Campaign Master (UK) Ltd Reviews 68

They are brilliant. We aren't looking for a marketing provider, we send bulk emails to our members about their benefits with us. Campaign Master are perfect for that. They offer template building service so we can brand our emails for specific clients. The system is easy to use and really helpful for getting results. There customer service is also fantastic, our relationship manager is always straight on it, if we ever need any help. I highly recommend them for a GDPR complaint service.

Great customer service. Always there when I need them. Very helpful and knowledgeable.

Great service, really helpful.

I had a problem with some missing data (the issue was our end, not Campaign Master's). My call was answered almost immediately. I spoke to Ameeta who understood what I needed straight away, telling me what she was going to do and when. She delivered as promised with a very clear email which succinctly relayed the issue and the solution. Very impressed!

Customer service is fantastic

Response time is minutes and they always come back with clear support. The best customer service I've experienced with any company.

We’ve been using CampaignMaster for our organisation’s newsletters for several years now, and have never been in doubt about renewing our contract with them.

The platform itself is incredibly user‑friendly, offering a wide range of tools and options that make building engaging email campaigns straightforward— even for those without a technical background. From adding images and links to managing large subscriber lists, everything is intuitive and efficient.

But what truly sets CampaignMaster apart is their outstanding customer service. Whenever we encounter an issue or need guidance, I have a named contact I can email directly. They respond quickly and always ensure I’m connected with the right expert for the problem at hand. Without fail, they manage to find solutions, often going above and beyond to make sure everything works exactly as we need it to.

If you’re looking for a reliable service to create and distribute newsletters—especially to large numbers of subscribers—CampaignMaster is an excellent choice. Highly recommended.

We have had a great experience with Campaign Master, especially the support team who is always very responsive and happy to help. Would highly recommend!

With all these things, it's customer support that makes the difference. The platform is relatively easy to use, but from time to time, you do need help with things. They are really quick at responding and resolving any issues or queries for you. They have a support inbox, but, if you need it, you can also speak to people on the phone. It doesn't matter who you speak to, everyone is incredibly friendly and helpful.

Campaign Master have been brilliant. The platform is so easy to use, very user friendly, allows you to drag and drop / edit things really easily. There are great reporting tools for your newsletters / emails that enable you to see what worked / didn't work. The team are fabulous - they get back to you so quickly and they are always willing to help. I cannot recommend enough.

Great platform and company to work with. Account Manager and support team are really helpful and quick to respond. No question is too small!

Great platform to use for anyone looking to kickstart email marketing. In particular their support team are just amazing! So quick to respond, literally 5-10 mins! And always so helpful.

We have used Campaignmaster for many years now and would highly recommend. The system is easy to use and their customer service is outstanding, they are knowledgeable, efficient and always a pleasure to deal with.

I’m not one to typically write reviews, but I feel compelled to write one for our email marketing supplier because of their fantastic customer support and the fact they actually take feedback onboard. We’ve requested features and enhancements that have actually been added to the system (and in no time I might add) with clear communication from their development to implementation. If you’re looking for a system that actually works with you to make your email marketing easier and more efficient, I don’t think you can find better than Campaignmaster! :)

The customer service team is fast, friendly and always helpful from a technical perspective.

We’ve been using Campaignmaster for just over a year now, and one of the things that’s really stood out is the support team. They’re not only responsive, but they genuinely listen to feedback. We’ve seen them implement changes to the software based on our suggestions, which is pretty amazing. It’s great to work with a platform that’s open to evolving with its users’ needs

The customer service is lightning quick. Ameeta and the rest of their team are very dedicated to providing high level support.

We've been using Campaignmaster for our marketing communications and have been consistently impressed. The platform makes it easy to create, manage, and review the results of our campaigns. What truly sets them apart is their outstanding customer service the team is incredibly responsive and always quick to provide solutions whenever we encounter any issues. Highly recommended! :)

We have used Campaign Master for many years and the support service they offer is of a very high quality. Ameeta is extremely responsive and always offers valuable insight and solutions for the issues or queries we encounter. The platform has also developed quite a lot during this period, introducing new tools and UI improvements.

Great customer service. The team are quick to respond to queries and always very helpful.

Ameeta was incredibly helpful knowledgeable and quick to respond whenever I needed guidance. Thank you for your expertise. I highly recommend their support to anyone managing Campaign Master email communications.

Deepa, Ameeta and the team are very approachable and always on hand to help and support with our many questions. We use Campaign Master for our customer solicitations and have built a lengthy automation flow that works really well for us and sends quality communications both via email and SMS. We find the functionality easy to use, but the key is when we do get stuck, the team are on hand to help and we move things forward very quickly.