Campaign Master (UK) Ltd Reviews 68

Excellent, client-focused service. The Campaign Master team are fast to respond, knowledgeable and focused on getting the right outcome for their clients. I would highly recommend!

A great responsive service from people who care. Really user friendly products and the systems give the information and flexibility I need. The team are always ready to listen to ideas from clients and making upgrades. I actually enjoy using Data Manager and Campaign Master.

First class service. Always feel like nothing is too much trouble. No complicated ticket system, just a simple email with fantastic response times.

Team members are very professional and always willing to help. Communication from the team is always prompt and informative. The support team are also very knowledgeable about their products - and have a great deal of patience! I would highly recommend Campaign Master - they are a great asset to our company.

I’d like to extend my sincere thanks to Sukh and his technical team for their outstanding support in reinstalling the SQL integration app onto a new server. Their expertise was evident—they provided clear and concise instructions throughout the process. More importantly, they demonstrated exceptional patience in addressing all my questions, which made a real difference. Thanks to their help, the transition was seamless.

We moved to Campaign Master from Mailchimp due to cost and GDPR concerns around data being stored outside the UK. The switch has been smooth, and the team have always been extremely helpful and quick to respond whenever we’ve needed support.

The platform works well for our needs, though we would welcome more detailed user documentation to make it easier to explore all of the features independently. Overall, a reliable service with excellent customer support.

Great customer service from Campaign Master. The team are always on hand to jump in at a moments notice and help out with technical questions.

The campaign master team always step in to help with queries and support with email amends where necessary, they respond very quickly and are an excellent company to work with.

I switched to campaign master over a year ago, as I wanted a more personal service and someone who could help when I ran into problems designing and sending email campaigns. I can't express how fantastic the team are, especially Ameeta and Sukh - I contact them A LOT and they also respond quickly and are always happy to help! If you want a personal service and prompt response then make the change!

Fantastic customer service, any issue emailed to them is dealt with very quickly.
Interface could be a little more intuitive - once you know what you are doing it is fine but does require training.

I’ve used Campaign Master for about 2 years now, and overall, it’s been a really reliable and effective platform for our email marketing needs.

One of the biggest strengths of Campaign Master is its ease of use. Once you get familiar with the interface, creating and sending campaigns becomes quick and straightforward. The email builder is simple but gives you the flexibility to create professional-looking emails without too much hassle.

Shout out to Sukhvir, our account manager, can't not fault him, whenever I had any problems or questions, he promptly solved them for me. Great customer service!

The team at Campaignmaster are outstanding! So friendly, polite and super fast to respond to my emails and phone calls. Quite unusual these days to be able to speak with a supplier so easily. My account manager is always available and she gives me great tips! Their email marketing platform is lovely, really nice, clean user interface and it comes with so much functionality that I may never ever use, but it's there if I need it and I don't pay extra for it either which is another bonus. Highly recommend Campaignmaster if you're looking for a feature rich email marketing platform with the best customer service.

Since we joined Campaign Master, Britannia Car Leasing has noticed a positive increase in engagement rates across our email marketing. As a company, we send huge volumes of emails each week, and being able to rely on Campaign Master is incredibly important. Their constant dedication to developing the platform is fantastic to see, with fresh features added each month.

We also love having a dedicated account manager as any queries are dealt with professionally and quickly. I highly recommend Sukh who cannot do enough for us.

The platform itself is intuitive and has all the features you would hope for when it comes to email marketing - this is even more so the case as they keep evolving and developing the platform. Beyond the platform, their support and response time has been exceptional, and our account manager Deepa has been diligent in helping with all manner of issues, queries and long term projects.

We have really enjoyed using Campaign Master over the years and have found the software the easiest to use in comparison to past providers! The service at Campaign Master is exceptional, with all team members going above and beyond to help, even when our account managers have not been available. We would always Campaign Master to anyone looking for an email provider.

Sukh at CampaignMaster has been SO helpful in getting us set up. We are a district council setting up email marketing for the first time and jumping through lots of hoops to get the system signed off internally before we were allowed to get going. Sukh has been so patient, and helpful responding to many many questions. And we are now set up and again Sukh has guided us through setting up our lists and creating our first campaign. Couldn't have asked for anything more in terms of the support received.

Campaignmaster has been a game-changer for our email marketing efforts. The platform is incredibly user-friendly, and the reporting features are excellent. Given that much of our audience is visually impaired - the built in accessibility tools make it a perfect fit for our business. But what truly sets them apart is their exceptional customer service. The support team is always quick to respond and incredibly polite and helpful. We highly recommend Campaign Master to anyone looking for a reliable and effective email marketing platform.

Our contact, Sukh, is very responsive and supportive of all our queries. He recently delivered a very clear and concise platform training session to our team, and always goes above and beyond to ensure our implementation process goes smoothly.

Campaign Master is a user-friendly system that offers a variety of modules to support strong email marketing. Their support team are fantastic. They are quick to respond, excellent at helping me solve my email challenges, and happy to receive feedback which is genuinely used to improve the user experience.

A lovely team with responsive customer service.

We used CM Advantage for our internal and external communications and the system had all the necessary functionality - split test, scheduling, reporting, data filtering etc, with the option to add extra modules for specialist requirements like forms, landing pages and more.

There were some limitations to the platform (designs and functionality), but there is now an updated version which seems much more responsive and interactive.

Their customer service team was extremely helpful and there was always someone on hand to answer questions about navigating the site.

Thank you CM Team.