreciate the competitive pricing and overall excellent service provided by the company, leading many to recommend and reuse their services. However, some people were dissatisfied with product quality or effectiveness, noting items were not properly filled, arrived damaged, or did not perform as expected. Additionally, some customers also noted issues with delivery, including delays or incomplete orders.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the fast and prompt delivery... See more

Product

People report positive experiences with product quality, often noting that items are excellent, good quality,... See more

Quality

Consumers find quality to be positive, with many reviewers impressed by the excellent quality of products,... See more

Service

Clients share positive opinions on service, consistently describing it as excellent, fast, and reliable.... See more

Price

Customers consistently note positive experiences with price, often describing them as competitive and very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great quality product and good delivery service. I bought 2 of the 1200x600x9mm acoustic mats for a project to soundproof a wildlife camera trap. Not your usual building project but the requirement... See more

Rated 5 out of 5 stars

The insulation was exactly as described delivery promised to be in two days and it was think it was about 19-20 hrs. I found good comps to deal with 👍🏻

Rated 5 out of 5 stars

We bought some 12mm Acoustic mat and used it to deaden the noise from an air compressor which sits under our workbench. I cut a board to sit in front of it and stapled the mat to the board. It wo... See more

Rated 5 out of 5 stars

I ordered fifteen sheets of 25mm Celotex. 2 weren’t filled properly with foam. I rang the company who said they are normally checked before leaving the warehouse. They apologised and delivered two mor... See more

Company replied

Company details

  1. #18 of 28 best companies in Insulation Materials Shop

Written by the company

Welcome to BuyInsulation.co.uk, the leading independent North West distributor of Thermal and Acoustic Insulation, Fire Protection and Trace Heating. BuyInsulation specialise in the supply of all types of Insulation, Metal and Ancillaries related to the Industrial, HVAC, Marine and Acoustic markets, with competitive pricing combined with next-day delivery on stock items.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

289 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.6

All reviews

(289)

67 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Noisy air compressor...solved.

We bought some 12mm Acoustic mat and used it to deaden the noise from an air compressor which sits under our workbench.
I cut a board to sit in front of it and stapled the mat to the board.
It works brilliantly, we hardly notice the compressor now.
A really good product with quick delivery.
Recommended.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent company to buy from.

Excellent company to buy from. Easy to use the website. Placed an order and was contacted within 2 hours to say my order was ready for collection. Drove to the warehouse and a helpful chap carried out the insulation rolls and loaded them in the car for me. Couldn't have gone any smoother. Half price compared to the company I bought the suspended ceiling kit from. No complaints at all 👍

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Fast & Reliable Service Every Time

Fast and reliable service every time. We operate nationwide, and Buy Insulation consistently looks after all our pipe insulation requirements. They ensure everything arrives on time, well packaged, and exactly as needed. The team is responsive, organised, and on the ball throughout the entire process.

Thanks again for everything you do for GD Heating & Gas

19 March 2026
Unprompted review
Rated 4 out of 5 stars

Pipe insulation lagging…

I had to wait a while for the lagging to arrive. When it did there was a spilt/hole in the thin plastic wrapping and two of the pipes lagging were damaged.

3 February 2026
Unprompted review

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